Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from texas

Posted Aug 1, 2014
Very good experience, great hotel. Very friendly staff. Location is good and close to downtown
Comment from Hotel Management
Aug 1, 2014 by hermano, Hotel Management
Dear Guest, we appreciate your nice comments, we hope you continue staying at Holiday inn Express Guanajuato have our best regards, we´ll be happy to see you soon
5 out of 5
Recommended
for Families
by ida from ecuador

Nice hotel

Posted Jun 7, 2014
Hermosa ciudad. En Guanajuato México y el hotel muy recomendado
Comment from Hotel Management
Jun 29, 2014 by hermano, Hotel Management
Dear Ida , we appreciate your nice comments, we hope you continue staying at Holiday inn Express Guanajuato have our best regards, we´ll be happy to see you soon
5 out of 5
Recommended
by Akira Osuga from California

Good for business

Posted Mar 17, 2014 on Hotels.com
I stayed one night for a meeting with a client. I arrived at around 14:00 but hotel reception desk kindly accommodated me a room. Wifi worked normal. The staff is friendly. Maybe not extremely good for sightseeing but for business it is good enough.
Comment from Hotel Management
Jul 12, 2014 by hermano, Hotel Management
thanks for your good comments we hope your next visit will be better
4 out of 5
Recommended
for Everyone
by Alon from mexico city

Posted Jan 1, 2014
Cons: Repair the elevator, and keylock too noisy when you close the door
Comment from Hotel Management
May 13, 2014 by hermano, Hotel Management
thanks for your good comments we hope your next visit will be better
4 out of 5
Recommended
for Families
by A verified traveler

Holliday Inn Express Guanajuato Mexico

Posted Nov 1, 2013 on Hotels.com
Hotel is truly better than average, great pool , clean, nice. Buffett breakfast was very complete and superb. Surprisingly great value. The hotel is quite far from the downtown area but walking distance to the bus terminal.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Oct 4, 2013 on Hotels.com
Everything was excelent with the exception that in sunday morning was too much noise in the pool area
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place with excellent breakfast

Posted Sep 18, 2013
Pros: very clean and great service
it was a very good experience, we spend couple day here and I forgot some documents and they did the extra mile to help me and sent me overnight my documents, the service was great
3 out of 5
Recommended
for Business Travelers
by Jason from Detroit

It was Ok, but no hot water

Posted Jun 10, 2013 on Hotels.com
The good: Clean hotel, comfortable location, nice welcome. The Bad: Bed was hard, no hot water in the morning (ran out?), and breakfast was understaffed. Bottom line: Fine to stay at, but not my first choice for the area if I were on vacation.
4 out of 5
Recommended
for Other
by Mark from Arizona

Nice comfortable accommodations.

Posted Jun 9, 2013
Pros: Quiet and comfortable.
Cons: Tea selection. More variety of foods, we stayed a week and the same scrambled eggs day after day gets old. Add some Pancakes and French Toast.
Location: Hit the town for photos!
Everything about this place was fine. My only complaint which may not be a concern to most guests was the lack of Black Tea in the breakfast buffet. They had many other teas, just no black. Also, I like to use a washcloth in the shower and they don't provide those either.
5 out of 5
Recommended
for Families
by Enrique from Arizona

Great hotel

Posted Jun 3, 2013 on Hotels.com
Great hotel and great customer service