Ratings based on 110 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby Robert from ELP
MY TRIP TO GUADALAJARAPosted Jan 14, 2014
Pros: EVERYTHING IS OK
Location: GREAT LOCATIONS WITH PLACES TO GO BY
EXCELENT SERVICE AND GREAT LOCATION, CLOSE TO THE FACILITIES I WAS LOOKING FOR
for Business Travelersby moises
Confortable hotel near convention centerPosted Dec 9, 2013
Cons: There are very long lines to get into the restaurant, very long wait
Location: Across the Street from convention center
for Business Travelersby R. from Mexico City
Amazing surprisePosted Dec 3, 2013
I travel to Guadalajara very often for business, but I never consider this hotel before cause the outlook is a bit old. What a mistake I made several times! Compared to all the hotels of similar star rating in the city, this is probably the best of them. The renovated rooms (Executive Level) are superb, a new and modern lobby, excellent location and good staff. The only thing they can improve is the quality of the foods in rooms service, the prices are fair for a four star hotel food tough.
by Bishnujee Singh from Lynnwood,WA
Unfriendly hotel lack of customer servicePosted Nov 22, 2013
Pros: Nothing at all
Cons: Full scale improvement needed
Location: Nothing special.
I booked this hotel using expedia with full breakfast and Internet covered.To my surprise there breakfast team asked me to pay for breakfast service even though it was paid in full at time of booking through expedia.Pathetic condition of room as it hardly had sufficient towels in the room.Room service was disappointing and room service providers once they receive the payment they would vanish from the scene without refunding excess payment.One of the worst hotel of its kind and complete out of shape.Never recommend this one to anybody unless you don't have any other alternatives.
for Business Travelersby Kevin
Great location, great hotelPosted Aug 11, 2013
Pros: Clean, very comfortable.
Cons: I really don't like how hot many Mexican hotels let the rooms get when they are not occupied. I arrived and the room was well above 80F
Location: Lots of good good and nightlife nearby
Strong four star experience. Hotel staff was willing and able. Classic Hilton experience.
for Business Travelersby Gus from Milwaukee, WI
Great night sleepPosted Jul 22, 2013
Pros: Spacious clean room.
Cons: $25 USD plus price for breakfast is on the expensive side if you're looking for a basic meal.
Facilities as well as the rooms are nice and clean. Great to have a good rest at night.
for Everyoneby Oscar from Monterrey, Mexico
Hilton GuadalajaraPosted Jul 22, 2013
This hotel has excellent food, very nice installations and the room was very comfortable. The room was very clean, but I must mention that I had get rid of a coacroach that somehow appeared in the sink area of the bathroom. The concierge did not seem to be very knowledgeable of good restaurants in the area. Other than that, everything was fine; good hotel.
for Everyoneby A verified traveler
very nice hotel and friendly staffPosted Jul 20, 2013
Stayed 3nights for business. highly recommended for everyone.
for Everyoneby A verified traveler
GREAT OVERALL...WOULD CHANGE ANYTHINGPosted May 1, 2013
Pros: FRIENDLY STAFF
Cons: CANT NAME ONE
Location: SAFE NEIGHBORHOOD
STAFF WAS GREAT...SERVICE WAS GREAT...WOULD DEFINITELY STAY HERE AGAIN!
for Business Travelersby A verified traveler
GREAT FOR BUSINESS AT THE EXPO SHOWPosted Apr 24, 2013 on Hotels.com
FELT VERY SECURE. THE HOTEL HAS GOOD SECURITY.