Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby MONICA from QUERETARO, MEXICO
GOOD HOTEL, GOOD LOCATIONPosted Mar 10, 2014
ROOM WAS VERY COMFORTABLE, PARKING REALLY GOOD, STAFF OK, A COMPLAIN ABOUT THE ROOM IS THAT THE CURTAINS ARE NOT EASY TO HANDLE AND SOME LIGHTS IN THE ROOM DIDNT WORK SO ROOM WAS TO DARK, ANOTHER THING IS THAT I RESERVED 1 JUNIOR SUITE WITH 1 KING BED AND THEY GAVE ME A ROOM WITH TWO DOUBLE BEDS I MADE A COMPLAIN AT THE FRONT DESK AND THEY DIDNT DO ANYTHING ALTHOUGH I SHOWED MY BOOKING, IT UPSET ME BECAUSE THE ROOM WASNT CHEAP AND THEY GAVE ME WHATEVER THEY WANT TELLING ME THAT THE FAULT WAS FROM EXPEDIA, I DONT KNOW WHO'S FAULT WAS IT BUT IT WASNT FAIR THAT THEY RUIN MY TRIP WITH MY HUSBAND, ANYWAY LOCATION AND FACILITIES WERE OK
for Everyoneby A verified traveler
Nice HotelPosted Dec 28, 2013
The only issue was the noise at night outside of the room, stay on the second floor better.
for Business Travelersby Gina from San Diego
Posted Sep 21, 2013 on Hotels.com
Spacious suite, nicely decorated. The hotel had a half dozen roses in the room when we arrived! A very nice detail. The rooms were clean with fresh clean towels daily. There was a kitchenette innthe toom withbplenty of drawers , sink and a mini refrigerator, but no microwave. the bathroom was bery nice but the tub was too high and hard to get into. We Couldn't connect to the wifi for most of our stay. The staff was attentive and very friendly. Overall We had a nice stay at this hotel and would reccommend it.
for Couplesby A verified traveler from Miami
Good HotelPosted Aug 10, 2013
Pros: A/C was not that good
This was a Good Hotel, San miguel de allende is a Place to Walk and have fun out side, so this hotel just to sleep was the perfect choice for us
for Getaway With Friendsby mariel from mexico df
friendsPosted Jun 18, 2013 on Hotels.com
great hotel great service
for Couplesby Chato from Mexico City, Mexico
Great retreat for couplesPosted Nov 6, 2012
Pros: Very large room! Great Price! Good location! Nice staff.
Cons: Bathroom doors
Everything is great! The hotel is really nice and the staff very friendly and helpful. The room was quite large. The bathroom doors could be improved though.