Ratings based on 24 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Personal Eventby A verified traveler
Posted Dec 3, 2013 on Hotels.com
by Gwen from outf mwzuxi
Tiny, tiny room, location a bit too far from thePosted Dec 2, 2013
Pros: Nice comfortable bed!!
Cons: service was not good, our basic needs were not met. They should have room service and a phone in the rooms. Breakfast and coffee would have been nice
Location: About 10 minute walk downhill from town, it's not easy getting back up. Nice restaurant across the street.
We had high hopes for this little hotel, but then they showed us to a room so small, we could barely move around,,....Then we opened up a little coffee bar and refrig., the smell was so overwhelmingly bad and of mildew, we had to air it out. They seemed to only have one person working in the whole hotel. There was no telephone in the room, so when we discovered there were no towels, no blankets ( and it gets cold in San Mihuel), I had to get dressed and walk to the one staff member to ask for them. I think a Motel Six would at least have some towels and blankets. The location was a few blocks downhill to the plaza, but the walk back after a dinner and wine wasn't too fun!! The bed was comfortable, but the room was not worth the price.
Recommendedby A verified traveler
Enjoyed my stay, very nice placePosted Sep 29, 2013 on Hotels.com
for Everyoneby Steven from Amarillo, TX
Beautiful Hotel in San MiguelPosted Sep 17, 2013
Pros: Great location, lovely atmosphere, pleasant rooms, and helpful staff.
Cons: Noticed people complain about the loud church bells, but I can't imagine a place in San Miguel where you wouldn't hear them. I wasn't bothered.
Location: Easy walking distance to the main square, many shops and restaurants. There are several churches that are worth visiting near by.
A college roommate and I stayed at Casa Quetzal the weekend of September 6th while I was visiting him in Mexico. I had heard wonderful things about San Miguel, and they were all true. It was a quaint and very colorful city. They were also decorated for the up coming Mexico Independence Day which added to the flare. There are many lovely shops, restaurants, and cantinas. This hotel is far enough from the central square to give some peace, but it is an easy walk to all attractions. The hotel has beautiful sitting areas. Our room was clean, well decorated, and comfortable. The staff went out of their way to provide for us. Supplying wine glasses and cork screw after walking us to the nearest wine market. They helped book a bus trip for us back to Mexico City and printed all our tickets.
for Everyoneby A verified traveler
Nice little hotel excellent locationPosted Sep 4, 2013
Pros: Felt more like a house than a hotel, very nice
Cons: air conditioning units in rooms
Location: excellently located three blocks from main square, with museums and restaurants at walking distance
we were three couples with a room each, and found that every room has a different distribution and decoration, very nice
for Otherby Mimi from Houston, Texas
Great LocationPosted Sep 3, 2013
Pros: It was very clean. It has a great location for the price and I always felt very safe.
Cons: I really can not think of anything.
Location: You are in walking distance to everything in Centro. Thurs night hamburger night at The Restaurant on Sollero is a must.
This hotel has a great location, just a few downhill blocks to the main square. It is very clean and safe but both neither of the rooms I reserved had air conditioning. The staff was very nice but none of them spoke much English. I was very delight to find that their cable provider had several English speaking station including all three major networks news reports. Other hotel in San Miguel have a very limited number of English stations. My room was off a small courtyard that was just lovely.
for Familiesby Caleb from San Antonio, Texas
Lovely place to stay, 3 blocks from the main plazaPosted Aug 19, 2013 on Hotels.com
Everybody was very attentive to our needs. We stayed there with our 2 boys 2 1/2 and 1 1/2 years old (they provided pack and play). The room was good, not tiny, but not spacious (we got the the deluxe room). The hotel is quaint with a lot of plants and terraces which you can get to no matter which room you order. They have a view of a the city. Very nice. They DO NOT have any king size bed (hotels.com is wrong), only Queen. Also, Hotels.com says it includes breakfast, they said it doesn't, but they gave us the voucher anyways. The breakfast was very lovely in a covered patio with lots of plants and LIVE, BEAUTIFUL, TRANQUILE guitar music (the musician arrives around 8:30-9am). For $66, this place is a steal. They charge $120 if you do not order through hotels.com
for Everyoneby miguel from monterrey
Amazing and cozy roomPosted Aug 7, 2013
Pros: The staff, the room, the terrace
Cons: There is not a lot of privacy in the bathroom... Not the best doors used.
Location: Definitely have brunch at "el muro" and "San Agustin". Relax and let the time pass over a coffee at the main square in front of the San Miguel church
This beautifully designed hotel is very well located (2 blocks from the main square); and the room is amazing: it has three levels! A nice foyer, a good sized room and access to the terrace. I just didn't like that the noise from the bells (at 7 am) woke me every day... It does make for an early start
for Everyoneby A verified traveler
RecommendedPosted Jul 25, 2013
We spent a week at Casa Quetzal and found rooms to be tasteful and comfortable and the staff very pleasant and accomodating. Location is excellent. We had no complaints. If you don't speak Spanish, at least bring your phrase book as the staff is not fluent in English.
Recommendedby Ian from Glasgow
great hotel and room butPosted Jul 20, 2013 on Hotels.com
I did the usual and compared hotels on tripadvisor and Kayak. I choose a hotel with I thought aircon in all rooms and complimentary breakfast ( but where did I see that?). When we arrived the junior suite was nice but dark and had no aircon however they immediately upgraded us to a master suite which was beautiful and had aircon. Secondly they did not provide breakfast in the hotel we were given tickets and had to walk, perhaps 1km to another hotel. So if you don't mind walking and get a master suite it was wonderful.