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It took almost 20 minutes to check in. The lady kept saying my credit card wouldn't work. I explained to her I paid for this room in January and showed her my paid receipt. I said to her the credit card number your saying isn't mine. She wanted to charge my card again. I said here is the paid receipt. Very frustrating.
Thanks so much for your feedback!We really appreciate it!We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
8/10 Good
Melissa
Traveled with partner
Apr 15, 2024
We only stayed for one night. The complimentary breakfast was average but the seating area was a little dirty. The staff was friendly and the room was clean. The neighborhood is quiet and easy to get on and off the highway.
Melissa
Stayed 1 night in Feb 2024
Response from Debbie on Apr 15, 2024
Thanks so much for your feedback! We really appreciate it.We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
The only thing is the hotel breakfast wasn’t the best. I tried to have a bagel and it was hard as a rock and then the muffins were stale but the room was clean and spacious. The hotel staff was so friendly and nice. It made up for the breakfast and the second day we ended up going to Foxwoods for a breakfast buffet which was delicious. Over all I would highly recommend this hotel!
Karissa
Stayed 2 nights in Mar 2024
Response from Debbie on Mar 25, 2024
Thank you for your feedback! We really appreciate it.We look forward to future stays with us.Sincerely,Debbie WatsonGeneral Manager
8/10 Good
liann
Mar 24, 2024
Hotel was clean and well run. Friendly staff. Breakfast was very good
liann
Stayed 2 nights in Mar 2024
Response from Debbie on Mar 25, 2024
Liann thanks so much for your feedback!We really appreciate it!We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
Great place to stay. Pleasant staff! Clean! Great location.
Breakfast could be better but it was nice that it was included.
Keith
Stayed 1 night in Mar 2024
Response from Debbie on Mar 21, 2024
Thanks so much for your feedback!We are so glad you enjoyed your stay with us.We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
It was a nice hotel but black out curtains don't close all the way light from post shined through
Jose
Stayed 1 night in Feb 2024
Response from Debbie on Feb 26, 2024
I'm sorry you had a problem with your curtains. We appreciate you letting us know so we can correct the problem right away.We look forward to future stays with us.Sincerely,Debbie WatsonGeneral Manager
We love the pool and hot tub. The continental breakfast was wonderful. Rooms were clean and very accommodating.
Monique
Stayed 1 night in Feb 2024
Response from Debbie on Feb 21, 2024
Thanks so much Monique for your feedback! We are so glad you enjoyed your stay with us!We look forward to seeing you again soon!Sincerely,Debbie WatsonGeneral Manager
I would book again. I would just say they need more parking spots. I had to make up my own parking spot since it was full. Other than that no issue at all and it was clean.
Yesenia
Stayed 1 night in Feb 2024
Response from Debbie on Feb 21, 2024
Thanks so much for your feedback!It is very important to us.We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
10/10 Excellent
Siobhan
Feb 19, 2024
Siobhan
Stayed 1 night in Feb 2024
Response from Debbie on Mar 21, 2024
Thanks so much for your feedback!We really appreciate it!We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
The pool was great and the staff very knowledgeable and kind
Laiching
Stayed 3 nights in Feb 2024
Response from Debbie on Feb 21, 2024
Thanks so much for your feedback!We are so glad you enjoyed your stay with us!We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
Thanks so much for your feedback! We really appreciate it. We look forward to future stays with us.Sincerely,Debbie WatsonGeneral Manager
8/10 Good
Windollyn
Jan 17, 2024
Liked: Cleanliness
The pole light was uncomfortable and I was not able to close it.
Windollyn
Stayed 1 night in Jan 2024
Response from Debbie on Jan 18, 2024
Thanks so much for your feedback!We really appreciate it.We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
8/10 Good
Robyn
Jan 16, 2024
Robyn
Stayed 1 night in Jan 2024
Response from Debbie on Jan 18, 2024
Thanks so much for your feedback! We really appreciate it!We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
2/10 Terrible
Natalie
Traveled with family
Jan 15, 2024
Disliked: Amenities
Awful.
Natalie
Stayed 1 night in Jan 2024
Response from Debbie on Jan 16, 2024
We are very sorry you experienced a problem with your stay.We hope that you will give a second chance to provide you with an exceptional stay and service.Sincerely,Debbie WatsonGeneral Manager
I love the pool it's one of the only indoor hotel pools that are actually at a comfortable temperature where you'd want to swim in it then the hot tub is fabulous it's a great escape at its value
Dana
Stayed 1 night in Jan 2024
Response from Debbie on Jan 11, 2024
Thank you so much for your feedback! We are really glad you enjoyed your stay with us.We look forward to future stays with us!Sincerely,Debbie WatsonGeneral manager
8/10 Good
Tralona
Jan 2, 2024
Tralona
Stayed 2 nights in Dec 2023
Response from Debbie on Jan 11, 2024
Thank you for your feedback!It is very important to us.We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
Reception was very friendly and efficient. Good size room with 2 double beds. NY Eve stay and rooms were sound proof. Shuttles to casino and back were provided. Very nice complientary breakfast including warm items such as eggs and waffles. Biggest complaint was that the room carpet looked old and there was a large white stain between the beds.
Cynthia
Stayed 1 night in Dec 2023
Response from Debbie on Feb 13, 2024
Thanks so much for your feedback!We really appreciate it.We look forward to future stays with us.Sincerely,Debbie Watson
10/10 Excellent
Judith, Milford
Jan 1, 2024
Judith
Stayed 1 night in Dec 2023
Response from Debbie on Jan 22, 2024
Thanks you so much for your feedback! We really appreciate it!We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
A truly terrific intimate property. Not too big,not too small. Wonderfully attractive lobby, similar to a mountain lodge. Rooms are close by with staff on hand 24/7. Don't pass up on this one.
Mark
Stayed 3 nights in Dec 2023
Response from Debbie on Dec 29, 2023
Thanks so much for your feedback!We are so glad you enjoyed your stay with us!We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager
Thanks so much for your feedback!We are so glad you that you enjoyed your stay with us!We look forward to future stays with us.Sincerely,Debbie WatsonGeneral Manager
Thanks so much for your feedback!We are so glad you enjoyed your stay with us!We look forward to future stays with us!Sincerely,Debbie WatsonGeneral Manager