Ratings based on 460 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Close to freeway and town.

Posted Mar 16, 2015
Pros: Close to freeway and restaurant even though it was pricey.
Location: Close to freeway and restaurant even though it was pricey. Not too far to the beach but you do have to drive.
Quick business trip but a nice place to stay. Hotel was a little noisy and the parking lot was not the best.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, Ca

Nice place.... But?!

Posted Mar 15, 2015
Pros: I liked their location.
Cons: Eliminate the bugs!
Location: Close to the freeway and beach access.
This is a nice place to stay at. The room looked clean but as soon as we put down our bags, I noticed small flying bugs. At first I tried to ignore them, but I ended up swatting most of them, ten to be exact. I'm not too squeamish about bugs but they were getting annoying. I didn't complain because I was too tired to make a big deal about it and we were just staying for one night. I would stay in this hotel again if they have the rooms exterminated for bugs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place for a mid week getaway

Posted Mar 1, 2015
Pros: Location
Location: Restaurant adjoining the parking lot; shopping and other eating venues within walking distance.
We enjoyed our stay in a clean quiet comfortable room. Although the locatio is adjacent to the freeway, we had no issues with traffic noise.
3 out of 5
by A verified travelerfrom LA

Decent hotel, not worth the price

Posted Mar 1, 2015
Cons: Please improve breakfast options and allot good rooms
Room given us was next to exit and extremely disturbing. Every door that was closed sounded like knock on our door. We had to get room changed next day. Breakfast had very limited options for vegetarians.
Comment from Hotel Management
Mar 12, 2015 by Samuel M. , Hotel Management
Thank you Karthik for taking the time to comment on the Holiday Inn Express Grover Beach Pismo Beach Area. We apologize for the inconvenience of having to move rooms, but we are glad that we were able to get you into a better located room for your last night with us, we understand how valuable a nights sleep is. We apologize for the lack of hot food provided that was vegetarian, but we hope that you enjoyed all of the vegetarian friendly pantry items that are provided during breakfast; pancake station, the oatmeal bar, yogurts, muffins, bagels, toast and English muffins, grits, cereal and granola, and our famous cinnamon rolls! Thank you and we hope to have you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2015
Excellent place. Stuffs were so nice, smiling all the time.
Comment from Hotel Management
Mar 12, 2015 by Samuel M. , Hotel Management
We are glad that you enjoyed your time with us here at the Holiday Inn Express Grover Beach Pismo Beach Area! We hope to have you back soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Awesome Service

Posted Feb 2, 2015
Staff and front desk was very friendly and helpful. They made sure my stay was welcomed and they went out of there way to cater to my every need.
Comment from Hotel Management
Mar 6, 2015 by Sam, Hotel Management
Thank you so much for your review of our hotel Glen. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sam M General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ventura

Posted Jan 21, 2015
Very nice. Close to all. Very friendly staff. Good vslue
Comment from Hotel Management
Jan 27, 2015 by Sam, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sam M. General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bakersfield ca

Last minute plan to visit beach

Posted Jan 20, 2015
Great price for the quality of stay, and had dinner next door was great too.
Comment from Hotel Management
Mar 12, 2015 by Samuel M, Hotel Management
We are glad you enjoyed your stay oscar! Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Very picky

Posted Dec 29, 2014
Excellent room. Very clean and great location. Accommodation was great being elderly. They gave us down stair room for our convenience. Breakfast was good too. Would definitely stay again.
Comment from Hotel Management
Dec 30, 2014 by Sam, Hotel Management
Thank you for your review, we appreciate the time you took to tell us about the great service you experienced at the property. We hope to have you back soon.
2 out of 5
Recommended
for Families
by A verified traveler

Old and not great service. Wouldn't recommend.

Posted Dec 28, 2014 on Hotels.com
The towels were stained and old. The AC didn't work in the room, they sent a repair guy to try to fix it but couldn't fix it so they told us to move to another room in the middle of the night. Didn't offer to help with luggage, it was a pain to pack and move. When asked about late check out (as a part of the platinum member benefits)the front desk staff wasn't sure about the time and tell me to call again when I wake up on the morning.. Just seem unprofessional compare to other ihg hotel chains I've been. Wouldn't recommend.
Comment from Hotel Management
Mar 7, 2015 by Sam, Hotel Management
Thank you for taking the time to review the Holiday Inn Express • Grover Beach Pismo Beach Area, we apologize for any issues that you experienced. We hope that next that you are able to relax while you are here! We look forward to having you again.