Premium bedding, desk, soundproofing, iron/ironing board

Reviews of Quality Inn McDonough Atlanta South

2.5 out of 5
Quality Inn McDonough Atlanta South
80 Highway 81 W, McDonough, GA

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 573 reviews" "
Rating 8 - Good. 172 out of 573 reviews" "
Rating 6 - Okay. 78 out of 573 reviews" "
Rating 4 - Poor. 44 out of 573 reviews" "
Rating 2 - Terrible. 46 out of 573 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was sub par.
Stayed 1 night in Apr 2024
Response from M on Apr 19, 2024
Dear Matthew,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 Okay

Mark

Traveled with family
Bathroom could be cleaner
Stayed 1 night in Apr 2024
Response from M on Apr 19, 2024
Dear Mark,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

4/10 Poor

Steven

Business traveler
Liked: Staff & service
Inside the hotel room it had a moldy smell to it, which was unpleasant.
Stayed 1 night in Mar 2024
Response from M on Apr 12, 2024
Dear Steven,Thank you for sharing your experience. Your comfort is our top priority, and we apologize for any discomfort experienced due to the moldy smell. We are investigating the issue. It is important that our guests feel at home, and we are taking steps to enhance our rooms and furnishings based on your comments. We hope to regain your trust in the future.Sincerely,Management Team

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were very nice and comfortable. We basically were there to sleep, so can't comment on the area.
Stayed 1 night in Mar 2024
Response from M on Apr 5, 2024
Dear Shari,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

4/10 Poor

Danille

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was adequate and in a convenient location. The refrigerator worked and was cold. The heat and a/c worked. The television worked. The room was dusty. The sheets were not clean- unknown spots and black curly hairs on them- I slept on top of the bed. THe towels had yellow spots on them.I had to go to Walmart to buy a new towel to use to shower and There was a giant spider in the bathtub! Ill spend extra and stay at the Holiday in next time.
Stayed 2 nights in Mar 2024
Response from M on Mar 29, 2024
Dear Danille,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team

10/10 Excellent

Russell

Stayed 1 night in Feb 2024
Response from M on Mar 22, 2024
Dear Russell,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I am a solo female traveler. I was a little off-put by the doors that open right to the outside, but the parking area is really well-lit. The rooms were standard rooms and were fine. I woke up a lot to noise - either from above me or from outside, but it was overall a fairly quiet place. The staff were very friendly and helpful. The breakfast was basic and could have been bought at a gas station, but helped to have for free. Overall, would recommend.
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Rebecca,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Stevie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from M on Feb 21, 2024
Dear Stevie,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards, The Management Team

2/10 Terrible

Tiawana

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel, stay at your own risk. There were bedbugs in the bed, and when reported to the owners and office staff all they said was “WE WILL CLEAN IT”. NEVERMIND THAT MY ARM WAS BITTEN UP and they DID NOT EVEN TRY TO REMEDY THE SITUATION..THEY COULD GAVE A REFUND OR A PARTIAL REFUND!!!!You can not clean a room of BEDBUGS, there has to be a treatment done and depending upon how severe the infestation is items(mattress) have to be thrown out. CHECK THE REVIEWS BEFORE YOU BOOK!!! WISH I HAD!!! MY REVIEW ISNT THE ONLY ONE STATING THAT THEY HAVE BEDBUGS!!!!
Response from M on Feb 21, 2024
Dear Tiawana,We’re alarmed to hear that your experience wasn’t up to par. Our attention to detail is usually exceptional but we apologize profusely for missing the mark this time! However, taking a cue from your review, we will make sure to investigate our rooms for any insects/bugs and ensure to get the rooms pest-controlled again. Allow us to convince you that what you experience is a rare instance. We earnestly ask for another chance to host you even better. Sincerely, The Management Team

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from M on Jan 25, 2024
Dear Brenda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

JERRY

Stayed 1 night in Jan 2024
Response from M on Jan 11, 2024
Dear Jerry,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Everett

