Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
The hotel staff was very friendly.Posted Nov 12, 2013
The hotel staff was friendly. They made us feel very comfortable. The food from the hotel restaurant was a little over priced. Breakfast $36 USD and dinner $70.
for Everyoneby ozzie from Vancouver CA. Istanbl
enjoyed our stayPosted Oct 29, 2013
Location: near by river
This is a bit old but clean and neat five star hotel. location is perfect especially for the Canton fair visitors.
for Everyoneby Leonardo from SDQ
Nice Hotel Far away from Subway StationPosted Sep 21, 2013
The hotel is great! Don't get me wrong. The problem that I have is that they don't respect Expedia's rate for late check out. They usually charge for this 50% of the rate... but is according to "their" rent... True Story: I called the night before check out requesting late check out and they gave me a rate 50% of their "rack" rate.... so I told them that the next day in the morning I'll make my decision... so the next day at the front desk, they wanted to charge me 100% of the rate they told me by telling me that was the 50% of the rate..... Awful!! I guess you need to be careful. Also, and unfortunate.... the cigar shop was closed, although the staff said it was open, I went there 3 times during their time schedule and it was closed.... I would stay again there just because it is close to the place I work, and the water pressure is fantastic.
for Everyoneby Emily from Melbourne, Australia
Very comfy, but far away from the city.Posted Aug 12, 2013
Pros: The bed!! Very comfy.
Cons: The location.
Location: Not near anything, over an hour from the airport.
It's very far away from anything, but other than that it's great. Very comfortable indeed. Staff don't speak a lot of English, but unless you have a complicated problem, they are very able and happy to assist. Also, great views of the skyline.
for Business Travelersby Marcella
Very nice hotel in a calm areaPosted May 11, 2013
Pros: The hotel itself, besides being very chinese, is very nicely decorated and the location is great. 9 minutes away from Canton fair.
Cons: The food must be less chinese, at least for the tourists. The chef is french, so I believe they could give him some space to be more international
Location: Well, Guangzhou is a huge city, it is located in Panyu district, not near any tourist attraction, but in a nice, calm area.
The hotel is really very nice. The food is terrible, extremely chinese. But if you teach them, they can manage to prepare some kind of western meals and snacks. Breakfast is ok. We stayed at apartments and they are quite small but really clean and the staff really makes an effort to make the stay very comfortable. We got a free spa coupon, that was really good... Overall I would give it a 4.5 !!
for Business Travelersby Diane
Excellent dealPosted May 8, 2013 on Hotels.com
I stay here every year, very satisfied with the price, location and service.
for Familiesby Carlton from Shenzhen
I'd go backPosted Apr 9, 2013 on Hotels.com
Great experience, and nice people work there. The breakfast buffet is awesome. The rooms was big and very comfortable. I only have two negatives or pieces of advice: (1) To get to the indoor pool, you have to go outdoors by the outdoor pool. Not too convenient - it should be the other way around. The pool water indoors is kept a bit too cool also - like about 25-26 C whereas 28-29 C would be better. (2) The location is beautiful, right on the river, but there is very little one can walk to easily. For that reason, they need to upgrade the in-hotel shopping options a bit.
for Overnight Stay Before Destinationby Tam
Posted Mar 22, 2013 on Hotels.com
for Business Travelersby Andy
Posted Sep 17, 2012 on Hotels.com
Nobody speaks English. Very bad location
for Everyoneby Jane from Australia
Incredible HotelPosted Jul 1, 2012
Pros: Service, cleanliness, convenience, wireless internet, food, Supermarket next door.
Cons: Nothing! Could not complain
Location: Convenient for me but 30 minutes from Guangzhou city by taxi (only about AUD$10)
I have stayed here twice this year already as I have a clothing factory about 15 minutes from Hotel. Once with my mother and once on my own. This hotel has the highest standards I have ever experienced anywhere. Incredible. I could live there!