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Occidental Grand Papagayo All Inclusive

Playa Buena Golfo De Papagayo Papagayo, Costa Rica

Costa Rica beachfront resort surrounded by rainforest

Exquisite scenery
This beachfront resort on Costa Rica's Pacific Coast is surrounded by a tropical forest with wild parrots and monkeys, 8 km (5 mi) from Playas del Coco village, and 12 km (7 mi) from the Congo Trail Canopy Tour. Show more
All-Inclusive resort
Food and beverages at all restaurants and bars; use of the adult and children's pool; kayaking and snorkeling; dance classes, and nightly live entertainment are included in Occidental Grand Papagayo's room rate.
Private balconies
Guestrooms at Occidental Grand Papagayo have balconies or terraces facing the pool or gardens, or with partial bay views. All rooms include natural wood furnishings, satellite TV, and compact refrigerators. Hide

GUEST REVIEWS

3.4out of 5

Expedia Guest Rating

68%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/27/2013. The check-out date cannot be after 06/27/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Deluxe - All-Inclusive
One king bed or two queen beds. Private balcony or terrace with view of pool or gardens. Natural wood furnishings and tile floors. Satellite TV. Telephone. Compact refrigerator, coffeemaker. Bathroom with shower/tub combination, hair dryer. In-room safe. Air conditioning.
Deluxe Ocean View - All-Inclusive
One king bed or two queen beds. Private balcony or terrace with partial view of Culebra Bay . Natural wood furnishings and tile floors. Satellite TV. Telephone. Compact refrigerator, coffeemaker. Bathroom with shower/tub combination, hair dryer. In-room safe. Air conditioning.
Grand Concierge Deluxe - All-Inclusive
One king bed or two queen beds. Private balcony or terrace with partial view of Culebra Bay. Natural wood furnishings and tile floors. Satellite TV. Telephone. Compact refrigerator, coffeemaker. Bathroom with shower/tub combination, hair dryer. In-room safe. Air conditioning. Access to concierge services/amenities: Concierge service, Internet stations, fruit basket, bottle of wine, turndown service, discounted spa treatments, and bathrobes.
Grand Romance Deluxe - All-Inclusive
One king bed or two queen beds. Private balcony or terrace with partial view of Culebra Bay. Natural wood furnishings and tile floors. Satellite TV. Telephone. Compact refrigerator, coffeemaker. Bathroom with shower/tub combination, hair dryer. In-room safe. Air conditioning. Access to the following services/amenities: Bottle of champagne, chocolate-covered strawberries, first-morning breakfast in bed, romantic dinner, turndown service, discounted spa treatments, couples massage, welcome gift, and bathrobes.
Royal Club Jr. Suite - All-Inclusive
One king bed or one queen bed. Private balcony or terrace with partial view of Culebra Bay. Natural wood furnishings and tile floors. Satellite TV. Telephone. Compact refrigerator and coffeemaker. In-room safe. Bathroom with shower/tub combination and hair dryer. Air conditioning.
Royal Club Luxury - All-Inclusive
One king bed or one queen bed. Private balcony or terrace with partial view of Culebra Bay. Natural wood furnishings and tile floors. Satellite TV. Telephone. Compact refrigerator and coffeemaker. In-room safe. Bathroom with shower/tub combination and hair dryer. Air conditioning.
Deluxe Single - All Inclusive
1 single bed. Private balcony or terrace with partial view of Culebra Bay. Natural wood furnishings and tile floors. Satellite TV. Telephone. Compact refrigerator and coffeemaker. In-room safe. Bathroom with shower/tub combination and hair dryer. Air conditioning.
Super Saver - All Inclusive
1 king bed or 2 double beds. Access via exterior corridors. Balcony. Patio. Desk. In-room safe. Television - Satellite service. Cable/satellite TV. Television. Clock radio. Refrigerator. Coffee/tea maker. Shower/tub combination. Handheld shower. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • A resort fee is included in the total price displayed
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 3 PM
  • Check-out time is Noon

