Ratings based on 367 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Affordable accommodation

Posted Jul 23, 2015
Pros: It looked smart but still had an affordable price tag!
Cons: Parking seemed to be limited and smaller spaces (awkward for longer wheelbase vehicles) - I imagine it could be a problem if they were fully booked.
Location: Within walking distance of the station, supermarket, banks, rental vehicle companies and Monteiths brewery!
Nice, affordable accommodation a stones throw from the main street and across the road from the ocean! Staff were so friendly and very helpful. Room was clean and tidy but some wear and tear visible in the bathroom.
3 out of 5
Recommended
for Everyone
by A verified traveler from chch

Nice hotel by waterftont

Posted Jul 14, 2015
Staff were friendly very helpful. Room was dated an roof new to b fixed. Walls to thin can hear the rooms beside u
3 out of 5
by A verified traveler

Central location but very dated.

Posted Apr 25, 2015
Small room, quite dark with a small bed. Bathroom very outdated. But clean enough.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sheffield, UK

Elegant hotel with old world standards

Posted Apr 2, 2015
Pros: General ambience and decor were very relaxing.
Cons: Nothing that we experienced in the hotel.
Location: Riverside situation close to shops. Beach is a bracing 45 minute walk but well worth it. You can drive if you want,
Very easy to find. Staff were extremely friendly and knowledgeable about the surrounding area. Restaurant actually offered more than one vegetarian option. The bar was very reasonable priced compared to others we stayed in. Don't eat in the restaurant if you are on a diet. The portions are huge.
Comment from Hotel Management
Apr 20, 2015 by Rebecca, Hotel Management
Thanks for your kind words, We appreciate your feedback and strive to have good value for money, We welcome any ideas to further improve your time with us
4 out of 5
Recommended
for Business Travelers
by A verified traveler from auckland nz

Very nice hotel good location

Posted Mar 25, 2015
Pros: Friendliness of the staff and also rooms very clean
Cons: Probably needs an upgrade or modernising of some kind
Location: Location great
We only stayed a night but we were very pleased with it .
Comment from Hotel Management
Apr 20, 2015 by Rebecca, Hotel Management
Thanks for your review, We always welcome and appreciate good feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nelson- New Zealand

Handy to city centre.

Posted Mar 25, 2015
Pros: close to city centre and buffel breakfast was amazing.
Cons: Plumbing system noise in Room 206.
Location: Great location and enjoyed an amazing roast meal at a restaurant nearby, highly recommend this Restaurant.
Handy to City Centre. Buffet Meal for breakfast is absolutely excellent. Little tired with decore, very noisty room due to plumbing system throughout the night causing broken sleep. Room 206 ... good room to dodge with no view!. Reported to Kingsgate Hotel, otherwise all ok.Fairly hard bed.
Comment from Hotel Management
Apr 20, 2015 by Rebecca, Hotel Management
Thank you for your feedback, and for coming to us directly with the issues you came across, We always welcome fresh ideas to help make your stay more comfortable.
3 out of 5
Recommended
for Families
by A verified traveler

old style but service good enough

Posted Mar 10, 2015 on Hotels
Hotel located in city center, Room is old style, however toliet is newly renovated. Acceptable
3 out of 5
by Russell from New Zealand - Auckland

Posted Mar 7, 2015 on Wotif
Cons: Havingg no lift
Location: Nice position
Facilities: Run-down; Value: Over-priced; Service: Polite; Cleanliness: Clean;
Comment from Hotel Management
Mar 7, 2015
Thank you for your feedback. for those requiring a lift, all of our Superior, Riverview and Junior suites have lift access, all of the others are either on the ground floor or have stairs to the first floor.
5 out of 5
Recommended
for Couples
by ZHIHONG from 上海

该有的都有了

Posted Mar 2, 2015 on Hotels
房间很宽敞,设施也很好。
Comment from Hotel Management
Jun 20, 2015 by Rebecca, Hotel Management
Thank you for taking the time to write a review, We strive to offer you comfortable clean rooms and warm, welcoming west coast hospitality.
4 out of 5
Recommended
for Couples
by Stephen from canada

great Greymouth

Posted Mar 2, 2015 on Hotels
room was great- just a bit noisy with exhaust enjoyed Greymouth very much