Disliked: Property conditions & facilities
Mature travelling couple
Beds were clean and comfortable, however the carpet was in poor condition with a rip in the main traffic area at the foot of the beds and wall tile was cracked above the bathtub.
Threadbare carpet at foot of bed
Cracked wall tile above tub
Threadbare carpet at entrance to washroom area.
Stayed 1 night in Jan 2024
Response from M on Jan 11, 2024
Dear Everett,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

4/10 Poor

Orapunn

Disliked: Staff & service, property conditions & facilities
never stay at this hotel again
Stayed 1 night in Dec 2023
Response from M on Jan 11, 2024
Dear Orapunn,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from M on Jan 6, 2024
Dear Peter,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Sheila

Stayed 1 night in Dec 2023
Response from M on Jan 6, 2024
Dear Shelia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

OLENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay with my big family was good. Breakfast was good as well.
Stayed 1 night in Dec 2023
Response from M on Jan 11, 2024
Dear Olena,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 Terrible

Uzma

Stayed 1 night in Dec 2023
Response from M on Jan 6, 2024
Dear Uzma,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 Good

Pamela

Stayed 1 night in Dec 2023
Response from M on Jan 18, 2024
Dear Pamela,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Pia

Was very pleased with this hotel. It was just a one night stopover. Lots of places to eat close by Bed was extremely comfortable. Very convenient off the interstate
Stayed 1 night in Dec 2023
Response from M on Dec 27, 2023
Dear Pia,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okay

Hannah

Disliked: Staff & service
The room was clean and organized
Stayed 1 night in Dec 2023
Response from M on Dec 14, 2023
Dear Hannah,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

8/10 Good

Christine

Stayed 1 night in Dec 2023
Response from M on Dec 14, 2023
Dear Christine,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal and surprisingly clean and comfortable. Nice staff
Stayed 1 night in Dec 2023
Response from M on Dec 8, 2023
Dear Nick,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
The room was generally comfortable. However, there was damage in the bathroom.
Stayed 1 night in Nov 2023
Response from M on Dec 1, 2023
Dear Michael,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Patrick

Stayed 1 night in Nov 2023
Response from M on Dec 14, 2023
Dear Patrick,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

David

Stayed 2 nights in Nov 2023
Response from M on Dec 14, 2023
Dear David,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Jessica

Stayed 1 night in Nov 2023
Response from M on Dec 14, 2023
Dear Jessica,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was updated especially newer clean carpet and nicely tiled shower. Water pressure was great. It was quiet and the bed was comfortable. It exceeded our expectations at a very good nightly rate have to take
Stayed 1 night in Nov 2023
Response from M on Nov 9, 2023
Dear Teresa,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
It was quiet no one bothered me, it was good
Stayed 2 nights in Oct 2023
Response from M on Nov 9, 2023
Dear Jonathan,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 Poor

Rhonda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we walked outside someone was smoking marijuana. Hair dryer didn't work. Loud
Stayed 1 night in Oct 2023
Response from M on Nov 2, 2023
Dear Rhonda,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

2/10 Terrible

milton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Oct 2023
Response from M on Nov 2, 2023
Dear Milton,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Marvin

Stayed 1 night in Oct 2023
Response from M on Nov 17, 2023
Dear Marvin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M on Oct 20, 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won't stay again!
very dated, the one room had no safety latch on the door and the hotel is more of a motel which is open to the parking lot! very musty!!
Stayed 1 night in Sep 2023
Response from M on Oct 13, 2023
Dear Michelle,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a quick nights stay on a trip.
Stayed 2 nights in Oct 2023
Response from M on Oct 13, 2023
Dear Nicholas,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Okay

Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Safety lock was broken and the peep hole had packed guaze. I informed the staff and they said they would have someone fix it but no one came. Male receptionist was extremely helpful in getting papers printed. No business section
Stayed 4 nights in Sep 2023
Response from M on Oct 13, 2023
Dear Antonio,Thank you for your feedback. We apologize for the inconvenience caused by the broken safety lock and the peep hole. We are glad that the male receptionist was helpful in getting your papers printed. We appreciate your feedback and will use it to improve our services.Sincerely,Management Team

2/10 Terrible

Thara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Oct 6, 2023
Dear Thara,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 Good

