Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey

Excelente

Posted Mar 20, 2015
Me hospede con mi familia ahi por estar en medio de Guanajuato y Leon, y al estar en la carretera es muy buena opcion. Lo unico que no me gusto fue que las habitaciones huelen un poquito a baño como a humedad, pero es lo unico, solo el olor porque todo esta muy limpio, es un hotel nuevo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Mar 14, 2015
After a long haul flight, this hotel was a 3 minute taxi drive from the airport. The bed was a King size bed which was really comfortable. Breakfast started at 6:00 a.m. which offers Mexican food as well as cereals and pastries. There is also a gym which is small but very well appointed with a good selection of weights. I would stay at this hotel again for an overnight stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Muy bien ubicado entre leon y Guanajuato.

Posted Mar 9, 2015
Muy buen business Class hotel, confortable, limpio, muy accesible. Sin embargo 2 detalles que deben solucionar: El olor del hotel a humedad o algo parecido, sin embargo no hay rastros de esto y el lugar es muy seco, por lo que debe ser el desinfectante, aromatizante u otro. Pero es bastante perceptible. Y la presión del agua caliente, de nada sirve un baño honito y limpio si la presión es deficiente, pero solo sucede esto en la caliente ya que la fría esta bien. Sin embargo tomar un baño te lleva el doble de tiempo de lo normal y si tienes prisa pues ya llegaste tarde o medio limpio. Si arreglan estas dos observaciones este hotel seria inmaculado.
3 out of 5
by A verified traveler

Hay otras que cuestan menos. Esta no es especial

Posted Feb 16, 2015
Cons: Bajar el precio
Es muy básico. No es especial. Pagues menos a otra hoteles.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Feb 4, 2015
We stayed one night and it was very comfortable. The included breakfast was ample with variety. It is well situated very close to the airport. We didn't realize that we had to call the hotel for the included shuttle ride; therefore paid a taxi a small fortune for a one-mile ride.
Comment from Hotel Management
Mar 12, 2015 by WG Silao Manager, Hotel Management
Dear guest, We are pleased to you feel satisfied staying with us. We´ll be glad to give your our shuttle service next time. We hope yo see you soon again. Regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom annapolis, MD

Posted Feb 4, 2015
Pros: Close to airport
Cons: There was no system for pickup only delivery back to airport.
The computer system caused a delay in registering of about 45 minutes. The staff did their best and remained very polite and patient. It was a holiday weekend and it was full. We had prepared and reserved a room, but the computer was not up to the task . Staff were very professional.
Comment from Hotel Management
Mar 12, 2015 by WG Silao General Manager, Hotel Management
Dear David, Thank youfor your comments. We are glad you have been with us and thank to you for your understanding and patient too about the system delay. Best regards,
3 out of 5
by A verified traveler

Posted Feb 2, 2015
With a relatively late arrival, 9pm, the desk was busy and a bit unorganized - could not find our reservation and then the room was not as we requested. Long wait so any nearby food source was closed. The hotel restaurant closes at 9pm. A frustrating ending to a very long day.
Comment from Hotel Management
Mar 12, 2015 by G Cuadros -Grl Manager, Hotel Management
Dear guest, Thank you for your comments. I really sorry to read we can not satisfied you on this stay. We will keep working to improve to give you a best service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

nice hotel

Posted Jan 4, 2015
Pros: clean and beds very contrible
Cons: breakfast start at 5 am
Location: pizza place
nice hotel clean close 10 min to the airport very clean beds contrible
Comment from Hotel Management
Mar 12, 2015 by WG Silao Manager, Hotel Management
Dear Jose, Thank you for your comments. My staff and I are glad you enjoy your stay with us and hope to see you soon. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

EXCELENTE HOTEL Y LAS INSTALACIONES

Posted Jan 3, 2015
DESCANSAMOS Y MUY CERCAS DEL AEROPUERTO. Las instalaciones muy limpias y amplias y los desayunos riquísimos!!!
3 out of 5
by A verified travelerfrom Mexico

No cuenten con el desayuno!!!

Posted Jan 3, 2015
Las instalaciones están nuevas, equipadas con todo aunque las habitaciones son un poco pequeñas. El desayuno que ofrecen les falta variedad. Afortunadamente hay sitios cerca para desayunar.