Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
79% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Bismarck, ND

Right on the beach!

Posted Jan 15, 2015
Pros: Proximity to the water
Location: It's very peaceful, but the resort did have activities like salsa dancing lessons poolside. There are monkey tours and the snorkeling was great.
Our villa was right on the beach, with an excellent view of the sunset. We felt very safe there and the staff where great! The complimentary breakfast was fantastic, not like the continental in the US. All the food we had was great. We took a kayak and snorkel tour with Samara Aventure Company that took us to the Island we could see from our room. This resort seems to be the only one on the water in Samara. It is a short drive in to town. Great spot!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom philadelphia PA

Good spot in paradise

Posted Jan 8, 2015
Not the best hotel in the world but it has a prime location in Samara beach and the accommodation is comfortable we had a really nice stay. Stayed in a beachfront 1BR apartment. Things worked OK. Pool was fun and activities reasonably well organized. Nice to be able to cook in room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Schönes überteuertes Strandhotel

Posted Jan 6, 2015
Sobald die größeren Gruppen abgereist sind, ist die Speisenauswahl im Restaurant arg eingeschränkt. Mit größeren Reisegruppen gibt's ein umgangreiches Bufffet. Für 180EUR/Zimmer/Nacht viel zu teuer, zuwenig Zimmerausstattung und zuwenig Dienstleistung. Sonst alles OK.
3 out of 5
Recommended
for Families
by A verified travelerfrom Costa Rica

Posted Dec 3, 2014
Pros: The villas are very nice, old but nice. The green areas are well care as well as the pool. The place looks clean and the food is quite nice also.
Cons: Change Hotel Administration
Location: Playa Carrillo is a near by beach that it´s worth to visit, If you like Italian food I strongly recommend El Tucan Restaurant located in Carrillo town
The hotel is conveniently located in front of one of the best beaches in Guanacaste ideal for families with toddlers and young children or seniors who don´t want to go around steep places due the fact the hotel area is totally flat. The issue I have is with the policy of staff management that the hotel administration has. I´ve been a regular visitor of this hotel during the last decade and saddly the place seems to be receding in the quality of the staff and the ammenities that they offer. The pool bar was close due to the lack of bartender, and for the check out day, my wife and myself had to carry our laugage from the villa to the parcking lot for a distance of nearly 500 mts, and as we have 3 toddlers this task was very unpleasant. The explanation they gave us was that one of the guards didn´t show up that day for no reason, so they have to put the bellboy to do the missing guy´s work.
2 out of 5
by A verified travelerfrom costa rica

Poor room conditions

Posted Sep 26, 2014
Bathrooms with old and broken tiles, no tv in the bedrooms, old kitchen appliances.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Sep 17, 2014 on Hotels.com
We arrived to a pool that was not clean and a swim up bar that was not open and needed significant repairs. We (and other guests) called Hotels.com or other booking services to complain. The hotel responded, but it was very disappointing to plan on pool and bar time and not have that option. There was not enough staff working to attend to the guests. Clearly the hotel is being renovated. While the food on the menu was fair, the dining room was beautiful. Breakfast was much better than other meals. Great location on the beach
2 out of 5
by A verified traveler

No good service

Posted Aug 18, 2014
Pros: Location, front beach
Cons: Service in general
Room with TV but cable, restaurante services it's slow and many times they simple forgot this,
3 out of 5
by A verified traveler

Nice place, not good service

Posted Jul 28, 2014
Staff service was deficient, and the room had no TV signal form the full weekend.
3 out of 5
Recommended
for Everyone
by Karenfrom Florida

This resort is located close to town and on beach

Posted Jun 3, 2014
Pros: The breakfast was good -- lots of fresh fruit, omelettes made to order, sausages, plantains, etc., the location and the proximity to town.
Cons: Just some room renovations -- kitchen, bathrooms and pillows for sofas. Also, provide kitchen basics such as dish soap, wash cloth and towels.
Location: Great location for beach access and close to town -- very quiet! A tour company is located within the resort that offers many great local tours!
This resort is located in a quiet area with a lot of land and directly on the beach. The reception area, restaurant, and pool area are all very nice and modern. The pool is very large with a lot of chairs for lounging and relaxing. The villas were probably very nice at one point, but are in dire need of some TLC and updating. We stayed in a 2 bedroom villa with another couple. Our kitchen and bathrooms were in need of some renovating. The beds, however, were nice and clean.
2 out of 5
Recommended
for Families
by Janne Myrvangfrom På stranden

Flott beliggenhet, men slett service

Posted Apr 26, 2014 on Hotels.com
Beliggenheten med stranden rett ved er perfekt, litt få solsenger på stranden. Håndklær er mangelvare, de måtte vaskes før vi fikk rene tilbake etter mange timer. Ett rom var uten håndklær ett døgn før vi fikk etter mange klager. Kjøkkenet var nærmest uten kjøkkenutstyr som glass, kopper, bestikk og tallerkner. Restauranten hadde arbeidskraft totalt uten erfaring, å få hovedrett servert før forrett og at noen ved bordet fikk mat lenge før resten var rutine tydeligvis. Vi opplevde også at to av oss ikke hadde fått vår middagsbestilling registrert, vi fikk også servert mat vi ikke hadde bestilt. Vi kommer gjerne tilbake til flotte Samara, men aldri til dette hotellet.