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Reviews of Fairfield Inn & Suites by Marriott High Point/Archdale

2.5 out of 5
Fairfield Inn & Suites by Marriott High Point/Archdale
10141 N Main St, High Point, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 579 reviews" "
Rating 8 - Good. 166 out of 579 reviews" "
Rating 6 - Okay. 35 out of 579 reviews" "
Rating 4 - Poor. 13 out of 579 reviews" "
Rating 2 - Terrible. 17 out of 579 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice! Thank you.
Stayed 1 night in Apr 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how quiet the rooms were and the chaise lounge chair in the room was amazing!!
Stayed 2 nights in Apr 2024

6/10 Okay

Wayne, King George

Traveled with partner
Liked: Cleanliness
This was what you might expect for one of the chain hotels. There is nothing really wrong with the hotel, but there is nothing that really stood out either. On the night we stayed, the elevator was broken, and we had to use the stairs to get to the second floor. Being a little older it was a little bit of an inconvenience, but we managed. The breakfast selection was a little limited but was okay. It was a nice hotel for an overnight stay, but I might have looked for something nicer if I were going to stay longer.
Stayed 1 night in Mar 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet didn’t flush well at all
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and staff very friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

MAHESH, Easton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HG on Mar 17, 2024
Dear Mahesh,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Michelle, Mundelein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean & well maintained. Second time staying here. Breakfast was ok. Nothing special but would stay here again. Pool & fitness center are nice as well & clean as well as maintained.
Stayed 5 nights in Feb 2024
Response from HG on Mar 17, 2024
Dear Michelle,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Arianne

Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it, very nice, kids friendly
Stayed 1 night in Feb 2024
Response from kayla on Mar 2, 2024
I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Excellent

Michael, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from kayla on Mar 2, 2024
I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Excellent

Amir

Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation
SUPER clean room. Breakfast area was always stocked and the attendants were friendly and keeping eveything presentable.
Stayed 4 nights in Jan 2024
Response from HG on Jan 29, 2024
Dear Alan,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kellie

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from HG on Jan 29, 2024
Dear Kellie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HG on Jan 29, 2024
Dear Shelly,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Corey

Stayed 3 nights in Jan 2024

8/10 Good

Tanisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HG on Jan 29, 2024
Dear Tanisha,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Jan 2024
Response from HG on Jan 29, 2024
Dear Stephanie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HG on Jan 29, 2024
Dear Spencer,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HG on Jan 29, 2024
Dear Roger,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HG on Jan 29, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

george

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there mid December and it was probably not a busy tourist season. I was only there overnight. The hotel was surrounded by other hotels and I felt safe. I did not get to use the pool, but it looked smallish. Breakfast was good.
Stayed 1 night in Dec 2023
Response from HG on Jan 29, 2024
Dear George,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were friendly and helpful. Room was clean and comfortable. Breakfast attendants kept everything refreshed and greeted guests.
Stayed 1 night in Dec 2023
Response from HG on Jan 29, 2024
Dear Thomas,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Deborah-Mark

Stayed 1 night in Dec 2023
Response from HG on Jan 29, 2024
Dear Deborah-Mark,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Orquidia, Monroe

Stayed 1 night in Dec 2023
Response from HG on Jan 29, 2024
Dear Orquidia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ian

Stayed 4 nights in Dec 2023
Response from Kayla on Dec 19, 2023
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Bobby

Liked: Room comfort
Disliked: Cleanliness, staff & service
Covid Fairfield Inn & Suites
Stayed 1 night in Nov 2023
Response from Kayla on Dec 19, 2023
Dear Bobby,I recognize your time is valuable and appreciate the feedback you have provided.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. We sincerely apologize for failing to meet your expectations.I would like to share your feedback with the associates, and as a teachable moment, Unfortunately we have do details on any specifics that had occurred during your time with us. I want to ensure your experience is an isolated incident for you and future guests. I would be happy to assist you regarding the matter if you could reach out and provide me with any details that would be helpful.

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room wasn’t excessively musty and smelled 30 years older than it looked. The air condition struggled to keep the room cool.

10/10 Excellent

Tami

Stayed 3 nights in Nov 2023
Response from HG on Jan 29, 2024
Dear Tami,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was awesome! Bed was so comfy i didnt want to get up.
Stayed 1 night in Dec 2023
Response from kayla on Dec 19, 2023
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kiddos loved the pool. We loved the cleaniness of the room. Guest services and breakfast staff are so awesome. We enjoyed our stay.
Stayed 1 night in Nov 2023
Response from HG on Nov 28, 2023
Dear Tracy,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience.
Stayed 1 night in Nov 2023
Response from HG on Nov 24, 2023
Dear Debra,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we stayed one night when coming back from Chapel Hill, was very nice, quiet, clean with pleasant staff.
Stayed 1 night in Nov 2023
Response from Kayla on Nov 24, 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. We hope to welcome you again soon.

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service
Definitely not 8 stars more like 6-7 out of 10
The room was a bit small and had a musty odor probably from the air conditioner. Shower great. Bed okay
Stayed 5 nights in Nov 2023
Response from HJG on Nov 24, 2023
Thank you for sharing your experience. Your feedback has been shared with our team. We hope that you give us another opportunity to showcase what we are truly capable of with your future stays.

6/10 Okay

Rosemary

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The best thing about the room was the walk-in shower. Terrible lighting in the bathroom. Bed was okay. Elevator was noisy and creaked; the only good thing is that it was inspected a few month back so assumed it was in working condition. The room attendants and breakfast staff were family but the front staff was not. Had no idea there was a bar across the street that had a band. Loud music until midnight. Make sure you ask for room in the back as maybe it might be quieter. Will not stay there again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HG on Nov 18, 2023
Dear Derrick,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our go to hotel when visiting our grandchildren. Consistently good.
Stayed 3 nights in Oct 2023
Response from HG on Nov 18, 2023
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Good

Judy

Stayed 1 night in Oct 2023
Response from HG on Nov 18, 2023
Dear Judy,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

6/10 Okay

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great value.
Stayed 2 nights in Oct 2023
Response from HG on Nov 18, 2023
Dear Luis,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

10/10 Excellent

Kim, Prince Frederick

Stayed 2 nights in Oct 2023
Response from kayla on Dec 19, 2023
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Chris

Stayed 1 night in Oct 2023
Response from Kayla on Dec 19, 2023
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Oct 2023
Response from HG on Nov 18, 2023
Dear Barbara,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from HG on Nov 18, 2023
Dear Susan,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

10/10 Excellent

Brittany

Stayed 1 night in Oct 2023
Response from Kayla on Nov 24, 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.We hope to welcome you again soon

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
So far all is fine.
Stayed 1 night in Oct 2023
Response from HG on Nov 18, 2023
Dear Linda,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Good

Steve

Stayed 1 night in Oct 2023
Response from HG on Nov 18, 2023
Dear Steve,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cold feet
The air conditioner was inches from bed blowing on my feet all night had to put on socks .. tiny tv.. tiny pillows
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HG on Nov 18, 2023
Dear Samantha,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

10/10 Excellent

Gabriel

Stayed 1 night in Sep 2023
Response from HG on Nov 18, 2023
Dear Gabriel,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com