Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Dayton OH

Great place!

Posted Feb 16, 2015
Pros: Friendliness of staff and flavored water
Cons: Great response to emergencies Staff was right on it
Location: The nightclub we went to offered limo shuttling from Jackpot Rd and this is the finest hotel on Jackpot Rd.
The temps outside were 4 to -27 degrees so I wasn't too surprised to hear that a waterpipe broke, but the three fire alarms from 0400-0830 were annoying. That said, the staff was great and the facilities in the main lobby and in our room (king size, non smoking) were great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2015
It was a nice facility that I would recommend . The cleaning person entered the room after a brief knock at 9:30am and was surprised to find me there. She was courteous and said she would return later.
1 out of 5
by A verified travelerfrom springfield , ohio

great stay , bad checkout!!!!

Posted Feb 4, 2015
Pros: location and room cleanliness
Cons: training or policies
this place does not take cash so they said they needed a credit card as deposit for the room and that it would not be charge if room was okay. we checked out , paid cash and it is now 3 days later and my credit card is still charged for the room. i am giving one more day and then i am calling my close friend Mike Dewine {attorney general for the state of ohio} about this business practice. they are using my money interest free to do whatever they want!!!! will never stay at this place again and i run 57 Meijer stores in 3 states and over 85,000 people and i will tell everyone of them of my experience. i preach customer service to my ream members everyday and the importance of it!!! this is a grat example of poor customer service!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

As expected

Posted Feb 1, 2015
Staff was very friendly, room clean and amenitites well presented
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, OH

Use this hotel!

Posted Jan 29, 2015
Pros: The staff, the room, clean facilities.
The best hotel I have stayed in. I found friendly employees at every turn. Everyone had a smile from the front desk to the guy mopping the floors. Super clean, decent food and comfortable bed.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Fairfax VA

Nice motel

Posted Jan 28, 2015
friendly, helpful staff, nice lobby fireplace, clean, good value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Jan 27, 2015
Loved it! The beds were comfy and the check in staff was great. I will definitely be there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Parkersburg, WV

Lumpy mattresses!

Posted Jan 13, 2015
Overall this was a very nice hotel. However, the mattresses were beyond their life expectancy and were nearly impossible to sleep on!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Fantastic hotel! Decorated beautifully! Very quiet and comfortable. The staff were outstanding.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Beautiful hotel with great interstate access. Local shops and restaurants close by. Toilet in room did not work, but staff addressed.