Ratings based on 97 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom las vegas
Overall pleasedPosted Nov 19, 2014
Hotel was outstanding, attentive staff, clean and safe location. Breakfast buffet was fantastic. Be aware that kids of hotel guest eat for free. It was not told to us by our waiter the first day and we paid for their food. Coincidentally, I asked another waiter for the buffet price for kids and he told me it was free for kids of hotel guest for every meal. Make sure you ask. The rooms were very clean and newer. Maid and turn down service were very friendly. Very happy with it overall and would return.
by A verified travelerfrom bakersfield ca
Posted Nov 17, 2014
very expensive for the hotel they charge 5.00 for a stupid bottle of water
for Everyoneby A verified travelerfrom Fresno, California
Nicest hotel in guadalajaraPosted Nov 2, 2014
Amazing hotel, staff are extremely helpful and professional. .i will come back. . Buffet breakfast is the best
for Everyoneby A verified travelerfrom sanvhez
Nicest hotel in guadalajaraPosted Oct 27, 2014
Loved it, for far it was a nice experience staying in fiesta Americana
for Everyoneby A verified travelerfrom Toronto, Canada.
Fiesta Americana GrandPosted Sep 2, 2014
Pros: Very clean. Excellent Quality Food. Most of the employees speak English very well, and better than some of the hotels in Canada or the US.
Location: Excellent restaurants near by. Starbucks next door. Appleby's being added next door. Carl's Jr nearby for those that like that.
Check in was very smooth, bellmen, valet parking, and concierge services were excellent. Room service was punctual, food quality was excellent. Room service delivery actually confirmed your order in front of you. This was a nice touch to insure the order was correct. This was one of the better hotel experiences I have had anywhere in North America, let alone Mexico. Security staff were visible, and attentive ( not reading books, texting, or talking to their buddies as you see in some places ). Very well run hotel. I would recommend to anyone.
for Getaway With Friendsby Gonzalo Floreschapa
Posted Aug 18, 2014 on Hotels.com
Recommendedby A verified traveler
Great Service, Dated DecorPosted Aug 6, 2014 on Hotels.com
The service at the hotel was excellent. We had a problem with the facet in our room and were moved and upgrades to a suite within 10 minutes of calling the front desk. However, the rooms are very dated and need to be re-decorated. They feel more like a mid-level airport hotel room than a 5 star urban hotel. Our rate included Sunday brunch which was lovely and had a great selection of Mexican and American favorites.
for Everyoneby A verified traveler
Posted Jul 30, 2014
Pros: the beakfast buffet is really good
Cons: the master suite
Location: Go to Andares shopping mall
The hotel is well located y and has good facilities, however, I was offered an upgrade por $70 dls for a master suite and was no worth it, it was a shame.
for Everyoneby A verified travelerfrom miami, florida
Posted Jul 16, 2014
Great hotel, rooms are very nice and big. Staff very friendly and knowledgable . Excellent food, I will recommend this hotel to all my friends.
Recommendedby A verified traveler
Posted Jul 7, 2014 on Hotels.com