Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

de paso por celaya

Posted Dec 30, 2014
estancia agradable pero falta atención del personal
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom CIUDAD DE MEXICO

Hotel super recomendado muy agradable y cómodo

Posted Dec 28, 2014
Pros: Ubicación y servicio del personal, incluido el del restaurant.
Cons: Desde luego, limpieza de alfombra de pasillos y limpieza profunda de suelo de baño. Habría que poner tapetes antideslizantes en el área de regadera.
Location: Obra maravillosa de Tres Guerras, el centro histórico con sus monumentos, sus ferias...etc. Es maravillosa puerta al Bajío.
Hotel muy agradable, muy bien situado y con un servicio del personal excelente. El staff de recepción atiende todas las solicitudes y sugerencias en el tiempo mínimo necesarios y siempre con una sonrisa y actitud de servicio inigualables. Sería recomendable que se observasen y limpiasen o cambiasen las alfombras de pasillos, no corresponden al nivel de hotel ni al espléndido personal. Lo mismo corresponde a los suelos de los baños que se ven manchados por el uso y le necesidad de tapetes antiderrapantes en el área de regaderas
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Hemet, Ca

Best in town

Posted Sep 23, 2014
Hotel is located in a very and convenient place. Shower and carpet needed some cleaning. There wasn't enough towels provided. Beds were a little hard.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Puebla

Excelente hotel.

Posted Aug 14, 2014
Pros: Cuartos espaciosos y cómodos. Alberca. Servicio del personal.
Cons: Las almohadas.
El hotel tiene una excelente ubicación. Los cuartos son limpios y cómodos ademas de silenciosos de día como de noche. El personal estuvo muy amable. El proceso de check-in y check-out estuvo muy rápido. Disfrutamos en particular la alberca techada con agua mas o menos calentada.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 30, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by mayremfrom cuernavaca

Confortable

Posted Apr 28, 2014
Las instalaciones en general son cómodas. Me gusto la alberca techatechada
4 out of 5
Recommended
for Everyone
by Juanfrom Washington DC

Very Good Hotel for the Location

Posted Jan 8, 2014
Cons: The Jacuzzi which is located outdoors and was neither heated nor especially well-maintained.
Very good Hotel for Celaya, Guanajuato, Mexico.Very comfortable and if you chose to stay here make sure to make your reservation through Expedia given the discount that for me was at least 40+% less than the hotel's normal rates. The gymnasium is more than adequate if there are only 1-3 guests using it any time. The swimming pool is indoors and heated which is unusual for Mexico. Regrettably, the Jacuzzi is located outdoors and was neither heated nor especially well-maintained. This is only an option for the summer months.
4 out of 5
Recommended
for Couples
by Marcofrom San Luis Potosí

Excelente ubicación

Posted Dec 23, 2013 on Hotels.com
Muy bien en términos generales, el precio un poco alto para el hotel y mas porque no incluye los desayunos, pero bien en general, cómodo, limpio y excelente ubicación
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2013 on Hotels.com
5 out of 5
Recommended
by Patti GTfrom Los Angeles, CA

Best kept secret.

Posted Dec 3, 2013 on Hotels.com
Great experience from the minute you walk in. Bilingual staff are very friendly and competent. Clean room, comfy bed and walk in shower. No tub but they have a jacuzzi so bring your bathing suit. Casino across the street was a plus and markets/shopping within walking distance was great. Complete gym and pool available. Restaurant was medium priced but very good. Locals eat breakfast there in their buffet. I plan to stay there again.