Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

El Hotel esta bien ubicado, el desayuno muy bueno

Posted Dec 15, 2014
Pros: La ubicacion
Cons: Las llaves se desactivan y hay que ir diariamente al lobby para reprogramarlas, el cuarto tenia un olor fuerte a cigarro y segun era area libre de hum
Location: Centro de exposiciones de Gdl
Llegue el viernes por la noche y estuve hasta el domingo al mediodia, visitando familiares asi que solo estuve para comer y dormir en el hotel lo cual cumplio con la espectativa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super!!

Posted Dec 12, 2014
La estancia fue increíble, las habitaciones limpias y bien decoradas y el personal siempre fue muy amable. Para ir a alguna expo en Gudalajara es definitivo el mejor lugar.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Morelia

Hotel funcional, junto a la Expo Guadalajara

Posted Dec 8, 2014
En la FIL, siempre me encuentro celebridades en el comedor o en el Lobby
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aguascalientes, Ags.

FIL 2014 Guadalajara.

Posted Dec 8, 2014
Excelente hotel, ampliamente recomendable, frente a la Expo de Guadalajara. El desayuno bufett estuvo riquísimo y con mucha variedad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business Trip

Posted Nov 27, 2014
Great staff super clean and safe. Love the location.
Comment from Hotel Management
Dec 6, 2014 by Director, Hotel Management
Indeed it is with pleasure that I have read your very valuable comments. We are happy to hear that you had a great time in our hotel and loved our staff, the location and the cleanliness of the hotel. We look forward to be of service to you in the near future and remain Cordially Peter M. Leder General Manager
2 out of 5
by A verified traveler

Regular Hotel

Posted Nov 25, 2014
Although this hotel has a big name it does not have essential services Like glasses in the room ( there was only one for a room with 2 persons ) and also good internet connection. although internet was included it only allows 2 gadgets to be connected for 2 people in the same room when there should be 3 per person ( Computer, Phone , tablet ) Also the room was not well cleaned as I had to kill some bugs in the bathroom and also the only glass in the room was not replaced by a clean one during our stay. Hotel is well situated and also has a good cafeteria and the personal are nice and attentive. There is one steak house restaurante in the hotel called Angus that is fairly good with good service although you cant bill the check to your room as they insist they operate independently although they are in the same building and right by the lobby ?
Comment from Hotel Management
Dec 6, 2014 by Director, Hotel Management
Thank you very much for your comments. Needless to say that we are disappointed that we were not able to give you the service you deserve for which we really apologize. I have taken your comments to our department heads meeting in order to correct this matter. Once again thank you very much for having taken the time to let us know. Sincerely Peter M. Leder General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Cabos

Hotel muy agradable limpio y personal amable

Posted Nov 22, 2014
Fin de semana con la familia, pase uñís días excelentes gracias
Comment from Hotel Management
Nov 29, 2014 by Director, Hotel Management
Muchas gracias por sus muy amables comentarios. Me da mucho gusto que le haya gustado nuestro hotel con el personal agradable y las instalaciones limpias. Con gusto le esperamos en un próximo viaje Atentamente Peter M. Leder Director General
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Corona, CA

Nice hotel.

Posted Nov 13, 2014
Pros: The breakfast buffet was very good, reasonably priced, and all the waiters were very nice and attentive.
Cons: There was a little bit of mold in the shower tiles, that can be easily cleaned.
Location: Plaza del Sol is a few blocks away, which has a ton of places to eat and shop. They have a complementary shuttle that will pick you up at the hotel.
Check in was a breeze. The staff was always pleasant and ready to help or answer our questions. The bed and pillows were comfortable. It was quiet and we got a good night's rest. The valets were quick and attentive. All in all, I would stay here again.
Comment from Hotel Management
Nov 29, 2014 by Director, Hotel Management
We thank you for your very nice comments in particular the mentioning of the good attentiona and services provided by our waiters and our staff in general. We look forward to welcome you back soon and remain Sincerely Peter M. Leder General Manager
1 out of 5
by A verified travelerfrom california

Lone travelers beware!

Posted Nov 6, 2014
Hilton staff assigned two guests to same room. Walked in on inebriated guest asleep on my bed. When reassigned to another room, another guest opened my room with keycard. Incompetence abounds, real safety issues. Beware!!
Comment from Hotel Management
Nov 29, 2014 by Director, Hotel Management
Thank you very much for your very valuable comments. Needless to say that we are very disappointed for not having provided you with a service you accustomed to. We have taken corrective measurements in order to prevent future breakdowns of this nature and do apologize for the occurred. We hope that you do not judge us by this one unfortunate event and hopefully we will have the opportunity to serve you again in the near future. Sincerely Peter M. Leder General manager
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Yokohama, Japan

EXPOセンターが目の前

Posted Oct 2, 2014
Pros: スタッフの対応
Cons: アメニティグッヅの充実、フェイスタオル、バスローブがあると良かった。 飲料水は2本あると良い。
Location: EXPOセンター
EXPOセンターで行われる会議に参加する目的だったので、大変便利な立地でした。ロビーも広く、施設も整っていて、滞在は極めて快適でした。中心街から少し離れたところにあるので、静かで安全、しかもすぐ近くにタクシーセンターがあることから、早朝、深夜の出発であってもタクシーはいつでも呼べる点も便利でした。 バスルームと洗面所のアメニティグッズがやや貧弱な点が残念でしたが、シャワーの温度や水圧も全く問題がなく、コンセルジュ、レセプションの対応も丁寧で気持ちの良いものでした。