Good morning Quanyell, I do sincerely apologize for the appearance of the hot tub at our facility, the issue has been discussed directly with maintenance and we're working on solutions to solve the issue.

I do sincerely apologize the hot tub was out of order on the days of your accommodations. We were waiting for a part to be delivered to get it back in service. The hot tub is functioning properly as of today, please contact me directly next time you're in Greenville NC to receive a discounted rate on any of our room types.

We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings.Regards, Brett M. GM

Thank you for your outstanding review! I am pleased you enjoyed our property. We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all their expectations. I sincerely hope to have the chance of welcoming you back in the near future.Regards, Brett M. GM

It is truly delightful to receive such wonderful feedback from you! We are thrilled to hear that you were impressed with every aspect of your stay at our hotel, from our beautiful facilities to our high-quality beds and excellent service. Your satisfaction is our top priority, and we are grateful to have exceeded your expectations. We will certainly convey your gratitude to our entire team, who worked tirelessly to ensure that you had a memorable experience. Your positive comments will serve as a motivation for our team, and they will be commended for their exceptional contributions towards your overall experience. We look forward to the opportunity of welcoming you back in the future for another exceptional stay.Regards, Brett M. GM

We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, Brett M. GM

Hello Rick,Thank you for the great review of our Greenville Hampton Inn! I’m delighted to have been able to see from your feedback that you had a great stay from start to finish. This is the perfect place to stay when you’re here to kick back, relax, and enjoy some time off, and between the lovely breakfast, our refreshing pool, and the great service, a relaxing vacation was definitely in store. Thank you for your review. We can’t wait to see you again real soon.RegardsBrett M., GM

We are extremely grateful for your excellent rating of our property. It's truly rewarding to know that you hold the quality of our service and product in such high regard. Our team is dedicated to delivering top-tier and conscientious service, and I'm delighted that they met your needs during your stay. Your phenomenal rating will certainly be shared with them. Your positive sentiments about us are highly appreciated and once again, your glowing review means the world to us. We eagerly anticipate welcoming you home in the near future!Regards, Brett M. GM

We are extremely grateful for your excellent rating of our property. It's truly rewarding to know that you hold the quality of our service and product in such high regard. Our team is dedicated to delivering top-tier and conscientious service, and I'm delighted that they met your needs during your stay. Your phenomenal rating will certainly be shared with them. Your positive sentiments about us are highly appreciated and once again, your glowing review means the world to us. We eagerly anticipate welcoming you home in the near future!Regards, Brett M. GM

It is truly delightful to learn that you enjoyed every aspect of your stay with us! We are thrilled to hear that our hotel staff, dining options, and accommodations provided you with wonderful experiences, as we always strive to deliver the highest level of guest service. We are pleased that you were able to take advantage of our amenities and thoughtful offerings, which are designed to ensure a seamless and delightful visit. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience with us. Thank you for your kind rating, and we look forward to welcoming you back again in the future!Regards, Brett M. GM

I am thrilled to hear how amazing your experience was and delighted to read your great feedback about our property and services. I imagine that you benefited from all the amenities and our coveted location. It appears that you enjoyed the service provided by of our meticulous staff who delights in ensuring that the guest experience is always impeccable. We are very fortunate to have an exceptional team that is committed to providing a seamless experience to each of our guests, so we look forward to sharing your compliments with them. We look forward to welcoming you back again soon!Regards, Brett M. GM

Your excellent rating has truly made our day! We cannot thank you enough for your 5-star feedback, as it serves as a testament to our commitment to creating remarkable experiences for our valued guests. We cherish your satisfaction and loyalty, and we are already eagerly preparing to welcome you back for another extraordinary stay, where we'll strive to surpass all your expectations.Regards, Brett M. GM

Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Brett M. GM

We are profoundly grateful for your remarkable rating! Your 5-star feedback is a badge of honor for our persistent efforts to deliver outstanding service. Your satisfaction is our inspiration, and knowing we've met your expectations brings us immense joy. We are eager for your next visit, determined to make it even more unforgettable and rewarding.Regards, Brett M. GM

Thank you for taking the time to review your stay with us. Your feedback is critical to us as it helps us improve and reach our high service standards. We regret to learn that there were elements of your stay that didn't meet your expectations. Our primary goal is to provide an inviting, comfortable, and personal experience to all our guests. Your observations are extremely important to us and will be used to continually enhance our service offerings. However, it seems you enjoyed other aspects of your stay, which we find heartening. We are grateful for your choice to stay with us and look forward to another chance to fully showcase the quality of our property in the future.Regards, Brett M. GM

Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. I imagine that my colleagues looked after your every need, and I will ensure your kind rating are shared with all of the team across the hotel. We all look forward to welcoming you back again very soon.Regards, Brett M. GM

Thank you Alora for your favorable review of your time with us. Your positive comments about your stay and the exceptional service from our staff are a source of pride for me. Our mission is to deliver exceptional service to meet the needs of our guests and it's always rewarding to hear that we have succeeded. We will acknowledge the contributions of all team members who were critical in ensuring your experience was smooth and seamless. We can't wait to host you again on many future occasions.

