Ratings based on 409 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified traveler
Posted Apr 15, 2015
Cons: Update curatins and furnishings. Paint outside
A little run down but comfortable. It was hard to find our room. The numbers on the doors were not in order and the instructions from the clerk confusing. The room was clean although furnishings old. Breakfast was OK.
by A verified travelerfrom Houston
Worst Hotel in my LifePosted Apr 6, 2015
Location: No comment
I don't know why is rated like 3 stars hotel, it would be 1 or less. The staff is terrible, the hotel is old, the bathroom smells bad, I went out one day at 10:30 at morning and came back at 11:00 p.m. and the room wasn't cleaned, the bed wasn't done. The breakfast that "include" is only waffles. Everything in this hotel is terrible, I recommend you to spend a little bit more and stay in some other. Expedia should take out this hotel of their's list.
by A verified traveler
I would pass on this hotel unless you have low expPosted Apr 4, 2015
Dirty bathroom, nobody has clean behind the door in a long time. there were many pubic hairss on the floor. Bed comfortable and water pressure in shower was great. Do not recommend.
for Everyoneby A verified travelerfrom new orleans
New OrleansPosted Mar 31, 2015
hotel was fine, a little worn out. things in the room were damaged like the desk and curtains. ice machines didnt work and the elevator makes terrible noises. but overall had an ok stay. if the rating is low it's because of the conditions bringing the overall down. staff is very friendly and helpful
for Everyoneby A verified travelerfrom Minnesota
relatively close to the Convention CenterPosted Mar 24, 2015
Pros: room clean - good breakfast and close to downtown New Orleans
Cons: Better training for desk clerks and more of them in peak hours - and a supervisor present in peak hours
Location: Close to convention center and downtown New Orleans
Check in was a nightmare ( late Sat aft March 14th) - there wasn't enough clerks checking guests in and I did not see a supervisor who could have speeded things up. There seemed to be confusion with people arranging shuttle service and it seems to me this should be scheduled somewhere else so that guests that just wanted a room could get service. There weren't enough clerks and those that were there moved slower than slow and seemed unconcerned that the lobby was filled with anxious guests trying to check in After that my stay was quite good.
for Everyoneby A verified traveler
Posted Mar 24, 2015
Pros: Comfortable beds and clean rooms.
Hotel was clean, quiet and easy to find. Hotel staff was knowledgeable and helpful. Breakfast was good.
by A verified travelerfrom Oklahoma City, OK
Posted Mar 23, 2015
Came in at our check in time for 3pm, the line was out the door. I finally got to the front desk around 3:30pm and they said rooms would not be available for another hour. However, about 10 minutes later, a woman at the desk announced all double rooms were clean and available. I went up to check into our double bed room, I was now quoted another 30 minutes. I asked why they let the other clerk say they were ready and the clerk helping me merely shrugged. Around 4:30, we finally got our room which said we'd have two queen sized beds. We get to our room, the bottom box mattress is a queen, the mattress on top was definitely a full. We picked this hotel for its price and proximity to our event but given the service, wait time to clean rooms, and not even getting the bed size we paid for, this hotel is not even worth it's cheap price or your time.
for Everyoneby A verified travelerfrom Huntsville
Great stayPosted Mar 22, 2015
Pros: The courtesy of the staff.
Cons: The cleanliness of the rooms
Location: I love the fact that there was a gift shop right around the corner.
I had a great time and I have no remorse. The only things that need some work are the curtains and the carpets, they look old and need to be replaced.
for Everyoneby A verified travelerfrom Louisiana
Served it's purpose and was better than expectedPosted Mar 17, 2015
Pros: I booked the only available hotel closest to my destination-this was it! We went for the BuKu festival. We were able to secure a smoking room.
Cons: Not that this could be improved...but I found the bathrooms to be a tad on the small side.
Location: They had several fast food restaurants and a Walgreens - that's about all close to the hotel...we didn't go to sight see!
I was satisfied with the quality of the room and the amenities it came with. It had a microwave oven and fridge. It was not quite as close as I would have liked to my destination, but it wasn't too far. The cab ride there and back to Mardi Gras World was approx $40 each day. You can't walk because there is a bridge that you are unable to cross. I have no complaints about the staff or upkeep of the room, however, we did not require much.
by A verified travelerfrom Baton Rouge, LA
Bad stayPosted Mar 10, 2015
Toilet flooded 10 minutes into stay. New room we were put in had no refrigerator and a hole in the wall.