Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Right in the centre, close to everything.

Posted Jul 19, 2014
Pros: Lovely old hotel frontage. Rooms were comfortable and relatively quiet. Parking included and price was very reasonable. Plenty food options nearby.
Cons: Staff could be more friendly.
Location: Plenty to do!
This hotel was very convenient to the centre of Guanajuato making for a lovely stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel, loved it

Posted Jun 27, 2014
Pros: the colors, you can't understand unless your there
Location: near downtown
best trip ever, great food , grey people . thats it it was great
5 out of 5
Recommended
for Everyone
by Liz from San Diego, Calif.

Family Vacation

Posted Jun 24, 2014
Excellent service as we arrived. All reservations were printed ahead of time by them. , Staff did not hesitate in making slight adjustments in rooms as they accommodated 17 travelers. Hotel is centerly located and walking distance to many museums. I would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2014
Clean bathrooms. Good size room. A second ceiling fan would have been nice since no a/c. Over all nice hotel prime location. Restaurant was just OK and a little overpriced
2 out of 5
by Tony from California

Good location, BUT

Posted Apr 16, 2014
Pros: Location was perfect. Step out of the hotel and the Jardin de la Union is right in your face.
Cons: This old hotel needs to be renovated for the current century.
Location: Perfect location just next to the jardin, San Diego church, Teatro Juarez, etc... Super great location, and one can't ask for anything more.
Our room 27 had issues with furnishings, but after mentioning them to the front desk employee Cesar, he apologized and immediately resolved the problems. He even gave us a fruit tray - a very nice gesture. Thank you Cesar for your efforts.
4 out of 5
Recommended
for Everyone
by Ed from San Antonio, TX

En pleno Jardin

Posted Apr 14, 2014
Pros: Location and music from the Jardin.
Location: Guanajuato!
I'd visited lovely Guanajuato many times over the past 30+ years but this was my first time to stay on the Jardin (the touristic center of town). It was a lot of fun but you must like the sound of round the clock music. We did and enjoyed our stay.
5 out of 5
Recommended
for Everyone
by Ian from calgary

Excellent location, great stay!

Posted Apr 8, 2014
Pros: Proximity to local venues and restaurants.
Having travelled 8 hours to Guanajuato from Puerto Vallarta we were pleasantly suprised to find a hotel centrally located near the Jardin de la Union that blended into the local architecture. The room was large, clean and had an exceptional terrace for local views of the Juarez Theatre and Moumento al Pilia.
4 out of 5
Recommended
for Everyone
by CB from canada

Great location

Posted Apr 1, 2014
Great location. Clean, comfortable rooms. We were really happy with this hotel.
2 out of 5
Recommended
for Everyone
by Estella

nice spot, but no AC

Posted Mar 29, 2014
It is clean, and it is at a small plaza. The view is beautiful, but the hotel doesn't have air conditioner,so it is a little bit hot and uncomfortable at night.
4 out of 5
Recommended
for Everyone
by Jeff

Awesome location

Posted Mar 25, 2014
Overlooking a beautiful square with mariachis playing at night and nice restaurants below. We never felt unsafe walking around at night in this incredible city.