Manuel, Westchester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had more options at breakfast, but for the price it’s fine.
Stayed 1 night in Sep 2023
Response from M on Sep 29, 2023
Dear Manuel,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 Poor

Daniel

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms had horrible
Stayed 1 night in Sep 2023
Response from M on Sep 21, 2023
Dear Daniel,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

8/10 Good

Lawrence, DELTONA

Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to map on my GPS
Stayed 2 nights in Sep 2023
Response from M on Sep 14, 2023
Dear Lawrence,We appreciate your feedback regarding GPS navigation challenges. We recommend using our provided directions or contacting our front desk for assistance with locating the hotel. We're here to ensure your stay is as smooth as possible.Sincerely,Management Team

10/10 Excellent

Myrna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn-McDonough GA
Office personnel extremely friendly and helpful. Room clean, bed comfortable, respectful of privacy.
Stayed 2 nights in Aug 2023
Response from M on Sep 1, 2023
Dear Myrna,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
wet carpet
The beds and bathroom were as pictured and fairly clean and in good condition. The problem was the smell, like humid. Then I realized some parts of the carpet were very wet. I don't know if it is from cleaning the carpet or water was leaking from the bathroom. We slept ok, and brought it up to management. it was only one night and what I saved in money paid for a pretty nice dinner out.
Stayed 1 night in Aug 2023
Response from M on Aug 24, 2023
Dear Brenda,Thank you for sharing your feedback. We're glad you found the beds and bathroom up to your expectations. We apologize for any inconvenience caused by the humidity and wet carpet; your concerns have been noted and will be addressed. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.Sincerely,Management Team

2/10 Terrible

Phillip

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold all around the ceilings in the room and bathroom in both rooms we looked at.
Stayed 1 night in Jul 2023
Response from M on Aug 4, 2023
Dear Phillip,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

10/10 Excellent

Josean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing and perfect. Comfortable bed and pillows, 7 minutes from Walmart and 1 minute from many places to eat. Close to the highway for those traveling long distances.
Stayed 1 night in Jul 2023
Response from M on Jul 29, 2023
Dear Josean,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Okay

Viola

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay if it’s late and you’re out of options
Immediately upon opening the door to our room #122; we were hit with the acrid smell of what can best be described as mold/mildew. I turned off the a/c unit because having it on seemed to make it (smell) worse!!!! I couldn’t wait until daylight to checkout. The front desk person (both day and night) were friendly and competent! Butt they could not make up for our discomfort without doing a complete remodel. The room was dated and funky. I would never stay here again.
Stayed 1 night in Jul 2023
Response from M on Jul 29, 2023
Dear Viola,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the smell in your room. We'll address this issue immediately to ensure a better stay for future guests. We appreciate your kind words about our staff. We understand your concerns about the room's condition, and we're actively working on updates to improve our accommodations. We hope you'll reconsider and give us another chance in the future. Your feedback is valuable to us.Sincerely,Management Team

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was average for the price. Fair value
Stayed 2 nights in Jul 2023
Response from M on Jul 29, 2023
Dear Charles,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 Terrible

Sheretta

Stayed 1 night in Jul 2023
Response from M on Aug 18, 2023
Dear Sheretta,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not comfortable
Smelled like pet urine; traveled over 10 hr very tired, to tired to go complain. slept with sheet over nose like a mask. Only rested there about 5 hours and left.
Stayed 1 night in Jul 2023
Response from M on Jul 29, 2023
Dear Guest,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
road trip stay over
road trip stay over and it was a good property check in was easy and the room was nice
Stayed 1 night in Jul 2023
Response from M on Jul 20, 2023
Dear John,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Found fecal matter on the floor near the bed and toilet also had feces in it and the whole room was dirty as if it’s never been cleaned….clerk at front offered a different room, but that room reeked of marijuana…we asked to cancel the rooms because I didn’t feel like being there with my two daughters! It was grossly disgusting!
Stayed 1 night in Jul 2023
Response from M on Jul 29, 2023
Dear Tina,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from M on Jul 20, 2023
Dear Amanda,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team