Ratings based on 66 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby M from Panama
Beautiful hotel. Good location.Posted Jun 10, 2014
Pros: The gardens, the suite and the service.
Cons: There was a couple of mosquitoes in our room. I don't know if it is because the rains are starting, but they need to take care of that.
Location: It is near to restaurants and La Minerva. Also to the mall Galerias which is 15 minutes away. The old city is about 15 minutes.
It is a beautiful colonial style hotel! With a lot of details and beautiful gardens. The staff was very nice. Very romantic. Unfortunately we could not stay more. Just overnight.
for Couplesby L from Boston
Beautiful hotel with great servicePosted Jun 10, 2014 on Hotels.com
Absolutely beautiful hotel! You can hear people in the hallway, especially if they are rolling luggage past your room. The breakfast was delicious and we were lucky enough to be there on a weekend for their amazing breakfast buffet. If you book the room with breakfast included there is an extra charge for the buffet (they did not mention.) Although I loved the room, I would say the mattress was not the most comfortable. I would stay there again in a second though. At first we got a room looking at the back parking lot and asked to be moved to a garden view (which I requested at time of booking) and were moved. It ended up being a room over the pool which was still better, but you could hear kids swimming/screaming in the morning. I felt totally safe in the neighborhood, but it is on a main street so we did not venture out or walk anywhere.
for Couplesby A verified traveler
nice hotel beside girl friends placePosted May 17, 2014
Pros: everything .. the statues were kool
Cons: bed was good but csan always be improved
Location: lots of restourants and the girl friends place.
was nice all around . everything looked good and was a nice feeling in the place
for Everyoneby Roger
Great place; not so great foodPosted Apr 21, 2014
This is a good hotel and it is reasonably priced. It is close to many restaurants. We had the buffet lunch one day and it was dissapointing. They had a wide selection of dishes but most of them were not prepared well. For example, the fish was dry and hard, the octopus was chewy and overcooked. There was however some nice fruit icecreams and cheeses.
for Everyoneby A verified traveler
Very nice HotelPosted Apr 21, 2014
The Decor is excelent as well as the staff. I don't appreciate that this kind of Luxury hotel make you pay for Internet conection,
for Everyoneby CARLOS from TEXAS
WORK TRIP SERVICE AND RESTAURANT IS PERFECT.Posted Apr 15, 2014
Location: LA MINERVA
I SPENT THREE DAYS AND STAFF AR VERY PROFESSIONAL AND READY TO HELP YOU WITH EVERYTHING. FOOD IS REALLY GOOD. ROOMS ARE GREAT AND THEY GAVE ME VIP UPGRADE.
for Everyoneby A verified traveler
World Class, old mexican comfortPosted Apr 8, 2014
Pleasant experience overall, good location, friendly staff and first class restaurant at Aguila and Nopal.
Recommendedby Sofia & Robert from Montreal
Ambiance, reliability... wonderful!Posted Apr 4, 2014 on Hotels.com
This is our fourth stay and we will go back. The concierge services, check in and restaurant ... the decor... all is wonderful.
for Business Travelersby A verified traveler
Posted Mar 19, 2014 on Hotels.com
Recommendedby A verified traveler
Outstanding customer service!Posted Mar 18, 2014 on Hotels.com
The only disappointing thing about my stay there was, NO free internet!