Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
100% of guests recommend
3.4 Room cleanliness
4.0 Service & staff
3.4 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by joefrom Pflugerville

Not clean

Posted Jun 26, 2014 on Hotels.com
Room not clean at all, mattress, blankets, sheets, all very old and smell bad, had holes in the sheets. No hot water in the shower, complain at the front desk never got it fixed. Over all it was not very good stay. I would like to get my money back. Joe
3 out of 5
for Families
by A verified traveler

Excellent location in heart of town Irapuato, Mexi

Posted Jun 16, 2014 on Hotels.com
Good stay but upon arrival, the hotel staff said they hadn't received confirmation for our stay. I called hotel.com and explained situation and they called the San Francisco hotel staff and cleared up their error. The hotel staff then reimbursed our funds when all was explained. Didn't think we had to clarify our situation even though we had a confirmation number from hotel.com
4 out of 5
for Everyone
by Nenafrom calgary

It is a good place in down town

Posted May 27, 2014
Pros: is in down town
Cons: finishing renovation
Location: everything is near so good
My parents visited this hotel and the were happy for the service, they would like to come back.
4 out of 5
for Everyone
by Guillermofrom Virginia

Excellent location in Historic Town center

Posted Feb 4, 2014
Pros: Location, right on main plaza and historic center. Ask for room at front of hotel and visit rooms before selecting one.
Cons: After 3 visits to Irapuato in last 5-6 yrs (we are visiting friends) I would say material condition of hotel needs attention.
Location: Central plaza and market are typical, every day, Mexico. Best to combine Irapuato with a visit to Guanaguato and San Miguel Allende
Irapuato is not a tourist destination. Agricultural/industrial,mid-size city. Speaking spanish a plus. Great non-tourist immersion in Mexican life style...no frills. Great market and plaza area. Friendly people. As usual, magnificent old cathedrals. Good for a day or two. Nice restaurants in the pedestrian street behind the Sears store. ATM's service US credit cards for cash. Some meso-american ruins south east of town about 20 miles.
5 out of 5
by A verified travelerfrom Mexico City

Right in the middle of everything

Posted May 19, 2013 on Hotels.com
I must admit that all my expectations were surpassed. The room is BIG, and I mean BIG, the beds are confy, the towels are soft, the water is hot, and the hotel itself is in the middle of town, walking distance to everywhere! Ask for a room in the 9th floor, the views are breath-taking! A great little jewel downtown Irapuato.