Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel close to sites I wanted to see

Posted Jun 19, 2015
Pros: great service and location
Cons: should have in room frig
Location: dinner at Santo Coyote, walk and shop at San Juan de Dios to cathedral about 6 blocks but worth the time.
Loved the stay wish they had in room frig we are diabetics and had too keep our insulin on ice the whole time. Also the hotel was not able to re-freeze our cold packs due to health law for some reason.
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

GDL Crew

Posted May 30, 2015
It was a good stay. Some improvements are need such as: clean tv remotes, better food variety offered, clean irons and better seating in the pool area.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Bien.

Posted May 29, 2015
Pros: Lobby
Cons: Cuartos bien, solo que necesitan una remodelacion a algo mas moderno, baños, luces, etc.
Location: Muy bien el centro esta a unas cuadras.
Cuartos bien, solo que necesitan una remodelacion a algo mas moderno, baños, luces, etc.
2 out of 5
by A verified traveler

Pésimo, no tiene nada que ver con el del D.F

Posted May 27, 2015
Sé tardaban 5hrs en darnos el cuarto y no servia el aire. La señorita de la recepción ineficiente y grosera. Las instalaciones muy viejas (lobby, pasillo, elevador,etc), lo único remodelado son las habitaciones. El servicio y calidad es muy diferente al hotel que se encuentra en el D.F. , la ubicación es mala, no regresaría a este hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted May 27, 2015
Nice hotel, nothing much to do in the vicinity but nice hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Agradable

Posted May 26, 2015
Pros: el restaurant
Cons: modernizar los aires acondicionados
Lo que mas me gusto fue la atención del personal del restaurant, muy amables
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexicali, B.C.

La atención del personal es excelente

Posted May 25, 2015
Pros: La limpieza y comodidad
Cons: Que haya una variedad de opciones para oir musica en la habitación
Location: Cerca del hotel no hay opciones por la noche, tuvimos que trasladarnos hasta Av. Chapultepec, ahi encontramos gran variedad de opciones
Es un hotel muy limpio y comodo, sus instalaciones son de primer nivel, solo tuvimos problema para utilizar el iHome, que nunca pudo reproducir nuestro iPod y nos hubiese gustado mucho que alguno de los canales de televisión fuese de musica
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Very good location next to mall and surrounding area safe. If your renting a car to go around Guadalajara make sure you wear your seatbelt it is crazy, drivers make there own lanes. "It is crazy". overall it is very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Great clean location

Posted Apr 17, 2015
Pros: Cleanliness and service
Cons: maintenance to the rooms
Location: good restaurants
Bathroom shower and lights poor... telephone did not work!
4 out of 5
Recommended
for Families
by Marco C from Los mochis

Buen hotel

Posted Apr 1, 2015 on Hotels
Muy chicos los cuartos para las dos camas individuales