All-Inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive activities and equipment

Water sports

  • Non-motorized water sports program
  • Kayaking
  • Snorkeling
  • Use of activities pool and children's pool/spa tub/beach and pool chaise lounges/towel service

    Not included: Scuba-diving courses and deep-sea fishing trips

    Land sports

  • Tennis
  • Aerobics
  • Volleyball
  • Use of fitness center/sauna/steam room

    Classes/instruction

  • Dance classes twice a week, salsa and merengue
  • Scuba clinics in the pool

    All-Inclusive food and beverages All meals and snacks Unlimited nonalcoholic and alcoholic domestic and international beverages Wine served with dinner Welcome cocktail upon arrival Taxes and gratuities

    Not included: Wine by the bottle

    Scroll down to the Dining section for restaurant/menu details.

    All-Inclusive entertainment/nightlife Manager's weekly cocktail party Nightly entertainment with local talent and Fun Club shows Daily activities by the pool and beach Costa Rican theme day

    Not included Airport transfers Wine by the bottle Spa and beauty products, treatments, and services Optional or outside tours and excursions Scuba-diving courses and deep-sea-fishing trips Motorized water sports Incidental purchases Telephone, fax, and Internet access charges Business services Meeting-room rental Laundry and dry cleaning Babysitting services Medical services

    Airport taxes may or may not be included.

  • Accessibility Options

    To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

    • Accessible path of travel
    • Accessible bathroom
    • Roll-in shower
    • Handicapped parking
    • In-room accessibility

    Property Amenities

    The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

    The Occidental Grand Papagayo, a beachfront hotel set amid a tropical forest, is eight km (five mi) from Playas del Coco village and 12 km (seven mi) from the Congo Trail Canopy Tour.

    This Costa Rica resort features two outdoor freeform swimming pools (one reserved for children); a fitness center; a day spa; a sauna; water sports including snorkeling, scuba clinic, kayaking, and fishing; nightly entertainment; and a daily activities program. Dining and refreshment options include buffet, Italian, and Japanese restaurants; a snack bar; and a sports bar/disco.

    • 24-hour front desk
    • Total number of rooms - 169
    • Number of floors - 4
    • Audio-visual equipment
    • Ballroom(s)
    • Banquet facilities
    • Bar/lounge
    • Valet parking
    • Tennis on site
    • Barbecue grill(s)
    • Beauty services
    • Business center
    • Business services
    • Coffee in lobby
    • Multiple large conference rooms
    • Currency exchange
    • Doorman/doorwoman
    • Event catering
    • Fitness facilities
    • Full-service health spa
    • Gift shops or newsstand
    • Hair salon
    • Health club
    • Massage - spa treatment room(s)
    • Medical assistance available
    • Multiple small meeting rooms
    • Multilingual staff
    • Parking (free)
    • Pool table
    • Poolside bar
    • Porter/bellhop
    • Restaurant(s) in hotel
    • Safe-deposit box at front desk
    • Sauna
    • Secretarial services
    • Security guard
    • Shoe shine
    • Shopping on site
    • Spa services on site
    • Spa tub
    • Steam room
    • Supervised child care/activities
    • Swimming pool - children's
    • Swimming pool - outdoor
    • Tour assistance
    • Wedding services
    Occidental Grand Papagayo All Inclusive, Papagayo,  Costa Rica, Property Amenities Pool

    Rooms

    The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

    All 169 air-conditioned guestrooms at Occidental Grand Papagayo All Inclusive have private balconies or terraces (some with pool or ocean views), tile floors, and natural wood furnishings.

    Amenities include satellite TV, telephones, and in-room safes. Rooms also offer compact refrigerators and coffeemakers.

