2 restaurants, breakfast served

Reviews of Guangzhou Kai Rong Du International Hotel

3.5 out of 5
Guangzhou Kai Rong Du International Hotel
Level 1-10&16-24 No.3,Shiliugang Road, Guangzhou, Guangdong

Reviews

6.4
Rating 10 - Excellent. 5 out of 48 reviews" "
Rating 8 - Good. 16 out of 48 reviews" "
Rating 6 - Okay. 14 out of 48 reviews" "
Rating 4 - Poor. 8 out of 48 reviews" "
Rating 2 - Terrible. 5 out of 48 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Anas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nightmare.
It was a nightmare. The staff completely doesn't know English at all. Room was outdated. The door is super outdated. There were stains on the walls and tables. I ended up having big bug bites and their beds are rough hard and very uncomfortable sleep on. Safety deposit box wasn't working, Bathroom was actually renovated and very nice but the shower head was broken and water kept coming off on the bottom of it. It was such a horrible experience and except check in at 6pm. How outdated can they get?! Atleast 4pm. Never again I will come to this horrible hotel.

4/10 Poor

claus, Denmark

Disliked: Staff & service, property conditions & facilities, room comfort
Chinese so-so hotel
Straf nearly only Chinese speaking. Restaurant slow and bad service. Bad beds. Breakfast with no western food.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Not bad... For breakfast, I'd recommend the bakery down the street (to the left).

2/10 Terrible

Nadine, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Canton Fair, but otherwise awful
This is a 'local' hotel. Nothing is written or done in English. Even breakfast was all Chinese (apart from some dry bread and black coffee which had no milk). I went to breakfast the first morning and didn't bother thereafter. Bath towels were grey, extremely old and all full of holes. None of the staff spoke English. Bed was totally hard. I believe the mattress was just a large piece of wood (and I'm being absolutely serious). First positive was that they oversold their rooms so I got a suite, having booked a double room (but that wasn't after the girl checking me in tried to make me take a single room). The suite was huge but badly designed. Only 1 power socket in the bedroom which was in use by the internet router!! So if I wanted to charge my laptop I couldn't use the internet at the same time! Also, there was a fridge in the room but this was always plugged out because there was no socket for it either. Second and last positive is location. Just a few minutes walk from Chigang metro station. About 3 stops from Canton Fair. Thank goodness there was also a KFC and McDs by the station so I didn't starve - but did put on quite a few pounds :-( So, please don't stay here if you want a comfortable bed, a reasonable breakfast or to be able to communicate with the staff if you need something.....

8/10 Good

Verified traveler

Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would return again
Hotel good. Arrangement good near the subway. Breakfast weak not the European.

8/10 Good

Rafa

Liked: Staff & service, room comfort
Nice hotel close to Canton fair
It was really good, staff is really friendly and helpful also it is a very good choice during the Canton Fair

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel.
awesome love to go back next tume..definately would be my choice to stay up next time.

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst stay in GZ
Did not get the Room that i booked. The hotel claimed that it was a better room than what i have booked, but actually the hotel was fully booked and they gave me a spare room which you need to take the stairs and carry your luggage up the stairs each time. For me all these is acceptable, but what i could not stand is the bed. It was like sleeping on nails. The springs of the mattress was rubbing on my body. I had to fold the quilt into two and sleep on the quilt. I will never go to this hotel again. Very dissapointing.

10/10 Excellent

DR Yohana, Yogyakarta , Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and very comfortable hotel
I was stay on this hotel for 4 night...with my husband i could said that the hotel is good. the pleace is good, clean , big room, with friendly staff very helpfull... but the bed it is not very soft as *5 hotels. but it is enaught for me the breakfast is good as for *4 hotels, it is near with hospital, close with food shoop and just 2 km with my exhibition Pazho complex. 5 minute by taxi, it is near with train station just 5 minute walk, then you can go to every where i think i can said that it like a 4 * + hotels

4/10 Poor

wendy, HK

Disliked: Staff & service
I find the telephone number in the hotel's confirmation was NOT correct. It took me hard & long time to get into the hotel from Canton Fair -Puzhou Complex. Since the parking number shown in the Canton Fair service was different from actually hotel's shuttle parking. I tried to call up the hotel but invalid number. i got lost...... and was sad with the not matching information at all.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
An okay hotel
The bed is hard. The 3rd floor has a karaoke so the lower floor room is a bit sound. The facility here is acceptable but the cost during the Canton fair was really high. It takes 5 mins walk from Chigang station C1 exit so it's pretty nice location. During the Canton fair, they provide free shuttle bus.
Stayed 2 nights in Oct 2019
Response from Carol on Nov 25, 2019
Thank you for your support to the hotel. Your suggestions have been fed back to relevant departments for better improvement of the hotel. We look forward to your coming again.

