Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from san diego
Staff needs training!Posted Oct 22, 2014
Spa is not something you want to waste your money on, looks like an afterthought and the staff has no idea what a massage or facial is all about. The hotel is pretty and has great potential, service is very poor simply because people are not trained.
for Everyoneby asfelix from Indianapolis
Nice hotelPosted Jun 24, 2014
Pros: Great room and comfortable bed.
Location: Nothing really within walking distance.
Nice room, comfortable bed. Most of the help speak english which is a plus. Food in restaurant was mediocre and a little pricey. Shuttle service was excellent. Spa service was ok. I had a pedicure, they do not have a spa chair for this this service. All in all the hotel is very nice. Not many places to eat near the hotel, what few there are close pretty early, so yku should think about eating in the downtown area.
for Personal Eventby Globetrotter115 from Mexico
Great HotelPosted Jun 17, 2014 on Hotels.com
This hotel left us very satisfied. It is one of the few hotels that are located barely outside of the city. It is a very clean and well maintained hotel. The service was great. The food was very good. The downside was staying outside of the city center, in a neighbourhood where there isn't much except for the hotel. Nevertheless, this hotel does have a pool, which many of the hotels in the center of town do not. Essentially, if your visiting San Miguel to get to know the town, I would opt for a Hotel in the center since it is walking distance to anywhere in town and San Miguel is a walking town. We chose this hotel because we had a wedding and opted for the highway location and pool instead of staying in town. The town truly is a 5 min $5 taxi ride away or you can take the shuttle that leaves every hour. Would definitely recommend it.
Recommendedby Jay from Texas
Nice quiet stayPosted Mar 19, 2014 on Hotels.com
Great Hotel,and if you want a little peace and quiet it is wonderful way to relax a bit. If you want the busy area, you can stay downtown.
Recommendedby C.H. from Los Angeles
Posted Feb 22, 2014 on Hotels.com
Beautiful hotel, clean and lovely. Friendly, helpful staff. The spa is great, serene and immaculate. The restaurant is truly outstanding. Location is away from the city center but the free shuttle service to and from town makes up for it.
for Familiesby A verified traveler
Good stayPosted Jan 7, 2014 on Hotels.com
The hotel is fine. It has a very nice architecture and the rooms are good size. The service is OK. Not friendly, but not bad. Rooms are COLD and they do not have A/C. The provided an electric external heater. So if you are a cold person, and are thinking to visit San Miguel during winter, take this into consideration. It is located outside San Miguel, beu they offer a shuttle every hour to downtown, so it is not bad at all. Sometimes is even convinient, because you park the car are the hotel, and you dont need to preocuppied to find a spot in the historical center.
for Everyoneby TripGoya
Great hotel outside the noise of downtown.Posted Aug 28, 2013
Pros: Clean and out of downtown noisy area.
Cons: Extend the hours of the pool, mainly when children like to swim early or late on the date.
Great hotel, clean rooms and comfortable, good for couples or families.
for Everyoneby A verified traveler
Excellent Service!Posted Jul 16, 2013
Incredible service by all the personnel, very good hotel.
for Personal Eventby A verified traveler
Posted Mar 19, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Jan 21, 2013 on Hotels.com