All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
NO fridge for insulin, ice for insulin, hot water, bar(or pool), clean pillows (Yellow from sweat), breakfast or restaurant, vending machines, bilingual staff.
I left after one night even though there are no refunds.
The pool is falling apart, there is no restaurant or bar as was advertised in the photos. The hotel is pretty much abandonded, the beds were absolutely horrible and were like sleeping on a piece of plywood! The sheets and pillows had stains on them. We asked for a refund immediately after checking in, but we were denied by the owner. Overall terrible hotel, I wouldnt recommend this place to my enemy!
We booked a Junior suite for a weekday. We arrived and there was no one at the property, no one was at the lobby/reception. The security guard was the only person there. Swimming pool had no water, really the place was not as described. We checked out immediately and went to another hotel close by.
Expedia did a great job helping me. They call the hotel but obviously no one will answer then the agent helped to arrange the refund and also gave me member rewards to compensate the bad experience. Thank you.
Not as advertised. No customer service. Not a resort at all with misleading amenities! Booked 3 nights and left after first night. Our front door had only one very loose handle with chipped wood around where it had been jimmied. Broken chair in room and no jaccuzi.
Pésimo atención , no hubo servicio de cuarto , ni siquiera dan lo básico , las toallas con huecos, no había coffe maker, terrible. Los baños sucios y para colmo ni siquiera tienen teléfono en recepción y solo vimos en todo el hotel como dos personas trabajando no se podía uno comunicar
There was only 1 security guard and felt unsafe
There was only 1 other guests and they checked out early too. There were giant cockroaches in the room. Totally disgusting! I'm calling Expedia to try and get my money back.
Mercedes
Stayed 2 nights in Feb 2023
6/10 Okay
Eddy
Traveled with family and small children
Feb 2, 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good swimming pool, private beach and big place to enjoy with children and teenager
Eddy
Stayed 6 nights in Jan 2023
10/10 Excellent
Lanai, Bend
Jan 23, 2023
Liked: Cleanliness, staff & service
Dated building but views were breathtaking. The staff were super friendly. Bring your own shampoo/conditioner.
Aún cuando escogí una oferta de $ 88 por día, me cobraron $131 por día de viernes a domingo y por el día lunes $ 137 (si fue por cargos o comisión es DEMASIADO). Un lugar en obras, la ducha sumamente sucia y solo un día de limpieza. Lo único que puedo resaltar positivamente es la atención del encargado.
This property has been pretty much abandoned by the owner. Lacks cleaning, painting and overall maintenance. They only have one person per shift doing everything. You can see how overwhelmed they feel just by talking to them. We paid around $300 a night for this hotel based on good experience we had years ago, but it was sold and the new management hasn’t been able to keep it up.
Note. Employees were really kind.
I would never stay here again. Wifi horrible and there was no free breakfast as advertised. In fact there was no restaurant, bar or anything else. The pictures make it look nice but the place should be bulldozed. Stay away.
Tim
Stayed 2 nights in Mar 2020
Response from Management on May 2, 2020
We are sorry to hear that you did not enjoy your stay. Your stay included free breakfast, and we personally informed you of the time and location of breakfast. We also provided you with the free wifi password.
The beautiful view is undeniable and being in that pool is wonderful. The room was clean and had AC. The staff I met were great and really friendly, although sparse. The important parts were just fine, and as advertised. I was disappointed with how run down the rest of the hotel was. It was obvious there was once a restaurant and bar. There's a sign saying the place is for sale for redevelopment. Small problems everywhere and it seems they're not looking to fix them. A couple examples: Hot water runs down the shower wall from the tap constantly. There are gaps around the doors letting the heat in so the AC has to work hard to keep up. These things are easily solved and would save the hotel money, but don't affect the guests much.
Verified traveler
Stayed 3 nights in Mar 2020
Response from Management on May 2, 2020
Thank you so much for staying with us and taking the time to leave your comments. We appreciate your feedback on the small improvements to the room. We are glad that you enjoyed your stay and loved our unbeatable view!
We really liked everything about the hotel, except for the construction of the marina noise going on right now.
Ingrid
Stayed 5 nights in Feb 2020
Response from Management on May 2, 2020
Thank you so much for staying with us! We are so glad to hear that you enjoyed your stay. We cannot control when there is construction on different properties, but we always do our maintenance work at strategic times to be courteous to our guests.
8/10 Good
Verified traveler
Traveled with partner
Mar 1, 2020
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed the helpful staff, the location and the price. The rooms were very clean with fresh towels supplied daily. It is a shame that they show a full Monkey bar in operation, where it has been closed for a few years. The restaurant is breakfast only. We loved the breakfast and Oliver who served us each morning. Amy was very helpful and we told her we will be back. Thank you for everything.
Verified traveler
Stayed 7 nights in Feb 2020
Response from Management on May 2, 2020
Thank you so much for taking the time to share your thoughts here. We are thrilled to hear that you enjoyed your stay and found our staff helpful. We hope to see you again soon!
It was terrible. We left a day early. Photos are 15 or 20 years old. There is no restaurant. First room they gave us was filthy. Linens old. Price was a total rip off. You need to check out the properties before you list.
Overpriced for a very basic room with no toiletries, chair nor even a table. Hard beds. Bathroom was recently redone and was good. Property was very very run down. The word ’resort’ needs to be removed from this hotel name.
Nasty hotel, a/c didn't work, no wifi, building is old , with no maintenance at all and stinks, they should shut down this hotel and you will remove from hotels.com
cynthia
Stayed 1 night in Aug 2019
2/10 Terrible
Verified traveler
May 2, 2019
Verified traveler
Stayed 1 night in Apr 2019
6/10 Okay
Verified traveler
Traveled with group
Mar 23, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
The girl in the reception was really nice.
Private beach was cool
Verified traveler
Stayed 2 nights in Mar 2019
Response from Management on Mar 23, 2019
We are happy to hear that you enjoyed the private beach and our friendly staff!
This is the worst hotel I have ever stayed at! The restaurant was not open the rooms where old and the beds very uncomfortable there was only a half roll of toilet paper in the bathroom and no other rolls around. The hotel is very, very, very run down. Not at all as the pictures describe on the website. I felt ripped off having paid $160 for this room it was more like a $20 room. I would not recommend anyone to book this room.
marsha
Stayed 1 night in Jan 2019
Response from Flamingo Marina Resort on Feb 22, 2019
We are sorry to hear that you did not enjoy your stay. We wish you the best of luck in your future travels as we have never heard of a $20 room that includes a beautiful waterview, easy access via paved steps to a secluded beach, multiple large pools, kayak equipment, use of tennis courts and equipment, and gated secure parking--especially in an exclusive area like Playa Flamingo
The Hotel is in a great location but you have to walk up a little hill to get there if your walking. EVERYONE needs a lil walk on vacation. The hotel has its own beach and its BEAUTIFUL. Just a few minutes walk from your room. The hotel was very quite when I stayed there. Its slow season. The pool and Jacuzzi was super clean. In fact the whole place was super clean. The view from my room was breath taking. ALL the staff was Great. The manager Romero took time out to help out with my cell phone issues and got me a good rate on a cab. The maids accommodated my time to come and clean. Didn't want early morning cleaning. The bed mattress could be more comfortable but life's unfair and not perfect so get over the lil stuff. I had a great time and will be back.