10/10 Excellent

WAI SAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的,下次會再來
這次訂的是觀景房間,還好沒遇到留言說的床過硬和水壓不夠的情況,房間看到廣州塔感覺令人舒服, 衛生用品也齊全。 不過要注意經網站訂房的價錢出現有小數位的話,到現場他們會不收現金。
Stayed 1 night in Feb 2019
Response from 酒店服务人员 on Mar 4, 2019
尊敬的宾客:感谢您下榻广州凯荣都国际大酒店及您对酒店的支持与厚爱。您的十分满意是我们不断前进的动力,客人最大的满意是酒店全体员工工作的最终目标。酒店独特的装修,管家式服务,使您处处体味本酒店细微,体贴的真情服务。真诚期待您的再次光临,祝您旅途平安,一切顺利!

6/10 Okay

Jeongwu

Liked: Staff & service, room comfort
이정도면 만족해요.
좋았습니다. 아침식사도 나쁘지 않았습니다. 하지만 방에 있는 가구들이 오래되서 세련되어 보이거나 깨끗한 느낌은 받지 못했지만 친절하고 서비스도 좋았습니다.
Stayed 4 nights in Nov 2018
Response from Guangzhou Kairongdu International Hotel on Dec 4, 2018
Respected guests: Thank you for your recognition and support of Guangzhou Kairongdu International Hotel! We will continue to upgrade, to provide you with a more perfect and beyond the expectations of the service experience. We sincerely look forward to seeing you again. Thank you very much! I wish you a safe journey and all the best!

4/10 Poor

Olegario

Disliked: Cleanliness, property conditions & facilities, room comfort
Cama dura
La cama estaba como piedra, muy dura y la alfombra estaba muy sucia.

6/10 Okay

Dan, Karlstad

Liked: Cleanliness
Disliked: Property conditions & facilities
Ett hotell i första hand för kineser
Hotellet ligger något avsides från de moderna delarna av Guangzhou och har betydligt mer lokal känsla än de många stora hotellkedjorna. Inte lätt att göra sig förstådd på engelska i receptionen och incheckningen tog lång tid. Allmänna skicket var slitet och gym/pool saknades. Frukosten var medioker om man gillar kinesisk mat och dålig om man föredrar kontinental. Nära till små butiker och restauranger och tunnelbana bara ett par hundra meter bort.

6/10 Okay

Fredrik

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Medelbetyg
Hårda sängar och dåligt med el-uttag. Bra ordnat med shuttlebus till mässan.

6/10 Okay

claus, Denmarj

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff. Tired hotel
The few English speaking staff very nice and helpful. Restaurant staff very slow. As non Chinese upgrade to VIP suite, big but old. The reception staff tried their best. Expedia down payment was missing. Had to cancel second stay, Expedia charged cancellation fee, even hotel have no cancellation fee
Stayed 2 nights in Apr 2018

10/10 Excellent

JW, KR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통이 편리한 호텔
객실이 깔끔하고 화장실 청소상태도 좋았습니다. 그리고 호텔 직원도 친절했고 조식도 맛있었습니다.
Stayed 2 nights in Apr 2018

8/10 Good

TO, KR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전시장에서 가까운 호텔
호텔 로비가 고급스럽고 직원이 친절했습니다. 다음에도 간다면 이 호텔을 이용할 예정입니다.
Stayed 3 nights in Apr 2018

8/10 Good

Chih-Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住在這個酒店的位置極好,到地鐵赤崗站走路只要5分鐘, 方便搭地鐵遊廣州,
如果有商展在廣交會或者保力世貿會展中心, 住在這個酒店的位置極好,到地鐵赤崗站走路只要5分鐘, 方便搭地鐵遊廣州,酒店房間很大很舒服,唯一的缺點就是早餐的餐廳,菜色很差, 餐廳的服務人員態度很消極,

