Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Well situatedPosted Sep 18, 2013
Pros: Free internet
Cons: The restaurant, the food, the lounge area.
Location: Make sure you are there for a Saturday night. There is a nearby street that is closed to traffic and all types of stalls are set up.
The hotel staff were just fine. The room was a real disappointment, like being in a grey cardboard box. Walls paper thin, mattress one of the cheapest you could find. A very poor attempt at the new minimalist trend.
for Business Travelersby Vivek from Brooklyn, NY
Convenient Location and Provocative DesignPosted Jul 25, 2013 on Hotels.com
The contemporary design of the Demetria provides you with it an one-of-a-kind experience and its location makes it a convenient base for any business travelers in town to meet people from the burgeoning start-up community, checking out the nightlife, and doing some sightseeing. The staff were also quite warm and friendly. I look forward to coming back in the near future
for Couplesby A verified traveler
Posted Jun 8, 2013 on Hotels.com
for Everyoneby A verified traveler from Los Angeles
Visual beauty needs a better staffPosted Jun 6, 2013
Pros: The pool is perfect for this city and the hotel structure and layout is exquisite
Cons: The staff needs to learn better customer service
I travel alot and have been in some amazing hotels. The hotel is a visual marvel, the most chic hotel in Guadalajara but I think they need some help in their customer service. The lock to our room door kept opening and it took 3 days for someone to come and fix it. The first two days we never had a maid come and clean the room. The pool is probably the best part of the hotel, but the service at the pool is horrible. It literally took 30 minutes for our group of three to get our drinks two days in a row because apparently they make the drinks in the downstairs bar. The blond long haired receptionist was very rude, when one of our friends stopped by we all were waiting for the elevator when she told us four people couldnt go upstairs. She didnt bother to ask which of us were staying at the hotel when the hotel itself was a ghost town and it wasnt as if we were dressed in rags, we obviously belonged there based on our attire. I think the employees think they are the owners. I would only recommend this hotel because visual its beautiful and the rooms were spacious, clean and the beds were comfy but the staff needs to be taugh better customer service skills. I was charged twice at check out for fees I charged to my room.
for Everyoneby Guillermo from Mexico
Great design hotel in Guadalajara's trendiest areaPosted Apr 22, 2013
Pros: Rooms, pool.
Cons: water presure at the shower, but the shower was really nice...
Location: The best in Guadalajara
Great Design and Architecture, situated in the most trendy zone in Guadalajara. Restaurants, bars, stores, galleries, etc. The staff is very very nice. The rooms are different from most hotel rooms and quite original. Good food at the restaurant - bar and the pool is awsome !
for Getaway With Friendsby Dan from Texas
Awesome hotelPosted Mar 19, 2013 on Hotels.com
This hotel was so cool and modern. We loved the decor and all the employess were so friendly. They really went out of their way to make our stay memorable. We felt like we were at home. Very close to shoping and great restaurants. We ate at the hotel restaurant several times and it was excellent. Loved it!!
for Business Travelersby A verified traveler
Posted Jan 8, 2013 on Hotels.com
for Personal Eventby A verified traveler
Posted Sep 11, 2012 on Hotels.com
for Everyoneby Jeff from Edmonton, AB, Canada
Clasically Modern!Posted Jul 12, 2012
Pros: Amazing shower
Cons: Restaurant chairs
Location: Very central and safe feeling
The waiters, bartenders and bell hops were great! I only had one issue with a staff member who did not want to find me two hours to stay in my room until my flight was leaving. This was due to there being too few rooms available for booking and me not giving notice to the front desk. I found out later that there was a roof-top retaurant that no one told me about until I left! I am trying to find negative things to report; because really this hotel is a 4 out of 5! I would also say that this hotel was the best hotel I have ever stayed at. Very modern, very, very beautiful Hotel!
Recommendedby A verified traveler