Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Employees needs speak EnglishPosted Oct 28, 2014
Employees needs speak English This is a international hotel but the associated only speaks chimes. It's important people whose speaks English
Recommendedby LKfrom Hong Kong
HumidityPosted Sep 16, 2014 on Hotels.com
The area is humid, and close to it's own lake: room have that kind of "mould" smelling - it is better if the aircon / dehumid mode be left on continuously to clear that. The staff is exceedingly helpful and that more than compensate; the housing estate nearby has nice environment and also a lake, but is out of bounds. Hotel can negotiate for a temp pass to allow guest to walk to that lake (around 200 meters down to right side of entrance). Hotel should run its own shuttle from Country Home bus depot.
for Business Travelersby leonardo cirnefrom Rio de Janeiro
Ótimo hotel e serviço muito bom!Posted May 22, 2014 on Hotels.com
Hotel muito bom, serviço excelente, funcionários com muita boa vontade. Ruim a lozalização, os arredores tem muitos restaurantes e o bairro é nobre, porem a distancia do hotel para o centro por exemplo da CANTON FAIR é muito grande. Cuidado com os táxis da porta do hotel, pois eles cobram o triplo do valor, tem que negociar e não deixar o funcionário do hotel se meter.
for Business Travelersby A verified traveler
Schönes Hotel, aber weit weg vom ZentrumPosted Apr 27, 2014
Pros: Das Frühstück
Cons: Mitarbeiter die Englisch sprechen wären von Vorteil.
Location: Das Hotel befindet sich in einem schönen Wohnviertel, aber weit entfernt von Guangzhou. Ca. 45 Minuten Fahrt mit Taxi.
War zur Canton Fair in Guangzhou. Hotel war weit entfernt vom Stadtzentrum. Ca. 45 Minuten mit dem Taxi. Ansonsten ist es schön gelegen.
by Pablofrom Buenos Aires, Argentina
Good location, though far away from activity centePosted Apr 24, 2014
Pros: Their massages
Cons: Cleaningness, staff english, have the carpets change, forbid from smoking in the rooms and common places
Location: Far away from activity places although quite quiet
staff does not speak english; good massages, stained and cigarette smelling carpets and corridors
for Personal Eventby Chenfrom Taipei
Worst stay in a long timePosted Apr 11, 2014 on Hotels.com
Many things went wrong this time: first the hotel could not find my reservation from hotel.com. It took more than 40 min to resolve the issue, during which time I had to place two international calls to hotel.com at my own expense. Then I was given a single bed room instead of two double beds as requested so I had to change the room. Then in the morning when I was taking shower two gigantic cockroaches appeared ! I told all these issues to the front desk but did note receive any offer except a simple "sorry". I travel a lot but must say I have not been so disappointed in a long time.
for Business Travelersby chenfrom taipei
Becomng run-downPosted Mar 10, 2014 on Hotels.com
When I first stayed there a few years back it was new and very impressive. But now it seems a renovation is due. Customer service is just so-so, House-keeping asked me to find the fixed line network connection jack myself instead of sending someone over to help me. Room size is good but facility is getting old and run-down. Pity since this really used to be a good hotel.
for Familiesby scha338from New Zealand
Clean & comfortable roomPosted Jan 9, 2014 on Hotels.com
The room and hotel was spacious and very clean and tidy. Breakfast buffet was great. The hotel's gardens and lake were great. Would stay again. The only thing would be the hotel's location, it is difficult to get to other places without a car/taxi.
Posted Nov 17, 2013 on Hotels.com
for Familiesby A verified traveler
Posted Nov 13, 2013 on Hotels.com