“Not impressed”

Normal type of hotel.

“Not satisfied - 3 day visit”

We travel quite a bit, and were dissapointed about this hotel. First of all, they only give you one room key & that key is used to turn on your lights, air conditioner etc.If you remove the key from the room holder- everything shuts down. So if someone in your party leaves the room, they will have to return back and knock on the door to gain re-entry of your room. The maid never came to our room, no x-change of towels -had to ask. We were there for 3 days, for a weekend wedding and we had to ask for everything- had to go ask for an iron, but no ironing board was provided. There were no room alarm clocks, no ice machines, no safety deposit boxes in the room. Our friends who stayed there also, had two TV's whereas we only had one in the bed area.But we had four chairs in our room they had only 2. The buffet was the same food each day with only a few new dishes added. The lobby is pleasing, the rooms were too plain. The hotel is walking distance to a small mall & there are at least 2-3 restaurants within walking distance. Last year we visited Mexico City and the hotel there was fabulous! DOLLARS!!! At this hotel they could only exchange a total of 100 dollars! for our entire party-entire place. They do not carry lots of money. So we tried to look for a bank that could exchange dollars for pesos, w no luck. The nearby banks did not exchange our money unless we had a bank acct with them. We ended up using our credit cards for most purchases and used the pesos we did have for taxi.