Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Bien.

Posted May 29, 2015
Pros: Lobby
Cons: Cuartos bien, solo que necesitan una remodelacion a algo mas moderno, baños, luces, etc.
Location: Muy bien el centro esta a unas cuadras.
Cuartos bien, solo que necesitan una remodelacion a algo mas moderno, baños, luces, etc.
2 out of 5
by A verified traveler

Pésimo, no tiene nada que ver con el del D.F

Posted May 27, 2015
Sé tardaban 5hrs en darnos el cuarto y no servia el aire. La señorita de la recepción ineficiente y grosera. Las instalaciones muy viejas (lobby, pasillo, elevador,etc), lo único remodelado son las habitaciones. El servicio y calidad es muy diferente al hotel que se encuentra en el D.F. , la ubicación es mala, no regresaría a este hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted May 27, 2015
Nice hotel, nothing much to do in the vicinity but nice hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Agradable

Posted May 26, 2015
Pros: el restaurant
Cons: modernizar los aires acondicionados
Lo que mas me gusto fue la atención del personal del restaurant, muy amables
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexicali, B.C.

La atención del personal es excelente

Posted May 25, 2015
Pros: La limpieza y comodidad
Cons: Que haya una variedad de opciones para oir musica en la habitación
Location: Cerca del hotel no hay opciones por la noche, tuvimos que trasladarnos hasta Av. Chapultepec, ahi encontramos gran variedad de opciones
Es un hotel muy limpio y comodo, sus instalaciones son de primer nivel, solo tuvimos problema para utilizar el iHome, que nunca pudo reproducir nuestro iPod y nos hubiese gustado mucho que alguno de los canales de televisión fuese de musica
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Very good location next to mall and surrounding area safe. If your renting a car to go around Guadalajara make sure you wear your seatbelt it is crazy, drivers make there own lanes. "It is crazy". overall it is very nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas, NV

Great clean location

Posted Apr 17, 2015
Pros: Cleanliness and service
Cons: maintenance to the rooms
Location: good restaurants
Bathroom shower and lights poor... telephone did not work!
3 out of 5
Recommended
for Families
by A verified traveler

nice hotel too far from entre of city

Posted Mar 23, 2015
Pros: excellent room
Cons: need to have a map of area to find nearby liquor stores, etc. and have tourist information guides on desk from 8 to 8 when the tourists need them.
Location: good bus service nearby.--no good restaurants in the immediate neighborhood
good but no ice machine, couldn't regulate hot and cold water, coffee in room but had to pay, had to pay for internet, no room in fridge for milk, staff not around at convenient time to give tourist information, convenient to bus, nice pool,
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Santa Barbara, CA

Nice Accommodations in Great Location

Posted Mar 17, 2015
Pros: Service was excellent, friendly staff and waiters, clean rooms, excellent views of the city, centrally located, upscale feeling.
Cons: Improvements to room lighting, fuses, towels were worn and food needs to be a little better .. more flavor and interesting.
Location: Close to shopping mall, restaurants, Starbucks, and main highway through town. Great location to walk to things.
I enjoyed my recent stay at Presidente Intercontinental. The hotel was very comfortable with clean rooms, excellent service by staff and appointed with all necessities (irons, blow dryers, room heaters, etc.) I was disappointed though that my room was not well lit and the electrical plugs, if using all appliances, shut down from blowing a fuse. Also, the food was good at the restaurant and bar, but not outstanding. Their gym needs a renovation as the equipment is in bad shape. Overall though .. it was clean, neat, located across from the main mall, restaurants, and the hotel staff was wonderful. I would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom México DF

Excelente ubicación

Posted Mar 13, 2015
Excelentes las habitaciones y el personal súper amable y atento