Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Raleigh

Posted Oct 13, 2014
Facility shows some lack of maintenance. Staff pleasant and helpful. Service is less attentive than other hotels in area that we stayed at.
4 out of 5
Recommended
by Martin from Carranza

Great stay... hope to be back soon

Posted Jul 24, 2014 on Hotels.com
The hotel is very nice and walking distance from the cathedral. The staff was very helpful. Great hotel overall.
4 out of 5
Recommended
by Anonymous from Atlanta

Posted Jun 18, 2014 on Hotels.com
Elegantly furnished room and bathroom, although rather dark and not much privacy.. Clean room and comfortable bed. Pleasant staff at reception. Church bells ring every 15 minutes day and night, other noises during night also. Maid kept putting envelope in upright position near water bottles to indicate she wanted a tip. Convenient location two blocks from main square. Rates much higher on Friday and Saturday night.
5 out of 5
Recommended
by JC from OC

right down the street from the garden

Posted May 29, 2014 on Hotels.com
The hotel was amazing and was relatively close to all major sight seeing events. It was a 3 minute walk to the main garden. I would definitely stay there again
4 out of 5
Recommended
for Families
by Caroll from Houston

Perfect Location

Posted May 21, 2014 on Hotels.com
cute, charming, colonial house. our room (301) was AWESOME! the hotel lacks every amenity imaginable (no pool, no food, no service) but it was a good price so I was okay with it, and considering we weren't in our rooms much, it was fine.
5 out of 5
Recommended
for Getaway With Friends
by Fabian from Chicago

Charming hotel

Posted Apr 21, 2014 on Hotels.com
The hotel was a great price, location and such a great treat for my get away. Would definitely go back and recommend it.
4 out of 5
Recommended
for Everyone
by Tony from california

Highly recommended

Posted Apr 18, 2014
Nice location so close to main church and garden & restaurants n bars. Wonderful staff - Lillian, Daniella and Cesar. Rooms are very comfy, good linens, clean clean clean!
4 out of 5
Recommended
for Couples
by Pati from Phoenix

Close to everything

Posted Apr 13, 2014
Pros: Location
Cons: The curtains never shut all the way, so we had to stapled them shut.
Location: good
Casa Quetzal was a bit dated but nice. There is no breakfast offered and the water was cold when trying to shower. We were right up against the loud street and asked to be moved. The staff was very accommodating and moved us to a nicer quieter room. The curtains never shut and anyone passing by can see everything going on in the room. I didn't feel comfortable with that situation, so a staff member stapled the curtains shut.
5 out of 5
Recommended
for Couples
by Darren from Seattle

The best hotel of my trip

Posted Mar 27, 2014 on Hotels.com
I recently visited this region, staying at 4 other hotels in this price range, and this was by far the best. I wish I could have stayed longer. Cute and clean room, nice amenities like TV and refrigerator, friendly and helpful staff, cool courtyard and roof deck, and overall an amazing value.
4 out of 5
Recommended
by bob from mill valley, ca.

excellent location

Posted Mar 24, 2014 on Hotels.com
enjoyed it and would stay again