Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Balcony view of monkeys

Posted Mar 25, 2015
We had a nice balcony view and got to see monkeys in the trees. The pool was big but get there early if you want a chair! Bartenders were quick and food was mediocre.
4 out of 5
Recommended
for Everyone
by A verified traveler

Riu

Posted Mar 19, 2015
There is a great private beach to the right of the hotel with amazing snorkeling around the lava rocks off of it that serve as a reef for many colorful fish (including big beautiful puffer fish). I would recommend going in the wetter season as the surrounding areas were really dry and brown in March when we went but overall it was an amazing trip.
3 out of 5
by A verified traveler

The room smell bed pillow hard no service

Posted Mar 17, 2015
It was not what I ask for view to dry mountain no good service food not all that good personal was not friendly Expedia recommended this hotel and I was disappointed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Tx

Great Place!

Posted Mar 15, 2015
Riu Guanacaste is a nice hotel for the cost. It was very clean, friendly and accommodating staff and great food. I had trouble getting and keeping an Internet connection, even with buying their internet package, but otherwise it was great and I would stay there again!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Pittsburgh, PA

Another Memorable Stay in Paradise

Posted Mar 15, 2015
Approximately two weeks ago, my wife and I once again chose to stay at the Riu Guanacaste Resort ( for a one week stay ) . In February 2014, we had stumbled on this lovely, clean resort and decided once again to visit. It may sound like a broken record but we were extremely pleased with the pleasant hotel staff, the overwhelming clean atmosphere of the resort ( someone ALWAYS seems to be cleaning, mopping, etc. ) and the kindness of the Costa Rican people in general. The buffet food area was varied and delicious. Although I will confess my wife and I are NOT picky eaters. One note though, for those ordering steak or beef products in this region, please be aware that their cattle are not fed in the same manner as the states side beef cow and therefore, the meat will be more tough and less " sweet / juicy ". The tours to Coco Beach and to Arenal were outstanding. For those enjoying challenging zip-lining tours, we really had a wonderful time with the CAT tours which went to Arenal and Jose was our EXCELLENT tour guide. Of note, this Arenal tour is 3 1/2 hrs. down ( stop for lunch ) and 3 1/2 hrs. back ( stop at hot springs and dinner ) . Overall, the nightly entertainment is a bit amateurish ( but amusing) but ( to us ), the VERY clean , organized resort + wide variety of tasty foods + prompt service and really, really, wonderful staff, plus the beautiful people of Costa Rica made our visit to this region like being in paradise once again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Qatar

Huge hotel.

Posted Mar 13, 2015
Pros: Facilities are properly kept, service in all bars, restaurants and all areas was excellent. Beds are amazing and air conditioning was really cooling.
Cons: Pool area should be monitored kept cleaner, plastic glasses and straws are everywhere, including inside the swimming pool during the evening hours!!!
Location: By the beach, just 45 minutes away from Liberia.
Food could be improved, Asian restaurant was a complete disappointment!!! The best meal we had was a BBQ by the pool. It is not a family hotel, but a Spring Break style hotel!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Boston, MI.

Great everything

Posted Mar 13, 2015
Pros: Grounds and customer service
Cons: My building only had one elevator to service a large section with many people.
Location: A little out of the way. Mostly stayed at the resort and went to the flea market.
We stayed t the Riu Guanacaste March 4 thru March 11. It was HOT!!! Grounds were beautiful and well maintained. Excellent customer service especially at the front desk. My luggage was lost by the airlines and the front desk people made an extra effort to work with them to retrieve my luggage. Food was good you could always find something in the buffet. Did not try any of the specialty restaurants. No pool service. Overall I would go back, but not in March.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nekoosa, WI

Nice hotel with a very nice staff.

Posted Mar 11, 2015
Pros: The food was very good with a great variety.
Cons: The beach area could have been much nicer as it was very steep and wasn't easy to enjoy on a lounge chair. Most of the visitors stayed at the pool.
Location: Since we went in March, the view of the mountains wasn't very nice because it was dry. The benefit of this was the monkeys were very near to view.
Our family really liked the hotel. The staff, especially those who entertained the pool area were extremely nice and made their games very fun.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana, USA

Beautiful hotel, nice beach, beautiful view.

Posted Mar 11, 2015
Pros: Beautiful grounds and also there were monkeys in the trees along the property. The view was beautiful. The pool was very nice and the food was good.
Cons: We did not have servers at the pool come around very often for drinks..usually had to go get them yourself. No servers at the beach.
Location: Location had a beautiful beach view. I believe there were many excursions nearby.
We had a very relaxing stay. The pool had something for everyone, young or old, shade and sun, fun drinks at the pool bar (also a swimup bar), and a daily cookout at the pool so you didn't have to leave and get dressed for the buffet. I loved the way there were trees along the beach and it was such a beautiful view with mountains across the water in the distance. There were peddlers on the beach, but if you said "no" they did not bother you anymore, but I actually bought hats and beautiful vases at VERY reasonable prices. It was nice that the kayaks were free and I believe snorkling equipment and paddle boards. You could buy water excursions at the beach and we enjoyed a catamaran snorkling excursion. There were also excursion companies every day in the hotel lobby where you could book all kinds of things to do. We went on a full day excursion to a volcano where we hiked and watched for wildlife, ziplined (so beautiful and fun), had a wonderful lunch and a vocanic mud bath. The food at the hotel was very good. It was a little hard to get into the two or three restaurants that you had to reserve..only two dining times 6:15 or 8:15. There was entertainment every night. Just overall, felt like living in paradise.
3 out of 5
by A verified travelerfrom Boston, MA

Spring Break Shenanigans

Posted Mar 8, 2015
Pros: Majority of the staff is very nice and there is a good array of food options.
Cons: If they no longer hired photographers from a private company to ask guests to constantly pose for photos and leave us alone.
Location: Rocky beach, not good if you want to actually enjoy the beach and not a pool. A cab ride away from any other activities off of the resort.
Don't come here unless you want to be surrounded by loud drunkards throughout your stay. The hotel staff doesn't leave you alone to relax at the pool or the beach, and you can't get a good nights sleep because people are up screaming in the halls partying all hours of the night and early morning. I had been to this hotel three years ago and it was good for relaxing but has turned into a party zone with sloppy "adults" making it anything but peaceful.