    Occidental Grand Papagayo All Inclusive, Papagayo,  Costa Rica, Rooms Guest Room

    Room Amenities

    • Patio
    • Balcony
    • Air conditioning
    • Access via exterior corridors
    • Blackout drapes/curtains
    • Climate control
    • Refrigerator
    • Coffee/tea maker
    • Wake-up calls
    • Complimentary toiletries
    • Hair dryer
    • Shower/tub combination
    • Extra towels/bedding in room
    • Handheld showerhead
    • In-room childcare (surcharge)
    • Electronic/magnetic keys
    • Clock radio
    • Desk
    • Iron/ironing board
    • In-room safe
    • Daily housekeeping
    • Satellite television service
    • Rollaway beds available
    • Cribs (infant beds) available

    Dining

    The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

    Le Buffet - Regional and international dishes are served at this buffet-style restaurant. Open daily for breakfast, lunch, and dinner.

    D'Oriental - Traditional Japanese restaurant that includes teppanyaki and tatami rooms. Open for dinner only. Dress code applies. Reservations required.

    The Italian - Italian cuisine in an elegant setting. Open for dinner only. Dress code applies. Reservations required.

    El Rancho Snack Bar - Snacks and light fare during lunch and afternoon hours.

    El Mirador Bar - Cocktails are accompanied by contemporary music in this lobby bar.

    Arena Sports Bar - Lively sports bar and disco. Open late.

    Occidental Grand Papagayo All Inclusive, Papagayo,  Costa Rica, Dining Restaurant

    Recreation

    The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

    Guests can practice their backhand on one hard-surface, lighted tennis court; swim in two freeform swimming pools, one reserved for children; and kayak, snorkel, fish, and play volleyball. The resort also offers a fitness center, sauna, and day spa.

    The resort can organize excursions to Palo Verde, Arenal Volcano, rainforests, and national parks, as well as scuba diving, deep-sea fishing, and other boat excursions.

    Nearby Playas del Coco (8 km/5 mi) is a very popular area for sport fishing and scuba diving, and is also known as the gateway for surfers to reach places like Ollie's Point and Witches Rock, where the waves are superb.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.

    • Golf - driving range nearby
    • Aerobics on site
    • Bird watching on site
    • Boat launch on site
    • Fishing on site
    • Scuba diving on site
    • Snorkeling on site
    • Swimming on site
    • Volleyball on site
    • Yoga classes/instruction on site

    Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Occidental Grand Papagayo All Inclusive

    3.4
    out of 5
    avg. guest rating
    Hotel service:
    3.6
    Hotel condition:
    3.1
    Room cleanliness:
    3.5
    Room comfort:
    3.6
    Location:
    3.8
    Neighborhood:
    3.8
    68%

    of guests recommend

    out of 22 reviews

    Write a review of this hotel

    You may be required to sign in to verify your stay.

    Phillip G from Detroit MI
    4.0
    out of 5
    Recommends this hotel
    Posted Nov 28 2011

    “Costa Rica is Beautiful no matter where you stay!”

    Great small resort! Service is fabulous! Food is better than a lot of resorts ive been to. Resort has a lot of hills and walking but our room was in building 17 which is as far from the lobby as you can get. Kept us from getting too fat on the trip. A few buildings show signs of the resorts 30 year age but they are making great strides to fix the place up. Avoid the invitation to view their vacation club! Very pushy salespeople who insist you sign NOW. If your looking for natural beauty and a relaxing, quiet resort this is your place, If you need a magnificent room with white sand beaches and crystal clear water then keep looking.

    Area recommendations
    Coco beach has great shopping and food as well as a small casino. Nicaragua is only an hour and a half away! Talk to Kat Tours for a trip to Nicaragua it will be well worth your time and money!!!!
    When to go
    November 14-20 is when we went. It did rain a few times but they all said that the weather was way off the normal. id say December through April would be a safe bet. Bring an umbrella if you can though. It is a rainforest after all...
    Events and shows
    We did the sunset cruise with the company by the pool...Very fun! don't expect a romantic cruise but do expect to laugh and meet new friends. also wear clothes that you dont mind getting a bit wet. you do have to transfer from one boat to another and get on and off at the beach. We also did the Nicaragua trip through Kat Tours. Luis and Luis where are guides...Best excursion ever!!! does leave at 5:30am though...
    jessica m from CA
    3.0
    out of 5
    Recommends this hotel
    Posted Nov 22 2011

