Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Ciuidad de México

Posted Apr 14, 2015
Pros: El hotel es relativamente nuevo y en buen estado de conservación
Cons: Cambiando al ineficiente personal de recepción
Location: Ubicado en un muy pequeño centro comercial, no hay mucho que hacer
El servicio de traslado del y al aeropuerto es un engaño. Pésimo servicio y trato del personal de recepción. Tampoco me despertaron a la hora que pedí. En un momento el personal de limpieza entró a mi habitación sin previo aviso.
4 out of 5
Recommended
for Business Travelers
by Alfonso

This traveler left a rating score only Posted Mar 17, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Rose Marie from chile

muy recomendable

Posted Feb 19, 2015 on Hotels
excelente. solo agregaría room service hasta mas tarde
Comment from Hotel Management
Apr 25, 2015 by Fabiola Osornio, Hotel Management
Estimada Srita Rose Marie, Le agradezco de antemano el que se haya tomado el tiempo para darnos sus comentarios del hotel, Siempre es un placer saber que nuestros huespedes se van con un agradable sabor de boca, tomaremos en cuenta su comentario para que su proxima estancia sea mas placentera. Atentamente Fabiola Osornio de la Torre Gerente General
4 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield, CA

Too Far From Everywhere

Posted Jan 1, 2015
Tris Hotel is great but the location is not ideal. It is too far from Downtown, Airport, Bus Depot, Zoo, etc.
Comment from Hotel Management
Jan 7, 2015 by Fabiola Osornio, Hotel Management
Dear Guest. We appreciate that you take the time to provide your comments this gives us the opportunity to raise our level of quality in our services. I am pleased to know that you enjoyed your stay with us and look forward for a future visit and we offer you among our services free transportation subject to availability you can book it at the hotel reception. Best Regards Fabiola Osornio de la Torre General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2014 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente atención

Posted Nov 27, 2014
Pros: Instalaciones El Desayuno
Cons: La iluminación
Location: Una plaza que proporciona la oportunidad de cenar, un cafe muy confortable
Desde nuestra llegada la atención fué excelente, el trato del personal es cálido, a la hora del desayuno, constantemente se revisa que no haga falta nada
Comment from Hotel Management
Jun 6, 2015 by Fabiola Osornio, Hotel Management
Estimado huésped. Permitame expresarle mi gratitud por tomarse el tiempo de compartirnos sus comentarios sobre su estancia con nosotros, y me da mucho gusto saber que haya encontrado un trato cálido por parte de nuestro personal, y que haya podido disfrutar de nuestro desayuno de cortesía. Espero que el resto de su viaje por Guadalajara haya sido igual de placentero y en su siguiente visita esperamos también seguir siendo una prioridad para usted. Atentamente Fabiola Osornio de la Torre Gerente General
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good for business

Posted Nov 1, 2014 on Hotels
Excellent for resting.
Comment from Hotel Management
Jan 24, 2015 by Fabiola Osornio, Hotel Management
Dear Guest. Thank you for taking the time to give us your feedback i feel really pleased to know that you enjoyed your stay with us. We all hope to see you soon. Sinceraly Fabiola Osornio de la Torre General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 24, 2014 on Hotels
Just excellent staff: very friendly and professional. Great breakfast. Room and the whole hotel very clean. Was there for a full week, a third year in a row, and will come back hopefully one day.
5 out of 5
Recommended
for Getaway With Friends
by SANDRA from TAMPICO, TAMAULIPAS

BUENA ELECCION

Posted Oct 20, 2014 on Hotels
MUY BIEN EXCELENTE SERVICIO Y SUPER ATENTOS Y PRONTA RESPUESTA A NUESTRAS SOLICITUDES DEL PERSONAL DEL HOTEL
5 out of 5
Recommended
for Couples
by victor from Irapuato, Gto.

Todo perfecto

Posted Oct 13, 2014 on Hotels
Todo perfecto con la reservación y además cumplieron con todo lo prometido.