Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom San Francisco, CA

Inconsiderate Supervisory Personnel

Posted Apr 5, 2015
Pros: For what it's worth: The facilities are beautiful.
Cons: Do not hold parties outside the door of your guest's rooms.
Location: There are several decent restaurants in the area.
The Director of the property assumed that holding a party and having music late into the night would not impact our stay. Our flight left very early on the morning after the night of her party. Obviously, we would have liked to have gone to sleep at 8:00 or 9:00 PM so that we could be somewhat rested when forced to wake up at 4:45 AM. This was not possible due to the noise. Indeed though she had said that the music would stop at 11:00 PM, it continued until 11:40 PM and there was noise in the garden right outside my room until approximately 12:30 AM. Having booked two rooms in her hotel, we felt as though she had turned around and told us that we were not important – her party was more important. Perhaps her Valentine’s Day party was making her more money? We both felt as though we had been taken advantage of and violated by this lack of consideration on her part. What kind of hotel deliberately sets out to antagonize its guests by holding a noisy party?
3 out of 5
by A verified travelerfrom colima

Casa hotel

Posted Feb 21, 2015
Hotel cuesta mucho más de lo que en verdad vale En persona es muy diferente a las fotos You dont get what you pay for
4 out of 5
for Everyone
by A verified traveler

A pleasant B&B

Posted Feb 12, 2015
Pros: Excellent location. Very friendly staff.
Lovely small garden. Large rooms, if a little rustic. Somewhat understaffed, but everyone is extremely helpful.
4 out of 5
for Couples
by Oscarfrom Mexico DF

Bien pero ruidoso

Posted Jan 12, 2015 on Hotels.com
El hotel es precioso. Lamentablemente esta ubicado sobre una calle con mucho transito y el ruido era bastante molesto porque la recamara daba a exterior y el viernes por la noche, junto al hotel hay un antro!!! El ruido fue super molesto a las 3 am que cerraron! Teníamos musica de fiesta en la habitacion. En todo lo demas estuvo bastante bien. Unicamente creo que deberia de haber una cafetera en la habitacion. Creo que por el precio deberia haber un poco mas de comodidades. El desayuno incluido solo es pan y cafe. Si quieres comer algo mas es aparte, el precio de los desayunos es razonable
5 out of 5
for Couples
by A verified travelerfrom Mexico

Hotel Boutique Romantico

Posted Dec 31, 2014
Pros: La decoración, las velas y la chimenea... el vino y los canapes.
Location: Visita obligada a la ruta del tequila
En una nota de internet hacian referencia a este pequeño hotel boutique como uno de los mas romanticos, lo cual pude comprobar en mi reciente y breve estancia para Navidad, el trato del personal fue excelente, nos prepararon una deliciosa cena de Navidad acompaña de una calida decoración iluminada con velas y el calor de la fogata. Con gusto regresaria y lo recomiendo ampliamente.
5 out of 5
for Couples
by A verified travelerfrom TEXAS

excellent attention to every detail

Posted Dec 28, 2014
Pros: it is a beautiful remodeled house. Keeps the old architecture and with comfortable amenities. The rooms,garden and terrace are very well maintain.
Location: It is close to restaurants and bars. and 15 minutes away from downtown
This is the third time we stayed at this hotel boutique, it is very cozy, the ambiance reminds me an European boutique hotel. Every room is clean and very well decorated with antique furniture. Very convenient location in Guadalajara. The service is excellent. We enjoyed our stay!
5 out of 5
for Couples
by A verified travelerfrom San Diego

Wonderful small hotel

Posted Dec 23, 2014
Pros: Character building, staff service, location close to great restaurants, short taxi to downtown
Location: Really excellent restaurants and bars within walking distance
Villa Ganz is a beautiful small hotel in a great location run by wonderful staff.
5 out of 5
for Everyone
by A verified traveler

Posted Nov 22, 2014
Sally, the owner, hosted a tequila pairing the night of the day we arrived. We were invited to attend and the event was amazing! Good job Sally, Sylvio, and the rest of the staff!
2 out of 5
by A verified travelerfrom San Diego Ca.

good location very centric !!!

Posted Nov 7, 2014
Pros: the towels, blankets,pillows,shampoo and body cream
Cons: Closets,shower tub,new tv ,new rugs (old and dirty) breakfast table, kitchen and last more convenience entrance for guest!!
Location: I'm a buyer for a clothing stores and a few vendors are very close from the hotel
very disappointing the overall they need to show the actual rooms condition you get the feeling that they are very nice and they are totally not they don't have good kitchen, if you want to have a nice dinner they ordered for you from the restaurant you pick ( not nice) better go to the restaurant and enjoy the food there !! the continental breakfast TERRIBLE and the most disappointment you have to ring the bell so they open both doors for you you need to wait if they are not by the door TERRIBLE !! for the price there's plenty of hotels in the city I visit Guadalajara at least 4 or 5 times a year for bussines .
5 out of 5
for Everyone
by A verified travelerfrom Palo Verde, CA

Place to go to relax

Posted Oct 27, 2014
Great staff will get anything you need no matter what time. Rooms are excellent with view, garden is a great place for breakfast. Will stay ther again. Joe D. CEO