Dear Joe,Thank you for your generous evaluation of your stay. I am glad to see that your expectations were not just met but exceeded, thanks to the exceptional service of our staff. Our objective is to provide exceptional service that truly takes care of our guests' every need, and it's always a delight to hear that we have succeeded. We will acknowledge all the individuals on our team who contributed to providing you with a smooth experience. We look forward to the opportunity of welcoming you back many times in the future.Regards, Nakeitha T., GM

Dear Theodore,I regret to hear that your stay with us was not the flawless experience we promised. We are dedicated to delivering the best possible hospitality experience - with unrivaled service, impeccable rooms, and unforgettable experiences. We take great pride in the culture we've created and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and memorable experience. Your satisfaction is our top priority, and our hotel management will assess every aspect of your stay in detail. I understand that we failed to live up to our promise, and for that, I sincerely apologize. I hope you will give us the opportunity to make it up to you in the future.Regards, Nakeitha T., GM

Our leadership team places great value in guest feedback and we thank you for taking the time to share details of your visit. We regret to learn that your room was not perfectly detailed and we hope you can accept our sincerest of apologies. Your comments will be shared as a coaching tool with our Housekeeping team and while we understand that does not change your experience, we hope this provides you confidence in one day joining us again so that we may have the chance to win your heart as well as your top scores. I wanted to let you know that I discounted your first night from 177.87 to 147.87, and we refunded the 5.00 amount from your card when I arrived later that night from our house account.It is our hope that you will visit our hotel again and allow us an opportunity to provide you with the fine service which the Hampton Inn Greenville is well known for.

Dear Ralph,Many thanks for your review. It sounds as though you very much enjoyed your visit to our Hampton Inn in Greenville. We tend to be boastful of our enviable location in the Convention District and our close proximity to the baseball stadium. Thank you as well for recognizing the outstanding service you received. We do pride ourselves on our enthusiastic service for our esteemed guests ensuring they are always well taken care of. We are pleased that you also had a chance to enjoy our breakfast - its variety and quality cater to all tastes and dietary requirements. Quite memorable and delicious!We look forward to having you back hopefully for a more lengthy visit, where we will most definitely deliver a seamless stay!Regards,Nakeitha T., Front Desk Manager

Dear Courtney,Thank you for your splendid rating of your stay with us. I am over the moon to know that you enjoyed your stay and that our staff made it even better with their exceptional service. Our focus is on providing unparalleled service to meet the needs of our guests, and it's always a great feeling to hear that we have accomplished this. We will make sure to give credit to all team members involved in delivering you a seamless experience with no difficulties. We are eagerly awaiting your return on many future visits.Regards, Nakeitha T., GM

Dear Venita,Thank you for your favorable review of your time with us. I am over the moon to know that you enjoyed your stay and that our staff made it even better with their exceptional service. We take great care in providing top-notch service to our guests and it's always a satisfying experience to learn that we have done so. We will give recognition to all individuals on our team who were instrumental in delivering you a seamless and stress-free experience. We look forward to the privilege of welcoming you back many times in the future.Regards, Nakeitha T., GM

Dear Russell,Thank you for reviewing your visit to our Hampton Inn Greenville. We take feedback such as yours very seriously as we are continually striving to elevate our guests' experience. Of course, it is always our desire for a guest's visit to be faultless from start to finish and so we apologize if we came short of exceeding your expectations.We really appreciate your comments and look forward to welcoming you back in the near future.Regards,Nakeitha T., GM

Dear Tina,I’m thrilled you enjoyed comfortable accommodations and compassionate service while staying at Hampton Inn Greenville! I hope you will accept my sincere apologies for the apparent housekeeping lapses. Rest assured this is not the standard of quality we strive to achieve and this will be promptly addressed. We greatly appreciate your review so we may focus on the specific aspects that were underwhelming. I assure you there will be marked improvements during future visits. You are a valued guest. We hope for an opportunity to welcome you back soon.Kind regards,Nakeitha T., GM

Hi Yvette,Thank you for taking the time to review your stay and for the wonderful rating. It's true that the Hampton Inn Greenville is situated in a coveted location! Combined with our spacious and comfortable and modern guest rooms, and a genuinely caring staff committed to personalized service, our Hampton Inn is dedicated to creating exceptional stay experiences. We are hopeful we have become your "go-to choice in Greenville," and look forward to welcoming you back once again.Kind regards,Nakeitha T., GM

