The young lady working the front counter when I checked in and the night before my departure was the most rude, unhelpful public facing employee I have encountered in a long time. In both cases I needed assistance, she was sitting on a stool, leaning against the corner of the office area, ear buds in. It was made obvious I had seriously inconvenienced her by stopping to ask a question. The night before my checkout, I asked how long I should figure it takes to ride to the airport, I was met with a roll of the eyes and a snarky response of "how am I supposed to know". Otherwise the property was fine, breakfast was typical for a Holiday Inn Express. Loved Greenville as a town and liked how the hotel was walking distance to most everywhere I needed to be.