Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by omar from r


Posted Apr 4, 2014
Great experience . Near everything and very clean hotel.
4 out of 5
for Everyone
by A verified traveler

Nice hotel

Posted Mar 26, 2014
The hotel is REALLY beautiful, one of the most beautiful I've ever seen. The rooms are great. Only the bathrooms are not so nice.
4 out of 5
for Everyone
by Chris from Seattle

Pretty, colonial style 2

Posted Mar 18, 2014
Nice. Great location. WiFi not of too much use in my room, but fine in the lobby. Ran into friends there while we were all looking for best connection. Management was helpful. I can't show photos right now I think that this place is an excellent value. Televisions could be upgrade or at least the mounting improved. My sec ne time there and Ill return.
4 out of 5
for Everyone
by jan from Victoria, BC

Close to the main square

Posted Mar 8, 2014
Pros: The ambiance and the many courtyards within the hotel. It was quiet as well with our room overlooking a courtyard we never heard any traffic noise.
Cons: The restaurant could be a little better but there are so many restaurants to chose from in the area.
Location: We were a five minute walk to the main squares which are full of so much history. There are many lovely restaurants and a couple of department stores.
My husband and i spent 4 nights at this hotel. We loved the ambiance and charm of the hotel. The room was exceptionally clean and we could open the window or use the airconditioning. The staff were very helpful and waking up to the sound of the canaries singing in the morning was wonderful.over all we were quite pleased with the hotel.
3 out of 5
for Everyone
by Lea from Calgary

Walking distance from many historical sights

Posted Mar 1, 2014
Pros: Location is great
Cons: Lunch and dinner menus could be better. Tourist information lacking.
Lovely atmosphere, very large room and lovely balcony overlooking atrium area. Good breakfast.
4 out of 5
for Business Travelers
by Dave from US

Is ok

Posted Jan 17, 2014 on Hotels.com
Is ok, not bad but either great. I would stay again for that price is good.
2 out of 5
by Miguel from Nunez

Creepy Location

Posted Jan 15, 2014
I would not stay any more at this hotel. The intalations are old,covers for the bed looks dirty ,shower towels are old and also looks dirty.You have to walk about 2 blocks to the parking for the hotel. Front desk people are rude when you ask for something
2 out of 5
by A verified traveler

rooms were pretty rough. we had to turn one down.

Posted Jan 5, 2014
the second room we got was bigger, and slightly better. furnishings were meager, hot water was spotty. staff was loud early in the morning. good location, and the staff was helpful and earnest.
4 out of 5
by A verified traveler

Posted Jan 4, 2014 on Hotels.com
Very old hotel, but fine for a visit to the city.
2 out of 5
by Cate from Alberta

Know what you are booking

Posted Dec 9, 2013
Pros: Interior courtyards are beautiful. The staff are tremendous.
Cons: For the price I would say this is good deal. Maybe better mattresses. And Wifi in the rooms would be nice too.
First time in Guadalajara. Hotel San Francisco is in a great location right in the historical district, two blocks from the busses and five minutes walk from San Juan de Dios and Liberty markets. The hotel itself is very old and basic in the traditional Mexican style with the rooms built around a series of courtyards. Each courtyard has sitting areas and a fountain. The rooms are basic, don't expect pillow top mattresses here. The rooms and the bed linens were clean, there was lots of hot water and the water pressure was good. One night we returned to the room and the electricity was out but the manager sorted the problem immediately. There is a small restaurant. We had the Breakfast buffet for aprox $6 cdn. The buffet had a great selection of fresh fruit, yoghurt cottage cheese, muesli. The hot dishes which were plentiful were mainly traditional Mexican dishes. The hotel definitely caters to North American tastes and included in the buffet was made to order omelettes pancakes etc. The staff are quite simply amazingly friendly and hard working. There was always someone on the front desk who spoke fluent English as well as the restaurant host. The front desk staff advised us on locations, events, bus routes etc. The staff at this hotel provide service above and beyond. I would recommend this hotel if you are on a budget and can accept basic facilities. Not sure if I will stay there again myself.