Ratings based on 292 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified travelerfrom Mexico city
Very cold welcomingPosted May 4, 2015
Pros: The room is nice and the gardens are great.
Cons: Overall service. Specially the personnel at the reception desk should be trained more professionally. They are cold and not welcoming.
Location: The location is OK. Really Guadalajara is a nice city to visit and easy to move around.
We arrived with great expectation because Camino Real used to be one of the best hotel chains in Mexico. Big disappointment. Upon arrival the receptionist made sure to let us know that all we needed (internet, parking and even water) was available with extra charge. She was very sure to let us know that because we made a reservation through a low cost company we would not get any benefits with our rate. The hotel is nice, clean but starts to look old. And it really becomes a terrible hotel if you are not properly welcome.
for Everyoneby A verified travelerfrom MA
Nice hotel for a family vacation.Posted May 1, 2015
Nice hotel for a family when visiting Guadalajara. 3 pools to choose from. Breakfast buffet was very good. Room and bathroom were clean. Staff was friendly and helpful.
by A verified traveler
Mal estado de las habitacionesPosted Apr 20, 2015
Los cuartos se encuentran en mal estado y huelen mal, nisiquiera te dan agua en las habitaciones como en la mayoría de los hoteles.
for Everyoneby A verified travelerfrom v
AgradablePosted Apr 15, 2015
Agradable céntrico y el bufetmiu bueno si regresaría
for Everyoneby A verified travelerfrom Puebla
Posted Apr 9, 2015
Sólo encontré personal muy amable, dispuesto a servir a los huéspedes. El desayuno en "La Huerta" muy bueno.
by A verified travelerfrom Leon, Mexico
Bad service, the charge for every single amenity.Posted Apr 8, 2015
Pros: The gardens are nice.
Location: The location is good.
The rate is $300 USD per night but they charge for wifi connection, coffe kit and even drinking water!
by A verified traveler
Hotel is nice but oldPosted Apr 7, 2015
Price was ok but they charged you for everything else (wifi, water, no coffeemaker in room) They also forgot to mention parking was not included. We had to wait for an hour to do the check in. Food in the hotel was expensive and service mediocre. Water in one of the pools was coming out really hot, no one did anything about that.
by A verified travelerfrom df
Hora de buscarnos otro hotel mas abusivos q nuncaPosted Apr 7, 2015
Pague habitación doble me dieron sencilla aprovechando q venia de carretera y con hijos en la noche, los precios como nunca el hotel viejo y descuidado. Es hora de quienes parábamos ahí en forma obligada encontremos un nuevo hotel en Guadalajara, serio no vayan
for Everyoneby A verified travelerfrom phoenix, AZ
Very pretty grounds, staff is friendly good wifiPosted Mar 31, 2015
The rooms are large, comfortable beds and pillows, nice amenities, but they should include water bottles. Wifi is good. Staff is so friendly and professional, the Buffett is deliscious. Loved our 13 days here. Especially nice to have a downstairs room that opens to gardens. We were in 1102 :-)
for Everyoneby A verified travelerfrom guadalajara, Jal
Agradable en buena zonaPosted Mar 25, 2015
El mantenimiento en habitación malo para un hotel de esa categoría