Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
99% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queretaro

Courteous, helpful staff, nice decor.

Posted Oct 18, 2014
Excellent service at this well located hotel. Asked for a coffee to go from the hostess at the entrance to the restaurant, she went to the kitchen to get me one and brought it to me with sugar and milk, no charge. Charming, pleasant demeanor, you don't get this sort of service too often in Mexico. Excellent. Felicidades.
4 out of 5
Recommended
for Everyone
by A verified traveler from Taiwan

Great Hotel at good price

Posted Oct 17, 2014
Pros: Hotel room space is big and clean. Nice restaurant!
Cons: WiFi connection stability and speed
The hotel in itself is great. The Wi-Fi was very disappointing and very unstable limiting my work during the 3 nights I stayed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa

Posted Oct 7, 2014
Nice, clean, friendly staff...disappointed in house keeping just entered room 3 different times without knocking
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing stay

Posted Sep 25, 2014
Very confortable Amazing staff Good is awesome at the restaurant U won't find any better deal like that
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel close to the Expo.

Posted Sep 12, 2014
Pros: The view and the comfort.
Cons: The front desk employees need professional training and more customer attention is required.
Really nice hotel at an affordable price. Room was really clean and with a lot of space. The restaurant was ok but menu options were reduced. Service was not the best either. Employees at the front desk were not helpful and were really cold. They need more training.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2014
The service in the restaurant is very bad. But the hotel is great apart from there.
5 out of 5
Recommended
for Everyone
by A verified traveler from puerto vallarta

great stay

Posted Aug 11, 2014
Pros: location
Cons: more on the breakfast menu included in the price of the room!
Location: malls, sightseeing
the hotel is clean, the staff friendly and is very well situated. the price was great! we will defiantly stay again if the price stays the same. breakfast is a little misleading, juice and coffee and fruit is not really breakfast, but again for the price well worth it!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Perfect location in Guadalajara, Jalisco

Posted Jul 3, 2014
I enjoyed staying at this hotel. Overall my experience was great. I will definietly stay at this hotel again. The room was extremely clean and smelled great. Staff was very attentive. The restaurant inside this hotel was pleasant and they had 2 for 1 drinks at the bar. I recommend this hotel to everyone. I am sure they will enjoy it.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Very comfortable , accommodating staff

Posted Jun 26, 2014
Perfect place to be if your visiting the area especially for the rates they offer, located in the center of expo area and the food at their restaurant is delicious and reasonably priced
3 out of 5
Recommended
for Business Travelers
by A verified traveler from mazatlan

Good business hotel

Posted Jun 26, 2014
Pros: location
Cons: The elevator doesnt go down to the parking.
Nice facility, sadly the restaurant food it is below average, need to improve the quality of the food