Ratings based on 55 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified travelerfrom riyadh
Helpful staff, great location, and thats it.Posted Apr 20, 2015
Helpful staff, great location, however our room was not comfortable at all. It is an ultra modern design hotel. As a result, the room is extremely dark unless the curtains are opened. And once the curtains are opened, everyone in the street could see you in the room. The bed was extremely small and uncomfortable. No doors to the shower. Although the hotel located in a quite area, we still could hear people talking on the street.
for Everyoneby A verified travelerfrom grand terrace ca
Gorgeous hotel !Posted Apr 16, 2015
Gorgeous hotel, beautiful and quiet area, close to many important attractions such as: cathedral, centro historico, train station( where tequila express or Jose Cuervo express departure). Customer service was outstanding too!
for Couplesby A verified travelerfrom Monterrey N.L.
100 % RECOMENDABLEPosted Apr 3, 2015
Pros: Todo, todo, todo, definitivamente vuelvo
Location: Buena ubicacion, con avenidas principales cerca y restaurantes en el barrio
Excelente servicio, ubicacion, desayuno deli, Estancia de 100
for Business Travelersby A verified traveler
me encantó, un detalle en cada rincón del hotelPosted Mar 26, 2015
Pros: la decoración
Cons: ampliar un poco más el horario de la alberca, sobre todo que no es un hotel familiar
Location: muy cercano a la avenida de restaurantes y bares
Excelente estancia. Bueno yo no tengo ganas de escribir más, esto lo debe corregir Expedia; además del tiempoq ue me tomo para escribir, me exigen determinado número de palabras?
for Everyoneby A verified traveler
Modern Luxury in GuadalajaraPosted Mar 23, 2015
Pros: Unique design of each room and the overall hotel design, excellent service, supreme comfort, mood and ambiance
Cons: menu in the cafe for items not included in free breakfast, more testing of outlets/lights/faucets/tvs in room to make sure they are in working order
We were only here one night, though the excellent hotel staff were kind enough to let us check in early as we had an overnight flight, so it almost felt like we had two nights here. This was a saving grace as we hadn't anticipated how exhausted we would be on arrival and the early check in saved us. Thank you Demetria!! We began in one room, but there was a party (still) going on from the night before directly above us making our room very noisy. After I complained, they immediately upgraded us to a beautiful suite with a wooden tub. We were in heaven! Later that evening when I tried to take a bath, the faucet sprang a disconcerting leak which required them to shut the water off in our room, so we were moved again to another suite that had a large oval shell-like tub. This room was also lovely, and although it was a bit stressful to have the tub malfunction, my rewarded bath in the giant seashell tub more than made up for it. After staying in other hotels in Guadalajara, this one is miles above in terms of style and sophistication. The entire hotel is focused on art and modern design with close attention to architectural features. The free breakfast in the morning is lovely, though beware that anything you order such as speciality coffees are not included and run on the pricey side. With so much else to enjoy and after a relaxing bath and sleep we didn't worry about this too much but it was a bit surprising. Overall an incredible and luxurious stay!
for Everyoneby A verified travelerfrom New Delhi, India
Needs better maintenance....Posted Mar 15, 2015
it is an interesting design hotel. But as all design hotels, they need higher levels of preventive maintenance. I made two complaints for faulty lights to be fixed in my room. Never happened. Food was average and service slow. Even though we were the only two in the restaurant at lunch time. Hotel has potential. Needs a professional eye to detail. I would not mind staying there again if they smartened up a bit,
for Couplesby A verified travelerfrom Mexico City
Very nice hotel, close to downtown, beautiful areaPosted Mar 2, 2015
Pros: I liked the central and quiet location, modern architecture and staff.
Cons: Guests should know that room characteristics can be VERY different between "front" building rooms and "rear" building rooms, which are smaller/darker.
I just stayed for the week end. I chose this hotel because of its boutique profile and because it is close to Teatro Diana, where I was attending a show. The most remarkable aspect of the hotel is its friendly and helpful staff. The modern architecture is enjoyable. Nice breakfast included. We got 2 rooms in different "towers" and while the one in the "front" tower (the first one to be built) had outstanding architecture, space and light, the one in the "rear" tower was much more ordinary, smaller and darker. Guests should be warned about these differences when booking or at latest when room allocation is made.
for Couplesby A verified traveler
Excelente, muy buen hotel... Un most en GDLPosted Feb 16, 2015
Pros: El concepto del hotel
Cons: Precios, cocteletia y comida
Location: Cercano a zona de actividades de noche (bares restaurantes...)
El hotel, la comida, la atención, todo excelente... Solo que la manija de mi puerta tenia un pequeño detalle pero lo considero uno de los mejores hoteles en los que me e hospedado
for Familiesby A verified traveler
A great stay!Posted Jan 21, 2015 on Hotels.com
Fabulous! Can,t wait to return.The staff were friendly and very helpful.Accomodations were the best.....super comfortable bed and pillows.Extremely clean.Felt like we were staying in a museum! Great neighborhood within walking distance of stores and restaurants.
for Couplesby A verified traveler
Grat experiencia.Posted Jan 20, 2015 on Hotels.com
Todo el personal fue super amable, desde el primer momento nis sentimos bienvenidos, Alejandra de front desk fue muy servicial , el desayuno nos pareció delicioso. La habitación muy novedosa aunque nos gustaría un poco más de privacidad en el baño; a la regadera se le escapaba el agua pero es espaciosa. Definitivamente recomendaría este hotel.