Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from edo mexico

Estancia 2 noches

Posted Jun 18, 2015
Pros: Si
Cons: Esta muy bien
Muy bien en la primera noche , muy Buen desayuno completismo de lo mejor. Buenisima presentacion , calidad y servicio Tuvimos que reservar una noche mas no habia habitaciones standard y nos dieron una mas grande Con derecho a Coctel gratis y desayuno en piso 17 , Bonita vista ,muchiisimo calor y desayuno escaso saludos bw Ps es mi 4 estancia en el hotel lo recomiendo
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Finest Business Hotel in Guadalajara

Posted Jun 2, 2015
Pros: Location, cleanliness, staff, facilities
Cons: Main restaurant lunch and dinner menus. Breakfast has improved dramatically however the lunch and dinner menus are largely inedible.
I have stayed at nearly every 4 star and 5 star hotel in Guadalajara. None come close to the quality and refinement of the Fiesta Americana Grand Country Club. They simply get it "right":
5 out of 5
Recommended
for Everyone
by A verified traveler from Guayaquil, Ec.

Time Out

Posted May 19, 2015
Its been a long time since I have traveled on my own to another country but I felt at home. The employees were pleasant and accommodating and I truly was able to enjoy Guadalajara and reenergize . Getting away from ones comfort zone can be so healing.
2 out of 5
by A verified traveler

NO RESPETAN LO RESRVADO EN LINEA.

Posted May 11, 2015
NO ES POSIBLE QUE RESRVAS ALGO EN LIBEA, Y LLEGAS AL HOTEL Y TODO TE LO MODIFICAN, AQUI ENTONCE QUIEN TIENE LA CULPA LA COMPAÑIA INTERMEDIARIA O EL HOTEL??
5 out of 5
Recommended
for Everyone
by A verified traveler from Chula Vista CA

The best hotel in Guadalajara

Posted May 11, 2015
Everything was perfect, room comfort, staff very friendly as helpful. The only con that I see is that there's no pool. Besides this is the best place to stay in Guadalajara.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Very nice hotel and great surroundings

Posted May 11, 2015
Pros: Rooms and service
Cons: Just 2 Elevators for the size of the hotel, take some time to arrive
Location: Great location, restaurants and bars near by
Very nice and comfortable rooms, staff was friendly and you have the chance to go out for dinner or drinks just around the corner nice restaurants and bars
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Neighborhood

Posted May 1, 2015
Pros: It's new. It's comfortable.
Cons: One of the phones in my room didn't work, and the Internet was pretty much useless during the mornings.
All good, the hotel is nice, the neighborhood is nice with a few restaurants near by. And it's a 30 minute drive to the city center.
1 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel and location, great value, but...

Posted Apr 10, 2015
Pros: Locatio, closeness to bars, restaurant, nightlife.
Cons: Carefulness in selecting employees and security. I recommend the hotel, don't want to blame the whole nice organization for a some infiltrated crooks.
Location: There are great restaurants, bars and a small but nice shopping mall with cinema and a spa withing walking distance.
Everything was excellent, except the fact that although the room was paid for they required a charge of $2000 pesos ($150 USD) as a deposit, which if I didn't use would be refunded in cash. It was refunded. However it was the only place during my whole stay that I used said debit card, and then my card got cloned and the charges started piling up exactly on the day of my checkout (the charges were for bus fare and hotels to and from Guadalajara). Also during the last night someone tried to get in (around 12am), an access card was used succesfully but the inside lock was what prevented the door to be opened. Hotel staff couldn't give an answer and dismissed it as "an error".
5 out of 5
Recommended
for Everyone
by A verified traveler

Guadalajara excellent experience

Posted Apr 4, 2015
Hotel was great, comfy staff was excellent. Spa was great. Great value in fact I would of pay double or more ... it was great experience.
4 out of 5
Recommended
for Business Travelers
by George from Boston USA

Manager

Posted Apr 4, 2015 on Hotels
very brief stay... nice venue.. but no receipt offered at check out ...need for business expense report