Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by asfelix from Indianapolis

Nice hotel

Posted Jun 24, 2014
Pros: Great room and comfortable bed.
Cons: Food
Location: Nothing really within walking distance.
Nice room, comfortable bed. Most of the help speak english which is a plus. Food in restaurant was mediocre and a little pricey. Shuttle service was excellent. Spa service was ok. I had a pedicure, they do not have a spa chair for this this service. All in all the hotel is very nice. Not many places to eat near the hotel, what few there are close pretty early, so yku should think about eating in the downtown area.
4 out of 5
Recommended
by Jay from Texas

Nice quiet stay

Posted Mar 19, 2014 on Hotels.com
Great Hotel,and if you want a little peace and quiet it is wonderful way to relax a bit. If you want the busy area, you can stay downtown.
5 out of 5
Recommended
by C.H. from Los Angeles

Posted Feb 22, 2014 on Hotels.com
Beautiful hotel, clean and lovely. Friendly, helpful staff. The spa is great, serene and immaculate. The restaurant is truly outstanding. Location is away from the city center but the free shuttle service to and from town makes up for it.
4 out of 5
Recommended
for Families
by A verified traveler

Good stay

Posted Jan 7, 2014 on Hotels.com
The hotel is fine. It has a very nice architecture and the rooms are good size. The service is OK. Not friendly, but not bad. Rooms are COLD and they do not have A/C. The provided an electric external heater. So if you are a cold person, and are thinking to visit San Miguel during winter, take this into consideration. It is located outside San Miguel, beu they offer a shuttle every hour to downtown, so it is not bad at all. Sometimes is even convinient, because you park the car are the hotel, and you dont need to preocuppied to find a spot in the historical center.
4 out of 5
Recommended
for Everyone
by TripGoya

Great hotel outside the noise of downtown.

Posted Aug 28, 2013
Pros: Clean and out of downtown noisy area.
Cons: Extend the hours of the pool, mainly when children like to swim early or late on the date.
Great hotel, clean rooms and comfortable, good for couples or families.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Service!

Posted Jul 16, 2013
Incredible service by all the personnel, very good hotel.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 21, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by Kubus from Chicago, IL, USA

Nice hotel but...could be better managed

Posted Jan 12, 2013
Location: San Miguel is highly recommended, great food and ambiance in central Mexico
This hotel in San Miguel is new and the rooms and other facilities are very nice but...it could be better managed. The hotel is not in downtown San Miguel but it has a shuttle service for guest, however during our shiort stay of three nights the shuttle was not available twice as it was being used by the hotel staff. The restaurant had several gaffe, coffee was cold probably from the night before, eggs were overcooked (The waitress claimed that was the style in San Miguel), there were no pastries for breakfast after a busy night, etc. Housekeeping was mediocre, not replacing wet towels left on the floor, etc To their credit the hotel staff was very nice, but the place is just not well managed
5 out of 5
Recommended
for Everyone
by bgutierrez from mexico city

great for family, clean , beautiful architecture

Posted Jan 3, 2013
room was noisy during the night, we could hear foot steps from above room, other than that great hotel great food great experience