Ratings based on 497 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
96% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Bad internet bad bed

Posted May 18, 2015
Very bad wifi Very bad uncomfortable bed like you are sleeping on some wood
2 out of 5
by A verified travelerfrom Singaporean

Good location

Posted May 10, 2015
Old hotel. Room with smell and desperately need a renovation. Carpet in the room is smelly and aircon not cold.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 16, 2015
Pros: Convenient
Cons: Should gradually update their furniture and decor
Location: Shops and restaurants
Comfortable 1 bedroom with separate sitting area. Room is spacious.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Doha, Qatar

Nice location

Posted Mar 15, 2015
Pros: Location, window view, cleanness.
Cons: The bed arrangement is a little bit odd. Two beds are too close to each other.
It is in the middle of everything, surrounded by restaurants and shopping malls. The subway is just right in the front. Hotel room is clean and has fantastic city view!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver

OK like always

Posted Mar 9, 2015
Don't expect much from this hotel. The only bright side is that it is located close to almost everywhere. The rest is average.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 愛知県

地下鉄駅近で便利 部屋はまあまあ快適

Posted Mar 7, 2015
2015年1月15日〜1月18日に3泊4日滞在。 ネットで事前予約及びクレジットカードでの支払いを済ませていたのでチェックインはスムーズだろうと思っていたが、はじめに500元のデポジットを要求された。結果的にチェックアウト時にデポジット分は返金されたので問題は無かったがちょっと面喰らった。 フロントの係員は英語は一応通じるが、個人により少しレベル差はあり、分かりにくい英語を話す係員もいた。 日式カラオケの『松葉』が近くにある。その店のホステス曰く、『ガーデンホテル(花園酒店)やベストウエスタン(白雲賓館)は公安のチェックが厳しいので、連れ込み時は気をつけて』とアドバイスをくれた。(結果的にはその様な事をしても問題は無かったが) 因みに当ホテル近くのクラウンプラザホテルは公安のチェックがないらしいので、より安全性を考慮するとそちらの方がお勧め。 部屋の設備はまあまあ、広さも十分だが、シーリングライトが蛍光灯でちょっと寒々しい雰囲気。ドライヤーも壁据付タイプで弱々しい。風呂も若干掃除が行き届いていない感があり(バスタブ側面の石鹸スペースに赤カビが。まあ一般家庭の風呂の床や壁にもよくみられるアレです。神経質にならなければ気にならない程度。) いろいろな面でやはり五つ星ホテルには敵わないが、価格相応のバランスか。
4 out of 5
Recommended
for Families
by A verified traveler

酒店位置優越,但房內裝修較舊

Posted Feb 27, 2015 
酒店位置優越,但房內裝修較舊,整潔度亦只屬一般
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in need of upgrade

Posted Feb 16, 2015
The Baiyun Hotel is an old hotel situated in a very comfortable part of the city. Stayed here at least 12 times as price is reasonable. Beds comfortable. Convenient to city transport, next door to subway and Friendship Shopping complex and restaurants. The 'business' selection of rooms facing the Garden Hotel, upper floors, comfortable and quiet with a nice view. Rooms on lower floors,some refurbished, facing the back end of the hotel are dark with terrible views. In general most rooms are >25 years since last upgrade. Breakfast buffet is good, but expensive on top floor. I've started staying at another hotel near Sun YatSen Memorial due to Baiyun hotel age. I like the hotel alot, just wish they'd commit to remodeling rooms.
3 out of 5
Recommended
for Business Travelers
by rajinderfrom Delhi

Poor

Posted Feb 8, 2015 
Not goods in room air problem canjection
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney

5 day stay

Posted Jan 23, 2015
I was alone but never felt safer. The metro is at your door and you can travel cheaply to all the important places ( I was shopping) Taxi cabs also at the door of the hotel if you wish. The staff speak English which is very important in china . Customer Service as per china standard was good.