8/10 Good

Chih-Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果有商展在廣交會或者保力世貿會展中心, 住在這個酒店的位置極好
如果有商展在廣交會或者保力世貿會展中心, 住在這個酒店的位置極好,到地鐵赤崗站走路只要5分鐘, 方便搭地鐵遊廣州,酒店房間很大很舒服,唯一的缺點就是早餐的餐廳,菜色很差, 餐廳的服務人員態度很消極,

8/10 Good

Chih-Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果有商展在廣交會或者保力世貿會展中心, 住在這個酒店的位置極好,到地鐵赤崗站走路只要5分鐘, 方便搭地鐵遊廣州,酒店房間很大很舒服,唯一的缺點就是早餐的餐廳,菜色很差, 餐廳的服務人員態度很消極,

4/10 Poor

Chih-Ping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大也很舒服,就是早餐的餐點不好,早餐餐廳的服務人員服務態度很消極
早餐餐點不好,咖啡是三合一的,服務態度也不很積極, Front Desk 的服務還不錯

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
晚上前台服務態度非常差,登記時一副命令的語氣,上到房門鎖有問題,經常開幾次也推不進,到第二天回去,房卡竟然還失效了,去前台時竟然不是幫助解決而是問我要不要續房,我可是訂了兩天的,這是我住過服務最差的洒店.
Stayed 2 nights in Jan 2018
Response from Amy on Jan 15, 2018
尊敬的宾客,您好。非常感谢您的宝贵意见,我们将改进并提升服务质量。祝您生活愉快。

4/10 Poor

Kwangsoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체로 만족
광저우 칸톤페어 전시회 관람차 묵은 숙소인데, 파주전시장까지 지하철로 3정거장이고, 호텔에서 지하철까지 걸어서 5분 내외라 전시장 가기는 편함. 다만, 호텔내 레스토랑 직원들이 영어가 되지 않아 의사소통이 불편하고 식비도 신용카드는 안되고 현금만 받아서 불편함
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
バスタブから水が漏れ、洗面所が水浸しになってしまった。歯ブラシが交換されていない・・・ 他は問題ありません

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
좋습니다.
전시장과 거리가 가까우며 전망도 좋습니다. 직원이 친절하며 특유의 냄새가 없습니다. 인포에서 간단한 영어도 잘하십니다. 특히 영업매니저가 너무 친절합니다. 미스 리 ~~~
Response from Amy on Oct 26, 2016
존경하는 귀빈님,저희 호텔을 선택해주시고 좋은 시간 되셨다니 대단히 감사합니다. 다음에 또 오시기를 기대합니다. 저희 직원들이 친절하고 열정적으로 맞이하겠습니다

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전시회장과 인접한 위치
전반적으로 매우 만족 합니다
Response from General Manager on Oct 26, 2016
존경하는 귀빈님,저희 호텔을 선택해주시고 좋은 시간 되셨다니 대단히 감사합니다. 다음에 또 오시기를 기대합니다

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
一般般的酒店,極其量是算便宜
位置略為偏。房間舊,服務不達標,主要是太慢。床太硬,熱水不穩定。被子不透氣。有點失望,畢竟是五星級。應該不大會再住。

6/10 Okay

Leungting, 福州

厕所沐浴水压不够

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
지하철은 가까워서 너무 좋다.
숙소는 깔끔하다고 볼수있음. 하지만 냉장고 고장으로 안됨. 스탠드 코드불량으로 조명안들어옴. 전시회 기간이라 투숙객많아 방 옮기기도 쉽지않아 그냥 지냈지만 전체적으로 시설보수가 필요함.

6/10 Okay

Luz o, mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel en malas condiciones
El hotel esta en muy malas condiciones y muy sucio, la gente no habla ingles nada y toda la comida es china esta en un barrio nada bonito.

