Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom México City

Old Facilities with low maintenance

Posted Oct 30, 2014
Pros: Just the free breakfast
Cons: Everything, the facilities and the staff they was nice and smile all the time but they didn't help at all
Location: Not so many, the Hotel it is not in a very good location but this is perhaps their smallest problem
My stay there was disappointing from so many aspects, really old and low maintenance building, the pool was not clean at all and no supervision, some guest was swimming in bad conditions later than 1:00am and even that I complain about the noise, the problem persist. It is not a hotel for a good rest at all, so noisy, the elevator is like in a cube and made a lot of noise that you can hear from all rooms all day and all night long. Rooms with old furniture, beds, carpets, towels and sheets really really old. So for this reason I am totally not able to recommend this hotel or even think is stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom leon

Nice hotel

Posted Aug 25, 2014
Nice hotel in Guanajuato . It is out of the city but in 10 minutes You are in downtown! The staff was very nice
Comment from Hotel Management
Aug 27, 2014 by hermano, Hotel Management
Dear Guest, we apreciate your comments and be sure we´ll take care of your recomendation, we hope to see you soon, Best Regards.
5 out of 5
Recommended
for Families
by A verified travelerfrom texas

Posted Aug 1, 2014
Very good experience, great hotel. Very friendly staff. Location is good and close to downtown
Comment from Hotel Management
Aug 1, 2014 by hermano, Hotel Management
Dear Guest, we appreciate your nice comments, we hope you continue staying at Holiday inn Express Guanajuato have our best regards, we´ll be happy to see you soon
5 out of 5
Recommended
for Families
by idafrom ecuador

Nice hotel

Posted Jun 7, 2014
Hermosa ciudad. En Guanajuato México y el hotel muy recomendado
Comment from Hotel Management
Jun 29, 2014 by hermano, Hotel Management
Dear Ida , we appreciate your nice comments, we hope you continue staying at Holiday inn Express Guanajuato have our best regards, we´ll be happy to see you soon
5 out of 5
Recommended
by Akira Osugafrom California

Good for business

Posted Mar 17, 2014 on Hotels.com
I stayed one night for a meeting with a client. I arrived at around 14:00 but hotel reception desk kindly accommodated me a room. Wifi worked normal. The staff is friendly. Maybe not extremely good for sightseeing but for business it is good enough.
Comment from Hotel Management
Jul 12, 2014 by hermano, Hotel Management
thanks for your good comments we hope your next visit will be better
4 out of 5
Recommended
for Everyone
by Alonfrom mexico city

Posted Jan 1, 2014
Cons: Repair the elevator, and keylock too noisy when you close the door
Comment from Hotel Management
Nov 15, 2014 by hermano, Hotel Management
thanks for your good comments we hope your next visit will be better
4 out of 5
Recommended
for Families
by A verified traveler

Holliday Inn Express Guanajuato Mexico

Posted Nov 1, 2013 on Hotels.com
Hotel is truly better than average, great pool , clean, nice. Buffett breakfast was very complete and superb. Surprisingly great value. The hotel is quite far from the downtown area but walking distance to the bus terminal.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Oct 4, 2013 on Hotels.com
Everything was excelent with the exception that in sunday morning was too much noise in the pool area
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place with excellent breakfast

Posted Sep 18, 2013
Pros: very clean and great service
it was a very good experience, we spend couple day here and I forgot some documents and they did the extra mile to help me and sent me overnight my documents, the service was great
3 out of 5
Recommended
for Business Travelers
by Jasonfrom Detroit

It was Ok, but no hot water

Posted Jun 10, 2013 on Hotels.com
The good: Clean hotel, comfortable location, nice welcome. The Bad: Bed was hard, no hot water in the morning (ran out?), and breakfast was understaffed. Bottom line: Fine to stay at, but not my first choice for the area if I were on vacation.