Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from hillsboro tx

Great stay

Posted Oct 15, 2014
Standard rooms are great, clean and good space, awesome for business visits
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Oct 15, 2014
Right across street from the very 1st mall ever in Guadalajara. Shops, restaurants, movie theaters etc The only thing I found strange is that my friend came over around 11%30 pm. I was in Guadalajara for a wedding abs I had a few things fue the event, so she came to pick them up. She was not allowed to go up to my room. She called me on the reception's phone and when I told her to go up to my room. When she said - OK I'll be right over . I heard when a female voice said VISITING HOURS ARE OVER. . VISITING HOURS??? . I thought I had checked in at a hotel, not a hospital. That was my only issue
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Will stay there again

Posted Sep 27, 2014
Pros: Mostly everything.
Location: The hotel is right across from Plaza del Sol a shopping mall with not too many stores but still somewhere to take a walk.
I have stayed in a lot of hotels in Guadalajara but I can tell you that this could be actually the best hotel I`ve stayed there in a long time. Although the building is very old and still has that 80`s feeling on the outside and the lobby the room I got was amazing. I was upgraded to a balcony room ($30 dlls extra but VERY worth it), the room was big enough, clean, with everything you needed and more. The furniture looks new and the bathroom was huuuuge. With a big bathtub, and a very nice shower. The room had an amazing view. Everything is clean and the staff was very friendly. The only thing that could improve is the quality of the mattress. Although the linens were very celan I wish they had better beds like the W or the Sheraton heavenly bed. Still, it was a great stay and I would definitely will be staying there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Aug 6, 2014
Pros: Location and cleanness.
Cons: They definitely need to improve the Gym. Need to make it bigger and more equipment.
Location: Mall and Great restaurant called El Canelo
I truly liked this hotel. Great location and very safe. Right in front of the Mall.
5 out of 5
Recommended
for Everyone
by jeff & jesus from Alberta, Canada

Luxurious comfort in centre of Guadalajara

Posted Jun 24, 2014
We were looking for a comfortable (air conditioned) hotel for a brief stay in Guadalajara in June. The Intercontinental was centrally located for the places in Zapopan area that we needed to go, and we were pleased completely with the room, public spaces, restaurants and the reception staff. Wish thestay could have been longer so that we could have enjoyed the pool and spa (which emitted a beautiful aroma when entering the hotel from the adjascent parkade). When we return to the city again, this hotel will be at the top of the list for places to stay.
5 out of 5
Recommended
for Business Travelers
by Mike from Canada

Nice hotel

Posted May 30, 2014 on Hotels.com
excelent hotel, nice service ,good locations
4 out of 5
Recommended
for Business Travelers
by Mike from Canada

Nice Hotel

Posted May 26, 2014 on Hotels.com
Nice hotel, Nice people, Good locations
5 out of 5
Recommended
for Everyone
by Juan from San Jose, CA.

Nice hotel

Posted Apr 20, 2014
The hotel is beautiful. Entire staff is very friendly. Pool temperature was perfect and towels were easily accessible. Impressive views from the room to the bathrooms. I would highly recommend this to anyone looking to have a nice and comfortable place to stay.
5 out of 5
Recommended
for Everyone
by Lee

Excellent location near restaurants and shoping.

Posted Apr 13, 2014
The hotel has been remodeled... great executive breakfast...comfortable bed ..beautiful shower...outstandind business center facilities...security...courteous staff.
4 out of 5
by Carlos from Houston

Cantrally Located Hotel

Posted Apr 4, 2014
Pros: Location
Cons: Guest should be able to control the temperature from their own room
Location: Right in front of Puerta de Sol Mall and not far from Historical downtown
The hotel staff was very nice, the hotel is clean, but too old. The A/C sytem in the room did not work too good