Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
70% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by RK Swanby from USA

Too far from everything...even the airport

Posted Jun 23, 2013 on Hotels.com
too isolated...only one restaurant nearby...need a car to get anywhere or pay for an expensive taxi
1 out of 5
Recommended
by tc from tokyo

dreadful and sad.

Posted Jun 2, 2013 on Hotels.com
this hotel is no longer a hotel, as they will be taking long term section 8. this is evident with no ice machine. no laundry, serious lack of towels and pillows in the room. The front desk staff are polite.
2 out of 5
by Pimen from Indonesia

Rundown

Posted May 27, 2013
Pros: The staff
Cons: The wifi do not wok in the room
Location: Ok
This hotel is rundown, the managment do not take care of the facilities.
2 out of 5
by A verified traveler from Bakersfield, CA

Not good for the family

Posted Apr 4, 2013
Palmridge needs a major renovation! The carpet in the hallway are pockmarked with stain that made my son comment "Did someone die here and dragged on the carpet?" The staff is friendly and helpful though.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Dirty and stinky.

Posted Mar 4, 2013 on Hotels.com
The room stunk, plain and simple. Not enough water to take a shower, no bottle water and the curtain had fallen down... Bottom line do not go there...
2 out of 5
Recommended
by A verified traveler

Nice staff but that's about it

Posted Jan 25, 2013 on Hotels.com
Wifi in room didn't work. Poor location. No amenities. No restaurant. Enough said.
1 out of 5
Recommended
for Families
by Misty

Thoroughly Disappointing

Posted Jan 21, 2013 on Hotels.com
We have visited Guam six times and this was by far the worst hotel stay we've had. Our room was not ready at check-in so we came back an hour later. After being in the dingy room for less than 90min, my husband noticed that when the people above us took a shower it began to rain down our bathroom wall on the first floor. They moved us to another room on the third floor. Thankfully it did not leak. The floors were damp and disgusting. The internet connection was horrific. The maid service was reliable but not neat. I would not recommend this hotel at all. I have stayed at far nicer (and cheaper) hotels in Tumon. This vacation we were just trying to get away from the touristy-side of Guam but I learned my lesson. I would rather camp on the beach or pay more money than return to this establishment. The only positive I have to say is that the condition of the room genuinely encouraged us to stay out and about rather than remain inside.
3 out of 5
Recommended
for Everyone
by Daniel from Puerto Rico

Close tothe airport

Posted Jan 4, 2013
Pros: Nice staff
Cons: The hotel is a little rondownd
Location: Perfect, close to the airport
Very near of the airport, nice staff. Excellent for went you are in trnsit.
2 out of 5
by Alan & Marge from Kwajalein Atoll, RMI

Can't recommend

Posted Nov 23, 2012
Musty hallways. Airconditioner turned off every hour and had to keep resetting all night. Got little or no sleep due to not being able to keep the room cooled off.
4 out of 5
Recommended
for Everyone
by A verified traveler

For Travelers

Posted Oct 27, 2012
Palmridge Inn is near the airport so you could hear the planes taking off, but if you're not too sensitive with the noise, it's tolerable. Besides the plane takes of usually every afternoon so it doesn't bother me at all. It's quiet at night and you and your family can rest well. The staff are very accommodating and friendly with guest.