Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

Awesome experience!

Posted Jul 21, 2014
The resort experience was beyond my expectation. The facilities and ground are beautiful. The a la carte restaurants are delicious. The disco needs better club lighting though.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

I would go again

Posted Jul 17, 2014
Pros: We liked the wildlife experience with the iguanas and monkeys right outside our room. The staff was very courteous. We loved our meals.Music at pool!
Cons: The shuttle service should be more consistent.
Location: We did a hiking tour of Rincon de La Vieja. We loved it! Flamingo beach is about 10 minutes which is really nice.
We had a great time! We loved the pool and that it was not too crowded; however, hard to find lounge chairs that were not already taken. The beach is nice, but we live in Cali very close to the beach. The concierge booked a different restaurant each night so we tried them all. We loved the Italian place the most. It was my son's birthday-the staff came out and sang with a cake and candle. The food was great. If there was something my 2 sons didn't like, they could always order pasta from the children's menu-which is the same at each restaurant. Ordering room service was great-especially when my teenage son wanted a cheeseburger at midnight. The breakfast from the menu to dine in is great as well. We did not like the buffet. Tasted like a cheap cafeteria. We ordered drinks from the buffet twice and never got them. Better to just go directly to the bar-even for soda or juice. We played ping pong and went to the tennis courts to play tennis. Nice that there's cold water at the courts. The shuttle was disappointing. Sometimes it was a 5 minute wait, sometimes 20 minutes. We scheduled a pickup to check out as we were leaving for the airport and the driver was 15 minutes late. The housekeeping varied. The first couple days we left the room early and stayed gone until late afternoon only to return to an uncleaned room. By day 3, we called to have it cleaned when we left. One day they did not clean the shower after we had all been to the beach, so that left the tub dirty.
2 out of 5
by A verified traveler from wa

Too pricey for nothing

Posted Jul 16, 2014
Too crowded, over priced, and alcohol drinks taste like smoothie. Our room had mold, broken shower door handle.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great resort!

Posted Jul 13, 2014
Pros: Staff was GREAT
Cons: A/C units need to be upgraded and they should put real refrigerators in your rooms.
Location: We booked our adventures through Tomato Adventures - - he was GREAT!!! Went zip lining, white water rafting, to the volcano and rode ATV's.
Overall, our experience was excellent. The staff is great - - very accommodating and friendly. The food was very good at most of the restaurants, we didn't have any issues getting reservations (we were able to eat at all 6 a la cart restaurants). Loved the fact that everything is resort casual ... you didn't have to worry about getting dressed up for dinner (great when you have kids). The only 2 downsides (related to room comfort): (1) the 'mini bar' is just that - it's not a refrigerator as such, none of the drinks stay cold nor got cold (2) the A/C was set to go down to 65 degrees, but never got lower than 74 and we're not sure it was even that cold. Some nights the room was way too warm. We are lucky our villa was shaded by many trees.
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Amazing quality of food.. Great service

Posted Jul 8, 2014
It was our first time in Costa Roca.. A travel agency refered us this spectacular hotel.. Since theomebt we arrived we had a great service.. Everyone that we got in contact with was very nice, pleasant and helpful..very impressed with the quality of food and restaurants.. Excellent costumer service!! Can't wait to go back!!
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice Resort, ok food and drinks

Posted Jul 6, 2014
Above....I said "yes" to recommending this place to a friend but depends on the friend....The food was just O.K, I could usually find something I like by ordering multiple things (I am not a picky eater). I am a foodie and love good wine/cocktails. It was more the quality of the meats and not the way they were prepared that made the difference. Very fatty chicken and beef and a lot of breading on certain things and too much rice/very little "meat" inside sushi rolls. The wine was less than ok. The grounds, room and staff were excellent. Workout room was clean and nice--although TV's on workout equipment are not user friendly. The room is advertised as two QUEEEN beds. They were FULL size....so the 3 of us slept in separate beds (sleeper sofa for my son). --annoying! Would not visit here again for the price...but was still a fun vacation with friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Wonderful stay at the westin playa conchal

Posted Jul 5, 2014
Our party of 3, mom with 2 teenagers had a most enjoyable stay here at the westin. The facility is great, most of the restaurants were really nice but what made it special is the staff. They always greeted and talked with us. I hope we will return soon, thank you everyone we came across in cr!
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Posted Jun 29, 2014
Very large resort with lots to do! The pool is beautiful and the swim up bar is fun.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent resort

Posted Jun 20, 2014
Excellent resort. Beautiful beaches. Delicious dinners. Huge pool. Couldn't have asked for better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful experience!

Posted Jun 14, 2014
Wonderful experience. It was just beautiful. Staff was so friendly. Resort was very clean and made everything as easy as possible. Will be returning in the near future.