Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
2.7 Room cleanliness
2.7 Service & staff
2.7 Room comfort
2.7 Hotel condition
They paid and stayed.
for Familiesby Nichole P
DissapointingPosted Aug 2, 2012 on Hotels.com
Where to start...the hotel was nothing of what was advertised. We were aware and OK that the hotel was not on the beach. No baby cribs were available, the restaurant and bar were closed and empty, the pool was disgusting, there were no services and the hotel 'staff' was non-existent and the rooms reeked of mildew. The phone number to the hotel listed on hotels.com does not work and you cannot get a hold of the hotel (red flag 1). The hotel is managed by a third party company and is more of a condo complex available to rent rather than a hotel and should not be listed on hotels.com. Further-- this is not even the name of the hotel- there are two buildings and they are each named something different (sorry I don't remember the names but know they weren't La Paloma). Luckily- we were able to find another hotel, get our money back and move on. Lesson learned--if you can't find a lot of information on a hotel or reviews---run and run fast! If you want a secluded, non-hotel style vacation with fabulous views (only plus)- go for it.
Recommendedby A verified traveler
Great spot, but ask for directions beforehandPosted Feb 14, 2012 on Hotels.com
The place was just as it appears on the website, rooms fully equipped, close to a beautiful white sand beach, and amazing views!!! I don´t give it a 5 because we had a hard time finding the place (directions were not that easy). Fortunately one of the administrators received my call and was kind enough to come and pick us up at Matapalo. Nevertheless the place is excellent and I certainly recommend it! We will definitely come back!
by Maria M from Dallas, TX, USA
Find a place with good reviews.Posted Jan 26, 2012
Pros: NONE. (The ownwers were nice people
Location: Middle of NO WHERE. Nothing to do.
This condo is in the middle of no where, on a terrible lastre road, about 25:00 minutes from civilisation, I will not recomend this place at all. But that if you are looking for a place to hide from the world, it will be fine. but if not, looking to go to the beach an have a good time, have a good dinner and a drink and enjoy your self with friends, this is not the place. Expidia does not advertice it correctly at all. Does not have a restauran, beach, or anithing. On the other hand the owners were nice enough to let us cancell the reservations and fine a better place.