Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom GDL

Hotel mágico

Posted Oct 28, 2014
Romántico, mexicano, decoración excelente y servicio incomparable !!
2 out of 5
by A verified travelerfrom Amsterdam

Slechte matrassen en tegenvallend zwembad

Posted Oct 26, 2014
Pros: Ze hebben een prima fitnessruimte en ruime parkeergelegenheid. Het restaurant (weliswaar duurder dan gemiddeld) is van uitstekend kwaliteit.
Cons: Aangeven dat het zwembad tegenvalt. Aangeven dat de matrassen erg hard zijn.
Location: Groot winkelcentrum op 10 min rijafstand. Gezellige restaurantjes op 5 min rijafstand.
We hadden gehoopt om lekker een weekje bij het zwembad te liggen, maar dat viel zwaar tegen. Het zwembad lijkt meer op een fontein dan een zwembad, is 10 x 10 m, kniediep en ijskoud. Bovendien staat er continu luide mexicaanse muziek aan bij het zwembad. De matrassen van de bedden zijn keihard, zodat we al na een dag last van onze rug hadden. Het is jammer dat er geen koffie -en thee faciliteiten zijn op de hotelkamer. Een haarfohn ontbreekt ook. Het hotelpersoneel is prima, ze zijn vriendelijk en de service is goed. Muziek in restaurant /bar staat van 's ochtends 7 uur tot 's avonds 11 uur aan. Druk verkeer rond hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom r

Posted Oct 2, 2014
Very nice experience. This hotel is the best. Is very comfortable and the service is excellent
5 out of 5
Recommended
for Couples
by A verified travelerfrom Culiacan, Sin

Fantastico

Posted Sep 15, 2014
Pros: el lugar tiene un aire antiguo combinado con la comodina de lo moderno, restaurant abierto al jardín
Cons: Creo que la falta de internet inalámbrico gratis seria lo unico
Location: al cruzar la calle tienes restaurantes como cantina mexico, caminando puedes llegar a otros de carne argentina, o italianos, tiendas, muy accesible
Bastante romantico, super recomendable para parejas
1 out of 5
Recommended
for Couples
by Rod A.from Mexico

Not what a good Quinta Real Hotel

Posted Sep 6, 2014 on Hotels.com
Me and my husband wanted to come back to this hotel because we stayed there long time ago and wanted to bring back precious memories. The Hotel it is very well situated; the lobby and the reception very nice as all Quinta Real look like. The Restaurant and the Bar have been renovated and the ambiance is very nice…. BUT….. the water at the bathroom, the toilet, the shower was very, very dirty!! It looked like CHOCOLATE! It was nasty to take a bath!! nor to say to wash our teeth!! We took video from the water coming out of the shower and on the zinc and showed to the manager and all they said was "we apologise for the inconvenience, we'll talk to maintenance and let them know". We were astonished by that answer!!! They didn't move us to another room, or had any special treat for that horrible inconvenience. I love Quinta Real's Hotels, but this experience was not good. I would't stay there again. SORRY.
4 out of 5
Recommended
by María de la peñafrom Tapalpa

Posted Aug 13, 2014 on Hotels.com
agradable
5 out of 5
Recommended
by A Garcia Attolinifrom Torreon, Coah....

Posted Aug 6, 2014 on Hotels.com
..........Cuesta trabajo dejar un Quinta Real...........un saludo
5 out of 5
Recommended
for Business Travelers
by Pepefrom Df

increible

Posted Jul 26, 2014 on Hotels.com
sinceramente felicidades
2 out of 5
Recommended
by Eduardo Bretonfrom Mexico DF

A DECAIDO MUCHO ESTE HOTEL

Posted Jul 22, 2014 on Hotels.com
La estancia es catalogada como mediocre, cobran precios altos, pero el servicio es pésimo. hotel falta remodelación, la alberca no servicia durante mi estancia de 3 días, llena de Moho, la secadora de cabello no servia correctamente, la tina del baño llena de hongos y moho, la palanca del retrete estaba rota, tuve que llamar a la recepción para que fueran a solucionarla, un dia mi camioneta tardo mas de 15 minutos en que la trajeran del estacionamiento. COBRAN POR EL USO DEL WIFI, con estos servicios. Consejos no reserven en este hotel.... pd Das tu queja en la recepción y se concretan en "un disculpa" ni eso saben atender.
5 out of 5
Recommended
for Business Travelers
by Tom Morganfrom Tucson

We loved Quinta Real!

Posted Jul 15, 2014 on Hotels.com
We thoroughly enjoyed our stay- the staff was very accommodating and extremely friendly- I'd go back anytime! We particularly liked the nicely appointed rooms, and the food was excellent! The Bell staff were extremely helpful in choosing restaurants and enjoying the surrounding neighborhood.