Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.0 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
Posted Apr 29, 2012 on Hotels.com
It's OK hotel.
for Everyoneby A verified traveler
Nice stay at the HotelPosted Mar 28, 2012
The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.
Recommendedby A verified traveler from Georgia
might use againPosted Aug 7, 2011
I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that
Recommendedby A verified traveler from chennai - india
silver river guanzhou - ChinaPosted Oct 22, 2010 on Hotels.com
good hotel. made all arrangements for pick up and drop to canton fair. Indians going take tea/coffee/milk/sugar. Also take hotel name and address printed in chinese language as it is difficult to ask common man or taxi drivers.
Recommendedby A verified traveler from New Zealand
Very impressedPosted Jul 6, 2009
Sam, thanks to you and your team for providing an excellent overall service during my recent stay in Guangzhou. With the bus service, taxi's at the front door and very good food/cafe/retail amenities closeby everything seemed like a "stones throw" away. Am looking forward to my next visit real soon!
Recommendedby A verified traveler from Atl,GA
Mixed feelingsPosted Apr 8, 2009
this hotel looked very nice in appearance and the rooms were a little above average and clean. but for the life of me i could not understand why noone in such a large estalblishment could speak english. they did not make provision for the international customers at all. i needed my interpreter to check-in, checkout, to order food, to buy something from the hotel mini-mart and to have my clothes ironed.It was sooooo fustrating. The best thing there was the free unlimited internet use-and thats it!