Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
97% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Subpar Hotel

Posted Apr 28, 2015 on Hotels
Stayed here during the Canton Fair. Pros: 1. Had 4 buses to the Fair in the morning, and 4 buses from the Fair in the afternoon. 2. Front desk seemed pretty competent. I didn't have trouble communicating to them in English. 3. Location. The hotel is located in Tienhu. One block east of the Westin. 10-15 walk to the East Train Station. 4. Neighborhood. The hotel is located in a residential area. The street the hotel is located was pretty busy, but not loud. There are several convenience store in front of the hotel. 5. The hotel was relatively well maintained (for a Chinese hotel). 6. Internet speed was relatively fast for China. The ethernet cable connection was much faster than their wifi. Cons: 1. They had the worst (or 2nd worst) breakfast that I've experienced in all of China. Although breakfast was included in my stay, I opted for the McDonalds across the street. 2. Their TV channel selection sucked. 40 chinese channels, 1 english, and 1 japanese. 3. No room service.
2 out of 5
Recommended
for Business Travelers
by Lars from Visby

Hotellet var inte på den plats som anges i Hotls.c

Posted Apr 28, 2015 on Hotels
Hotellet var inte lätt att hitta, då den plats som anges i Hotels.com inte stämmer. Mycket dåligt att behöva leta efter hotellet..
4 out of 5
Recommended
for Business Travelers
by Diana from 马来西亚

位置不是那么好,夜晚或凌晨时分不好找,司机找了半个小时才找到。晕

Posted Mar 24, 2015 on Hotels
酒店的设施和服务还可以,只是距离天河城还是有点远(漫步行走差不多要20-30分钟左右)
3 out of 5
Recommended
for Families
by A verified traveler

普通です

Posted Jan 9, 2015 on Hotels
ホテルの場所が分かりづらいか、タクシーの運転手が迷った。空港から高速代込みで175元もかかった。
1 out of 5
Recommended
for Business Travelers
by A verified traveler

高級な外観に反しサービスの質が低い

Posted Dec 22, 2014 on Hotels
広州地鉄の駅から近く便利。英語が通じてコミュニケーションにも不便はなし。 チェックイン時カードキーが機能せず部屋に入れなかった。係員を呼んだが待てど暮らせど現れず。再度レセプションまで出向いて鍵を替えてもらった。 早朝に空港に向かうため事前にタクシーの予約を依頼したが、実際には手配されておらず。チェックアウト後に改めてタクシーを呼び、予定より大幅に遅れて出発。その頃には道路も混んでおり、危うく飛行機に乗り遅れるところだった。 ホテル係員各個が自分たちの仕事に責任をもっていない印象。高級な外観と宿泊価格の割に、係員の教育が行き届いておらず、サービスの質が低い。 不快な滞在であった。
4 out of 5
Recommended
for Business Travelers
by A verified traveler from 奈良

ビジネスには便利

Posted Nov 25, 2014
Location: 下町です。
広州東駅から10-15分 地下鉄からも少し離れていますが、歩ける範囲です。 ビジネスには便利です。
3 out of 5
Recommended
for Families
by shui keung

This traveler left a rating score only Posted Nov 25, 2014 on Hotels
4 out of 5
Recommended
for Business Travelers
by Angie from Seattle

Five star if you like hard beds, 4 if not.

Posted Oct 29, 2014 on Hotels
The only real complaint I have about this hotel are that the bed is wicked hard (though that seems to be a trend in Guangzhou). Other than that the room quality is great (though slightly awkward with more than one guest because the door to the toilet slides between the shower and toilet, it's not the most private), much of the staff speaks clear English and is super friendly, they have a restaurant in the hotel that is easy to order and the surrounding area includes a McDonalds if you're in to that and a great Japanese DIY BBQ. It's about a twenty minute walk from the East Train Station that also has several Starbucks and other western fast food as well as an Ikea. If you are going for the Canton Fair taxis to the Pazhou Complex can range from 25-55 RMB depending on traffic but the hotel does have a free shuttle if that fits in your schedule. I believe the nearest metro station is at least two blocks away. There is an official China Mobile office just across the street if you want to open a phone account and Sunny Foot Massage within the same building as the hotel is a great escape after a long day of walking. The breakfast buffet is so-so but they do have fried eggs and also your choice of boiled noodles and green veggies in addition to the buffet items.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean and good wifi

Posted Oct 28, 2014 on Hotels
Breakfast ok, everything hot. Clean room and toilet, friendly service, nothing to complain
1 out of 5
by A verified traveler from TOKYO

窓なしの部屋

Posted Oct 28, 2014
Pros: エレベータ前に24時間コンシェルジュの女性が常駐している。
Cons: 朝食の品ぞろえ
Location: 地下鉄駅から大型のスーツケースを持ってのホテルまでの移動は少し時間が掛かります。
部屋に窓が無く換気が悪いせいかカビ臭い感じがした。 安いタイプの部屋料金を選んだ場合、チェックイン時に窓の有無を必ず確認をした方が良い