6/10 Okay

SHAO KANG, 香港

Liked: Cleanliness, room comfort
位置離地鐵站近
酒店整體素質尚可

8/10 Good

SHAO KANG, 香港

Liked: Cleanliness, room comfort
整體上平價還算不錯
酒店位置離地鐵站近

8/10 Good

SHAO KANG, 香港

Liked: Room comfort
酒店位置佳
生活機能佳,靠近地鐵站交通算便利

2/10 Terrible

Romain, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter!!!!!!!!
Un conseil : N'y aller pas!!! Le personnel parle peu ou pas anglais! Le restaurant :Aucun service! Pas terrible! Les lits sont durs , chambres bruyantes!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rony, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena Ubicación
Lo mejor de este hotel es que se encuentra situado a tres cuadras de la estación del metro de la ciudad. Las camas son duras al estilo oriental. Pero en general buena limpieza, servicio cordial, etc.

2/10 Terrible

j.carlos, sao paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel internacional
Um hotel que não tem nada a haver com o nome Internacional, o café e chinês, a comunicação em inglês é difícil

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
まあまあですが、、
場所は地下鉄も近く便利で部屋も広くベットも快適でシャワーヘッド、アメニティーグッズも充実。でも、、なにか足りない。。冷蔵庫が冷えない、、、、コンセントが電気来てない、、、小さいこと気にしなければ良いと思います。

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

6/10 Okay

John Ofol, Goiania

Liked: Cleanliness, property conditions & facilities
Fumantes ate nos elevadores- pessimo!!!
O Hotel em si muito bom, mas apenas uma pessoa fala ingles, existem fumantes em todo lugar, inclusive nos elevadores, restaurantes, lounge, etc... A Localizacao e pessima, longe de td, quando se vai pro centro e um preco o taxi, pra voltar cobram o triplo do valor!!!!

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房衛生很好
很好

4/10 Poor

Elise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canton Fair
Vi kom in sent på natten eftersom vårt flyg från Shanghai blev 4 timmar försenat. Även fast vi hade bokat en svit fick vi ett rum på 6e våningen. Här fanns det olika typer av dörrskyltar och allmänt skabbigt. Det första vi fick syn på inne på rummet var en stor kackerlacka som sprang på golvet. Som tur var fick vi hjälp med allt bagage och han såg också ohyran. Vi blev då omplacerade i ett nytt rum på vån 19 med två separata sängar, även fast vi beställt king-size bed. Vi blev lovade rätt rum dagen därpå, men vi fick inget... I övrigt var sängarna hårda, men toalettprodukterna var helt OK. Nära till Canton Fair.

8/10 Good

Thomas, 台灣

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
廣州凱榮都國際大酒店
2012/2/20~2/23 LED China期間入住的豪華雙人房. 1.床鋪太硬不舒適. 2.22樓水壓很低,蓮蓬頭出水像是用滴的 3.23日早上退房時是場災難,前檯大約5組客人要退房,收了我房卡之後超過20分鐘無人回應,催促了2..3回服務員說還在查電腦,整個退房時間超過30分鐘,動線規劃要再加強. 除此之外,整體硬體設備以及環境還不錯,性價比也OK.

6/10 Okay

Gary, 서울

Liked: Staff & service, property conditions & facilities, room comfort
광저우 전시장과 가까운 호텔중 비용대비 좋은 호텔
중국 광정우 전시장과 택시로는 기본 비용, 지하철은 3정거장, 기타 운송기로는 기본 비용. 그러나, 주변에 아무것도 없다는 단점이 있습니다. 기타 시설은 우리나라 중급호텔. 다만, 비용대비 호텔로는 좋다고 생각합니다. 전시장관련 출장자에게는 괜찮은 호텔입니다. 제 개인적인 경우, 다음에도 또 이용할듯 합니다. 저렴한 여행이였네요. 나름 굿.. 별 세개 반.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
カイロンドゥ インターナショナル ホテル
2011年6月にエグゼクティブシングルに4連泊。 施設は立派、部屋もきれいですが、サービスには多々問題有り。受信FAXが届かない、ティッシュ等の消耗品に欠落しているものがあっても2~3日補充されないなど。中国ローカルの5つ星としては、普通と言えば普通の出来事だが、日本人にはストレスになる。 このエリアに仕事があり、他に良いホテルのあてもないので、次回もここに泊まるかも知れません。