Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Robert from ELP

MY TRIP TO GUADALAJARA

Posted Jan 14, 2014
Pros: EVERYTHING IS OK
Location: GREAT LOCATIONS WITH PLACES TO GO BY
EXCELENT SERVICE AND GREAT LOCATION, CLOSE TO THE FACILITIES I WAS LOOKING FOR
4 out of 5
Recommended
for Business Travelers
by moises

Confortable hotel near convention center

Posted Dec 9, 2013
Pros: Location
Cons: There are very long lines to get into the restaurant, very long wait
Location: Across the Street from convention center
5 out of 5
Recommended
for Business Travelers
by R. from Mexico City

Amazing surprise

Posted Dec 3, 2013
I travel to Guadalajara very often for business, but I never consider this hotel before cause the outlook is a bit old. What a mistake I made several times! Compared to all the hotels of similar star rating in the city, this is probably the best of them. The renovated rooms (Executive Level) are superb, a new and modern lobby, excellent location and good staff. The only thing they can improve is the quality of the foods in rooms service, the prices are fair for a four star hotel food tough.
1 out of 5
by Bishnujee Singh from Lynnwood,WA

Unfriendly hotel lack of customer service

Posted Nov 22, 2013
Pros: Nothing at all
Cons: Full scale improvement needed
Location: Nothing special.
I booked this hotel using expedia with full breakfast and Internet covered.To my surprise there breakfast team asked me to pay for breakfast service even though it was paid in full at time of booking through expedia.Pathetic condition of room as it hardly had sufficient towels in the room.Room service was disappointing and room service providers once they receive the payment they would vanish from the scene without refunding excess payment.One of the worst hotel of its kind and complete out of shape.Never recommend this one to anybody unless you don't have any other alternatives.
4 out of 5
Recommended
for Business Travelers
by Kevin

Great location, great hotel

Posted Aug 11, 2013
Pros: Clean, very comfortable.
Cons: I really don't like how hot many Mexican hotels let the rooms get when they are not occupied. I arrived and the room was well above 80F
Location: Lots of good good and nightlife nearby
Strong four star experience. Hotel staff was willing and able. Classic Hilton experience.
5 out of 5
Recommended
for Business Travelers
by Gus from Milwaukee, WI

Great night sleep

Posted Jul 22, 2013
Pros: Spacious clean room.
Cons: $25 USD plus price for breakfast is on the expensive side if you're looking for a basic meal.
Facilities as well as the rooms are nice and clean. Great to have a good rest at night.
4 out of 5
Recommended
for Everyone
by Oscar from Monterrey, Mexico

Hilton Guadalajara

Posted Jul 22, 2013
This hotel has excellent food, very nice installations and the room was very comfortable. The room was very clean, but I must mention that I had get rid of a coacroach that somehow appeared in the sink area of the bathroom. The concierge did not seem to be very knowledgeable of good restaurants in the area. Other than that, everything was fine; good hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel and friendly staff

Posted Jul 20, 2013
Stayed 3nights for business. highly recommended for everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT OVERALL...WOULD CHANGE ANYTHING

Posted May 1, 2013
Pros: FRIENDLY STAFF
Cons: CANT NAME ONE
Location: SAFE NEIGHBORHOOD
STAFF WAS GREAT...SERVICE WAS GREAT...WOULD DEFINITELY STAY HERE AGAIN!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

GREAT FOR BUSINESS AT THE EXPO SHOW

Posted Apr 24, 2013 on Hotels.com
FELT VERY SECURE. THE HOTEL HAS GOOD SECURITY.