Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
2.8 Service & staff
3.5 Room comfort
2.5 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Shouldn't be rated as 4 star hotelPosted Jan 23, 2012
I wouldn't recommend this hotel. It's overpriced and the customer service is extremely poor.
for Everyoneby Matt from Detroit, MI
a great hotel, 20 years agoPosted Jan 6, 2012
Pros: Quiet neighborhood, good room size and friendly staff.
Cons: 4 star price for a 2 star hotel, aging hotel in need of a complete overhaul, staff on "island time".
Location: Quiet neighborhood, only a short drive away from the lively marina with shops and restaurants and the golf course.
This hotel has seen much better days. Certainly not a 4 star hotel anymore that would justify the steep price charged. It looks like large parts of the original hotel complex have been sold and are now separated by a fence from the hotel. The remaining buildings probably do not generate enough revenue for the upkeep. There were a few new pieces of furniture in the room, but the majority is aging. This applies for the rest of the hotel too, some renovation has been completed, nice new furniture around the pool, but the walkways urgently need an overhaul, as do the elevators, and at the seating area at the bar the seat covers were covered in mold so nobody on his right mind would sit there. The room, we had a duplex unit, was spacious with a good sized outdoor area. Quite nice breakfast buffet too. The staff was friendly, but works "on island time", so do not expect timely and efficient service or room readiness at the time it is promised. In summary a hopelessly overpriced hotel in 2 star condition that needs a complete overhaul, but most likely will never get it.
for Couplesby A verified traveler from London, united kingdom
DisappointingPosted Mar 1, 2011
The hotel is advertised as a 4 star but realistically will meet only just 3 stars Staff is not at all motivated and does not try to make your stay one to remember positively. Anything asked seems to be to much and will be solved tomorrow. The breakfast lacks absolute diversity and it has been 7 days the same bland White bread and mini croissants and pain au chocolat Definitely not up to western standards The big exeptions is the swimming pool and the independent restaurant
for Couplesby A verified traveler from Montreal
Nice hotel, ordinary restaurantPosted Feb 18, 2010
Hotel is well located, quiet, not new, but in fairly good condition and generally clean. Restaurant however is in need of renovations, but food is okay. Magnificent swimming pool, great for children as well as adults.