Hello Ronald,Thank you for taking the time to provide us with your marvelous review.It is such a delight to read and I am pleased that the overriding tone is that of exceptional service. From the front door to the reception, breakfast staff, and housekeeping, the whole team takes great pleasure in providing our guests with what you require and it is fantastic to read that our amenities were so appreciated.I am so happy that your trip was a memorable one and I hope that you will be able to return to us at some point in the future. Until that time may come, from myself and all the team at Hampton Inn Greenville, we wish you all the best.Regards,Nakeitha T., GM

Dear Richard,What a great review. I certainly could not wish for a better endorsement of our wonderful Hampton Inn Greenville! l am delighted to learn that you had a most enjoyable stay with us. Creating great memories is what we do best and I am thrilled that you had a most enjoyable experience! I very much hope to have the pleasure of playing host to you again in the coming months ahead.Kind regards,Nakeitha T., GM

Hi Desiree,I’m delighted you enjoyed the comfort and convenience of our Hampton Inn in Greenville! We enjoy getting to know each of our guests to learn how we may best anticipate needs. We generally care about your well-being and we are certainly eager to ensure you have the most delightful visit to our fine city. Thank you for taking the time to provide detailed feedback. We hope to have another opportunity to serve you and your family on your next trip to Greenville.Regards,Nakeitha T., GM

Dear Victoria,I’m delighted you found comfort at our Hampton Inn Greenville! We work hard to add value to your stay through attentive service, luxurious amenities, and detailed upkeep of our spaces. We are fortunate to be in one of Greenville’s most vibrant neighborhoods, while easily accessible to the best and brightest attractions our fine city offers. We greatly appreciate your review and hope to welcome you back on another relaxing trip.Regards,Nakeitha T., GM

We cannot thank you enough for your glowing review of our property! We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all guest expectations. We always pride ourselves on being able to provide an environment in which our guests can relax and truly feel special. We thank you for your patronage and sincerely look forward to hosting you comfortably again in the not too distant future. Kind regards,Nakeitha T., GM

Dear Ruben De La,Thank you for choosing our Hampton Inn Greenville. We do have strict smoking policies. I regret that you were placed next to a guest room in which a guest did not adhere to our policies. We extend our sincere apologies for the inconvenience of having to be relocated to another guest room.Thank you so much for letting us know about your experience. We hope to welcome you back to a much-improved stay.Kind regards,Nakeitha T., GM

Thanks Shelly! It was a pleasure to host you! Our hotel exudes convenience, exemplary service and relaxation, and it’s very exciting to know that we were able to deliver a great experience. Thank you for taking time to review your visit. We hope you will stay with us again soon! Regards,Nakeitha T., GM

Thank you Julianna! We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings.Regards,Nakeitha T., GM

Hi Karen,Thank you for reviewing your visit to our hotel. We take feedback such as yours very seriously as we are continually striving to elevate our guests' experience. Of course, it is always our desire for a guest's visit to be faultless from start to finish and so we apologize if we came short of exceeding your expectations.We really appreciate your comments and look forward to welcoming you back in the near future.Regards,Nakeitha T., GM

Thank you for your rating! We feel really proud that you found our service satisfactory. Our team strives to be friendly, welcoming and always eager to serve and delight our guests. I see there were a few aspects to your stay that did not exceed your expectations. We never want our guests to be inconvenienced and I’m so sorry you ran into these challenges. We understand the importance of the details that make up a perfect stay and so I would like to welcome you back for a seamless visit! Regards, Nakeitha T., GM

Hi Christina, Thank you for taking the time to share with us your brilliant feedback about your experience at our Hampton Inn in Greenville. We feel really proud that you found our service genuine and flawless. Our team strives to be friendly, welcoming and always eager to delight our guests. This is what we call hospitality from the heart here at Hampton Inn! When you are next in Greenville, please give us the opportunity to host you once again! Regards, Nakeitha T., GM

Dear Tiffany I am thrilled that our Hampton Inn Greenville staff was attentive from the moment of checking in. We were so glad to read how much you enjoyed all aspects of your stay: the room and its incredible amenities, the facilities.... and most importantly the helpful and friendly service provided by our staff. We will share your kind words with them, I am sure they will be delighted to see their efforts praised. Perhaps you did not see all that Greenville has to offer and so we can look forward to hosting you again in the near future. Regards, Nakeitha T., GM

We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings. Regards, Nakeitha T., GM

Thank you for your outstanding review! I am pleased you enjoyed our property. We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all their expectations. I sincerely hope to have the chance of welcoming you back in the near future. Regards, Nakeitha T., GM