    “not the best, but good for the price”

    When we arrived our room was not ready so we were shown around and given some advice on where to go on our stay and offered to become "VIP" if we took the 90 min tour and lecture about their condos that were availible. Welcome drinks were pretty good. room took about an hour or more to be ready. When we first got to the room the A/C was not working and a maintenance man was radioed to come fix it. we left the room and when we came back it was fixed and nice and cold. we had upgraded to the romantic package and recieved champagne, fruit plate, breakfast in bed, and couples massage which was awesome. Both restaraunts were good, but the asian one was AMAZING! Buffet was ok, something different every night, and the snack bar was pretty good. Chicken tacos and pasta station was the best. drinks were GREAT! friendly staff and excellent bartenders...Edwin was by far the best. He had our refils ready before we were even done with the last ones. back in the room the tv remote wasn't working so they brought a new one and it was fine. by the 3rd day it was kinda later at night (9pm) and i went to take a shower and there was no hot water...called and was told that it was "kinda late". on the last day there was also no hot water and i called and someone was sent out and spent 20 min running the water and i was told 5 min for hot water...never happened and then i had to check out. if you want to do any activities i would reccommend the ATV/Canopy tour it was AWESOME!!! volcano tour is long

    Area recommendations
    guanacaste/close
    What to pack
    swimming suit, long pants or dress for the "nice" restaraunts, umbrella or a light sweater with hood for the rain, flip flops of course, hiking shoes if you plan on doing activities, sunblock, BUG REPELLENT!!!!
    Dining
    Oriental was AMAZING!!!! Italian was good. Snack bar pretty good for when by the pool.
    Family-friendly activities
    ATV/Canopy tour was awesome!!!! Arenal Volcano tour was very very long, but interesting (14 hrs). ALL DAY.
    Tim W from Dallas,TX
    3.0
    out of 5
    Does not recommend this hotel
    Posted Nov 16 2011

    “Costa Rica”

    I felt the hotel was very dated. Really needs a facelift. Rooms need to be gutted and redone. The staff is friendly but cannot reccomend staying there.

    Area recommendations
    The Congo Trail Zipline Trail was lots of fun
    Luigy G from Mission Texas
    4.0
    out of 5
    Recommends this hotel
    Posted Oct 11 2011

    “Hotel Best beach veiew not Good Food”

    Hotel People real nice persons they will do all they can to serve you Hotel location is good if you want to be away of the city but there is anything close to hotel nerest town is about 20 minutes and Taxis are Expensive make sure you have cash becasue there is no ATM at the hotel. Hotel food is not Good they serve prety mush same food avery day in diffrent presentiations, food sasoning is not good. Hotel had exelent view and actual beach the best I saw in Costa Rica

    Area recommendations
    El Coco town good food and diffrent thinks to do Take a tour to Nicaragua since is close of this country Also there is a tour that calls Super Combo that include Canopy, Horse ride and Thermal Waters
    A Traveler from Indianapolis, IN
    2.0
    out of 5
    Does not recommend this hotel
    Posted Jun 13 2011

    “Know before you go”

    There is good and bad at the Occidental Grand Papagayo. Good - Condition of resort grounds is excellent Food is at least average; Italian-themed restaurant is pretty good Service level is good overall (front desk is exception) Nice beach Good location - close to airport and base for excursions. Bad - The rooms. If all you want from your room is a place to sleep (in less than ideal comfort), you might be ok. Shower was "painted" with something that looked like automotive undercoating. No shower curtain. Limited towels to mop up water. No amenities - shampoo, conditioner, etc. Beach / pool loungers are cheap and worn. Expedia generously lists as 3.5 stars. If you see anything listing a higher rating, don't believe. Do your homework on this property. And if you go, set reasonable expectations.

