Check-in and Check-out process was easy and quick. I've stayed here during multiple trips to Grinnell and have always found the rooms to be comfortable, clean and all of the hotel staff to be very friendly and helpful.
The hotel doesn't look like much from the outside, but it was quite nice-very clean. The only signs of poor housekeeping were the shower vent fan cover and the wall behind the dresser/TV. But really, mine at home are no worse or better, so how can I judge. Other than that, the room was very clean, not a dust-covered or hair-filled corner. The only draw back was the AC unit was SO incredibly loud. But nothing we felt the need to report to management. We had very little interaction with hotel staff, but what we had left nothing to be desired. If I were just driving by, I'd probably skip this place, but not knowing what was available in the area and what those other properties looked like, I am glad with the choice I made.