Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boulder co

Great hotel in guadalajara

Posted Feb 21, 2015
Pros: Location,rooms are large and very comfortable and great service.
Location: Great location with very good restaurants in the vicinity
The hotel is located in the best area of Guadalajara with great restaurants in the vicinity. Wonderful breakfast and staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Great VIP+ treatment

Posted Jan 2, 2015
One of the best hotels in Guadalajara. Especially recommended if you have status on Expedia.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, Queens

Excelente personal

Posted Dec 29, 2014
Sencillamente extraordinaria la atencion al cliente impecable
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bakersfield.

Nice. The higher you go.. the better the view!

Posted Dec 28, 2014
The stay was amazing! The hotel, view, customer service and hotel's Taxi. Food was okay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Egypt

nice hotel close to where my friends live

Posted Dec 18, 2014
Pros: location, room comfort, nice breakfast, free wi-fi
Cons: i stayed only for two nights so further no comments
the stuff are very helpful and friendly and smiling
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ciudad de mexico

Un reparador descanso!!

Posted Dec 2, 2014
Un placer la noche que dormí en el Hotel! Muy agradable habitación, excelentes camas, ducha. Un riquísimo desayuno bufete! Jugos y frutas de primerísima calidad! Toda la panadería, salada y dulce, rica y recién horneada. En realidad un placer, el personal muy amable y cálido! Volveré siempre a este hotel! Es mas buscare este hotel en otros destinos de México! Felicidades!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey

Muy buena localización para nosotros, area segura.

Posted Nov 19, 2014
Pros: Localización.
Cons: sin comentario
Location: sin comentario
No me agrado que me dieran un up grade con costo de 70 Dólares extra a lo ya pagado.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas

Overall pleased

Posted Nov 19, 2014
Hotel was outstanding, attentive staff, clean and safe location. Breakfast buffet was fantastic. Be aware that kids of hotel guest eat for free. It was not told to us by our waiter the first day and we paid for their food. Coincidentally, I asked another waiter for the buffet price for kids and he told me it was free for kids of hotel guest for every meal. Make sure you ask. The rooms were very clean and newer. Maid and turn down service were very friendly. Very happy with it overall and would return.
3 out of 5
by A verified travelerfrom bakersfield ca

Posted Nov 17, 2014
very expensive for the hotel they charge 5.00 for a stupid bottle of water
3 out of 5
Recommended
for Couples
by A verified traveler

Mal estado

Posted Nov 11, 2014 on Hotels.com
Mal el registro se tardo no tenian la habitación lista se confundieron con la reservación a las 6:00 pm tuve q pedir acenso para que me entregaran una habitación la cual tenia las sabanas en mal estado (viejas desgastadas y remendadas) para el nivel de hotel y cadena