Ratings based on 682 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Altadena, Ca

Guadalajara vacation 2014

Posted Jul 8, 2014
Pros: Service and hotel
Cons: Keep up the good work
Location: Museums, churches, restaurant, entertainment all with walking distance.
Loved the hotel, staff is very friendly, walking to historic downtown.
Comment from Hotel Management
Jul 10, 2014 by Manuel Mejia M, Hotel Management
Thank you for taking the time to write about your recent stay and for your wonderful comment. Hope we can be your house on your next trip to Guadalajara
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Jul 7, 2014
Pros: Location, staff, price
Cons: Rooms are a bit old. Beds could be comfier.
Location: Perfect location to explore Guadalajara
Pleasant experience. Staff was nice, room was clean, building is pretty. Room was a bit oldish and needs a liftover. Bed could have been more comfortable.
Comment from Hotel Management
Jul 10, 2014 by Manuel Mejia M, Hotel Management
Thank you for taking the time to write review about your recent stay at our Hotel. We are pleased to hear your enjoyed your stay and that our Staff was able to assist you during your stay. It would be our pleasure to welcome you back. kindly
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2014
Pros: everithing and obsoluty ubication
Cons: improvement the painted into the rooms
Location: very good
very good hotel, excelent condition and ubication, i recomended this hotel
Comment from Hotel Management
Jul 6, 2014 by Manuel Mejia M, Hotel Management
Thank you for taking the time to feedback our Hotel, we appreciate and value all our guest review, it would be our pleasure to welcome you back. kindly
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great town

Posted Jul 3, 2014
Pros: Nice people who work there.
Cons: Nothing
Location: Easy to get everywhere.
Love the location! Great doorman--very helpful. Room was very nice. Good value overall.
Comment from Hotel Management
Jul 5, 2014 by Manuel Mejia M, Hotel Management
Thank you for taking the time to write review about your recent stay at our Hotel. We are pleased to hear your enjoyed your stay and that our Staff was able to assist you during your stay. It would be our pleasure to welcome you back. kindly
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Front desk

Posted Jul 1, 2014
Well I made my reservation. When I arrived they didn't have it. They asked for a 800 pesos deposit until it arrived. They said discover was not accepted but later another lady said it was. Very frustrating since I had made plans ahead of time
Comment from Hotel Management
Jul 11, 2014 by Manuel Mejia M, Hotel Management
Thank you for taking the time to share your review with us about your recent stay at our Hotel Morales. First of all we apologize for all the inconvenient of your stay. I have shared your feedback with our team Management staff. So this could not happened again. hope you can give us a nother choice to be your house in Guadalajara. kindly
Comment from Hotel Management
Jul 11, 2014 by Manuel Mejia M, Hotel Management
Thank you for taking the time to share your review with us about your recent stay at our Hotel Morales. First of all we apologize for all the inconvenient of your stay. I have shared your feedback with our team Management staff, so this could not happen a gain. hope you can gives us a nother choice to be your house in Guadalajara. kindly
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Great hotel, great location

Posted Jun 29, 2014
We were in Guadalajara for six days visiting family and wanted a hotel close to them centrally located to shops and dining. This hotel has it all. Great location and amazing staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
Pros: service and confort of the rooms
Cons: nice as it is
Location: close to strore and parks and historical places
it was very nice. more of what we expected. the room and the staff service was great . we are so plesaed with this hotel thank you for the recomendation we definitely recomend it to our friends and family to stay when they travel to guadalajara
Comment from Hotel Management
Jun 25, 2014 by Manuel Mejia M, Hotel Management
Thank you for your wonderful feedback. I am glad that you have had such brilliant stay with us. Hope on your next visit to Guadalajara we can be your first choice. Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkeley, CA

Beautiful colonial hotel

Posted Jun 19, 2014
Pros: Everything!
Cons: Nothing
Location: Excellent central location to historical, colonial downtown Guadalajara.
Excellent hotel, clean, very friendly and helpful staff, excellent restaurant, beautiful rooms and lobby/common sitting areas, pool - all located in the heart of Guadalajara's historical center. This was by far the very best hotel we stayed at during our 2 weeks in Mexico. If I return to Guadalajara, I would stay at this hotel, no questions asked!
Comment from Hotel Management
Jun 21, 2014 by Manuel Mejia M, Hotel Management
Thank you for your wonderful feedback. I am glad that you have had such brilliant stay with us. Hope on your next visit to Guadalajara we can be your first choice. kindly
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2014
Beautiful and amazing staff, if you want to experience colonial style and be close to the heart of Guadalajara this will be your hotel.
Comment from Hotel Management
Jun 21, 2014 by Manuel Mejia M, Hotel Management
Thank you very much for taking the time to share your experiences during your stay in our hotel, We appreciate your comments as they are helpful to improve our services, Hope to see you soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful historic hotel

Posted Jun 14, 2014
Lots of charm and interesting history. Definitely recommend it!
Comment from Hotel Management
Jun 21, 2014 by Manuel Mejia M, Hotel Management
Thank you for taking the time to share your recent stay with us. We are pleased to hear you enjoyed your stay. kindly