“Always at Bayview”

It was my best experience in a hotel ever. The staff were extremely friendly. All the managers were visible and made it a point that we were comfortable and that we were enjoying our stay. The hotel managers were very pleasant and they will try to get to know you. I had a complaint regarding the cleanliness of our room carpet, the managers saw to it that it was addressed. The carpet was dirty because of the renovations and they were short staffed. But even with their short comings, I felt our concerns were properly addressed. I will always stay at Bayview when I visit Guam.

“Quality Service, Good Value”

The initial room assignment (Rm 213) was done to keep guests from hubbub made by supposed renovation work on the opposite side of the bldg. However, one of the beds' legs was broken, so we requested a room elsewhere; luckily, there was one room available on an upper floor (Rm 601). The balcony and room size of the rooms on the 2nd floor are larger than the ones above, but the view of the bay compensates for the slightly smaller rooms. The staff are awesome: Joe, the day mgr; Ann, the reception desk clerk; Margaret, of housekeeping. These folks are such an asset to the hotel and really try hard to make your stay pleasant. When we went to eat at the Del Monico restaurant downstairs, they were out of various flavors of soda, and the menu items weren't what we had in mind (to eat), so we dined elsewhere. The website claims there was a renovation done on the hotel in 2010; it must not have gone beyond the 1st floor, because the rooms showed a lot of wear and tear. However, the rest of the room looks good, if you can look beyond the "old look" of the carpet, outdated bathroom fixtures and bedding. The price for the lodging is of good value, if you plan to be out of the room most of the time. The hotel is in a great location, and the surrounding areas are clean, secure and safe. Based on other hotels I've stayed in, mostly in the Mainland, I'd rate this a 2.5 Star hotel. If they upgrade the entire place, maybe a 3 Star...

“I SHALL RETURN”

I am a Navy Mom who first travel to Guam with my 4 littles kids the youngest is 1 yr old. upon our arrival at the airport the Driver is already there waiting for me and my kids with complimentary drink in his bag for us. At the hotel I was greeted by kind asian receptionist who really did not even make us wait for our room, it is already ready. But I have fear of heights and my concern are my kids cause I dont find it safe to be in that high floor especially when you are passing the corridor of the hotel, so they moved us on the 2nd floor which is really bigger and my worries is gone. Pick up and drop to and from the airport is on time. Shopping malls are just walking distance from the hotel and if you want to tour the place use the red bus it stops at the front of the hotel and will cost you only $10 for a day pass. If you want to use taxi ask the reception because taxi is very expensive. Under water world is just walking distance to the hotel and they give discount to military people and dependents my kids love that place. The white sand beach is also walking distance from the hotel just 10 mins walk. If you want to buy food its only 5 mins walk to the hotel the ABC store. Red dragon restaurant (chinese) is only 10 mins walk and cheap food but really good my kids like it. MC Donald, is also 10 mins walk beside is TGI Friday restaurant. Also make sure you bring umbrella cause it rains in Guam all the time when we were there. If you have kids stay on the lower floor.

“best hotel for location, transportation, services and cost”

Booked hotel at the very last minutes because Expedia's agent gave me specific details, amenities, and location. Staff was extremely courteous, helpfull, very pleasant and showed great concern about the guests at the Hotel. They make sure one has a very enjoyable time in Guam. Hotel was very conveniently located. It rained every day. Did not have to get wet at all for the buses stop in front of hotel. The free Airport Shuttle was a great added benefit. The drivers were very polite and respectfull. The view of the bay from the room was marvellous and gorgeous with a very nice balcony to enjoy sunset and sunrise. The room was very spacious and had refrigerator, microwave. A quiet A/C cooled the room speedily . The towels were very absorbent and soft. The toiloteries were provided in abundance. No wait for hot water to run and nice shower. Above all they were 2 free pairs of sleepers, white with gold lettering for use. The price was right. Services, friendliness, promptness exceeded my expectations. What this hotel had to offer surpassed many 5 stars rating hotel. I booked many hotels with Expedia, This hotel had many more amenities than listed in the web and provided by Expedia. Many thanks to Juliet, Jose and all the other staff and housekeeping members of Bay View, too many to name all of you. See you again soon. Many thanks to Expedia and your agents. Very satisfied with this booking. Had not one problem during my stay there. Thanks to my Lord and God bless you.

“Excellent stay, will be returning soon!”

The manager is wonderful, the staff are great. The views fantastic. Great stay. I moved to the "sister" hotel - Oceanview, halfway through my stay and it was even better than the Bayview. The hotels are one block from the beach, the shuttle buses stop at the front door of the Bayview, restaurants and shops are close. I would recommend both hotels to all people who are about to visit Guam. Will return there early next year.

“Great location, great service, clean & dry with a spectacular view”

I travel to Guam often but this was my first time staying int he Bayview Hotel. I read the reviews before confirming a room there and the reviews were accurate--the hotel is great. Many hotels on Guam are moldy because of the water in the air. I'm happy to say this hotel has a great location and its DRY! Very attractive lobby, reception desk and great parking. The red trolley stops at the hotel so you won't have any problem getting around the downtown area. Best of all, its a short walk to the Duty Free Shopping Center, restaurants, etc. And they offer free shuttle service to/from the airport. The back of the hotel faces a tall cliff but the front has a magnificently spectacular view. I will likely stay at this hotel every time I return to Guam.

“Can't wait to go back”

My brief sojourn was a slice of heaven. The hotel is located near the famous avenue of luxury. And the hotel staff are such nice people; pleasant and likeable.

“Guam visit”

Staff were polite & accommodating. The airport, the malls and all restaurants are in very close proximity (walking distance). The hotel needs some modernizing and re-furbishing. On the whole, it was clean, safe and enjoyable!

“Not a bad experience.”

Needs more lighting in the rooms. Cleaner bathroom area.

“Come, check them out!”

The hotel was suggested by a good friend from Guam and I'm glad he did. This property should be classified as a 3 to 4-star hotel. The building has a colorful facade; the interior is a bit old and it needs a bit of refurbishing. Nonetheless, my family and I are still recommending this hotel because it's situated where you can just walk to several restaurants and shops. Additionally, the hotel staff are very courteous and accommodating; from the valet person who picked us up to the front desk staff --- they're topnotch! We love Guam that's why my wife plus our (almost) 2-year old son have booked for another 4-day trip and we've decided to stay with Bayview once again by the end of April (2012).