    Suzanne W from Minnesota
    1.0
    out of 5
    Does not recommend this hotel
    Posted Apr 19 2011

    “Avoid this hotel!”

    The staff was unfriendly and unhelpful. Begged for water bottles for three days as our refrigerator was never stocked until the fourth day. No PADI dive facility was onsite despite ads that it was. Poolside beds were always saved by 7 am, even though the people often wouldn't show up until hours later. There was always a wait to be seated to eat. One night we couldn't eat until almost closing as there was a wedding at the hotel and the staff never made plans to accommodate non wedding guests. We had a hard time getting towels in the bathroom and we were only ever given one wash cloth. Calls to stock the fridge, fix the air conditioner, get towels or whatever were answered but ignored. After multiple calls, we had to demand attention in person @ the front desk. NEVER AGAIN!

    Area recommendations
    Stay at the Hilton or the Four Seasons, but do NOT stay here!
    A Traveler from Lawrence, KS
    4.0
    out of 5
    Does not recommend this hotel
    Posted Dec 8 2010

    “Nice small resort, cheep rooms are crap.”

    The room we were placed in upon check-in was crap. Their was a questionable lock on the patio door, terrible sheets and a worn out blanket on the bed, and seriously the hardest bed I have ever slept on. The next day the resort upgraded us into a nicer room and we no longer had any complaints. We talked to other couples at the resort who experienced the same thing. Crap room on check-in, complain, and get a better room. The room we were initially placed in was embarrassing.

    Area recommendations
    Liberia was nice. The locals really did about anything to make your stay better. Great people.
    Must see
    Rent Jet Skies. We saw a shark and sea turtle right under us. Incredible.
    Alison B from Virginia Beach, VA
    3.0
    out of 5
    Recommends this hotel
    Posted Aug 25 2010

    “Just OK”

    Food is good, staff is friendly and helpful, but the overall condition on the resort could have been better. I don't think we would go back there, but we aren't telling our friends to stay away either...just to lower their expectations. It really was just ok.

    A Traveler from Atlanta
    4.0
    out of 5
    Recommends this hotel
    Posted Jul 1 2010

    “Excellent service”

    Personnel was great, service excellent. Bathroom was clogged with water draining slowly. Otherwise, we had a great time

    Area recommendations
    Guanacaste
    A Traveler from Boston, MA
    3.0
    out of 5
    Recommends this hotel
    Posted Apr 14 2010

    “Do your homework, it's not for everyone”

    If you're just going here for the resort, food, pool, beach, RETHINK your trip. Spend less and do that at a more luxury resort somewhere else. If you go here, it's because you want to see and enjoy Costa Rica. This resort is fine, but it's not luxury.

    Occidental Grand Papagayo All Inclusive

    Playa Buena Golfo De Papagayo Papagayo, Costa Rica

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    Nearby Points of Interest

    • Hermosa Bay Beach - 1.4 km / 0.9 mi
    • Panama Beach - 2.3 km / 1.4 mi
    • Coco Beach - 4.7 km / 2.9 mi
    • Ocotal Beach - 7.3 km / 4.5 mi

    Location Highlights

    • On beach

    The preferred airport for Occidental Grand Papagayo All Inclusive is Liberia (LIR-Daniel Oduber Intl.) - 14.4 km / 9 mi.

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • Liberia, Costa Rica (LIR-Daniel Oduber Intl.)

    Area:

    Papagayo, Costa Rica: Papagayo is a largely untouched area on the northern Pacific coast of Costa Rica. The isolated location has historically drawn quiet crowds of bird watchers and nature enthusiasts, but in recent years Papagayo has become a popular spot for new resorts. With both tropical forests and palm-tree lined beaches, visitors have an array of outdoor activities to enjoy including swimming and hiking.

    Occidental Grand Papagayo All Inclusive

    Playa Buena Golfo De Papagayo Papagayo, Costa Rica

    Most recent booking for this hotel: less than 1 day ago.
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