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Reviews of Lilac International Suites

3.5 out of 5
Lilac International Suites
1 TAISHENG ROAD, TIANHE DISTRICT, Guangzhou, Guangdong

Reviews

5.8
Rating 10 - Excellent. 4 out of 89 reviews" "
Rating 8 - Good. 18 out of 89 reviews" "
Rating 6 - Okay. 38 out of 89 reviews" "
Rating 4 - Poor. 19 out of 89 reviews" "
Rating 2 - Terrible. 10 out of 89 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

A.G, Washington,Dc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location only!!
Very hard mattress, mildew in bathroom and mosquitoes everywhere!! Location is great, very close to Metro, Train station and Restaurants.

6/10 Okay

MRS

Disliked: Cleanliness

10/10 Excellent

lkhundev

Liked: Property conditions & facilities, room comfort
Good location
Great

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, very close to train (metro) station
good : location, room, aircon , bathrooms and its hot water.. breakfast is okay , will be better with more variation on different days bad : it's difficult to open the door (406) from outside, must tab the card multiple times. it's hard to lock the door from inside

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Beware, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dust mites and dirty sheets
Hotel staff are rude to English speaking guest and very unhelpful. This hotel should not have "international" in its name. TV does not work. Aweful dust mites and bed bugs. The only good thing is that it had hot water in the shower and it is in convenient location.

2/10 Terrible

don't stay here, near guangzhou east railway station

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor hotel
dirty room bad bathroom mosquito in room

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

stefney, cobram victoria Australia..

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worthy of a title..Patrons Beware..
Had a room booked for 7 days couldnt sleep on beds as they were toooo hard and gave us bad backs...no service...no lobby bar or coffee shop or resteraunt as advertised...western breakfast consisted of toast and that was it...wifi was pathetic...power vaultage was pathetic...we only stayed 3 out of our seven nights and they refused to refund any monies at all..There also was no tourist desk as advertised..and no one could speak english but the manager if you could get a hold of him..This place is falsely advertised so beware people ..I would not even rate this place as a one star hotel..Not happy at all as we lost money big time..4 nights..plus had to pay for another hotel for the rest of the four nites....Disgusting is all i can say...Beware People...

6/10 Okay

Verified traveler

Disliked: Staff & service
good location. don't expect more
The only good thing is the location. Staff was rude, bed was hard as rock.

6/10 Okay

pipat k.

Disliked: Staff & service
small room clean but no wifi
small room than web picture.clean ok.but no wifi to use. location good near guangzhou east railwaystation. easy to go hongkong by train. near shoping plaza and market.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't ever stay in this hotel!!!
very rude, dishonest, irresponsible, and unhelpful staff; being severely disturbed after midnight by one of the staff members; dirty room and corridor

4/10 Poor

AD42

Disliked: Cleanliness, staff & service, room comfort
When they say hard...
they mean hard. They didn't need a mattress, just a couple of stiff boards would have done the job fine. Otherwise was cheap and cheery. Great location next to the station.

6/10 Okay

Verified traveler

6/10 Okay

robmob, Singapore

Liked: Staff & service
Beware the mozzies
The location is the biggest selling point of this hotel, just a very short walk from the Guangdong east station. But because there's no wifi in the rooms, and spotty wifi in the lobby, you end up spending some time in the lobby which is a haven for Mosquitoes. They also somehow get in your room, which is much smaller than the 300+ sq feet advertised. It's also quite noisy from honking cars taking the small road in front of the hotel. The chambermaid left a nice handwritten note for us, which was a touching gesture.

4/10 Poor

Flying boat

Disliked: Cleanliness, room comfort
A family bonding to GuanZhou
Staffs services are good .room service are normal; never change bed sheet every day ; we stayed for many days. although got balcony in the room but can not open as the whole hotel got many ..mosquitoes ! No Wi - Fi in the room. Family with baby or young children will not be recommended.

4/10 Poor

Nico, Bs.As.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location only...
Yes, great location only. (Near Guangzhou East Station, Line 3 from Airport directly abt. 30-40min, Shopping mall, etc) And for the Canton fair, they have shuttle bus. No others, just sleep, quick shower, go to work, return, quick shower again, go to have dinner near, return and just sleep.

8/10 Good

Zhuhai 2007, Zhuhai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
I am a regular at the Lilac. Its location, close to GZ East Train Station is ideal for my work commute. Single rooms are really tiny and the beds are pretty hard but surprisingly I sleep really well. Location is surprisingly quiet due to the large garden. Possibly a bit hard to find for a first time visitor, tucked away behind the Centre Plaza.

8/10 Good

Zhuhai2007, Zhuhai

Liked: Cleanliness, room comfort
Familiar territory
I am a regular at the Lilac, because it is close to the train & bus stations and only a short Metro ride to my company's head office. Absolutely nothing fancy, in fact the single rooms are tiny and the corridors are drab, but for convenience and excellent value-for-money I'll keep going back there. Perfect for catching the train to Hong Kong.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and home like
I enjoyed the spaciousness of having a suite and it felt very homely. It was a quiet location with bakeries, convenient stores located within 5 minute walk. It is only a short taxi trip to the main central shopping centre of Guangzhou. The internal garden is private and lush. I had a superior king size room and I thought it was value for money.

6/10 Okay

Verified traveler

Liked: Cleanliness
A good hotel for a budget
Its a great place considering the location & great connectivity to subway & train network. It's good for a budget traveller as it provides clean basic ammenities.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location if catching train to Hong Kong
Next to train station to Hong Kong - only reason to stay. Hard bed.

8/10 Good

rebecca, Hong Kong

Disliked: Staff & service
Good location
The hotel is good location 2 minutes walk to the Eastern Railway Station and APM (underground Train), Huge shopping mall close by, restauarants and convenience stores are close by. The room side is big. Unfortunately the shower room too dark, light bulbs are all broken down,need hotel staff help to change 2 times.The shower head is great and the water is hot enough, but the white colour towels in the bath room are all turn to grey colours,looks like it is not clean. The first night I was bitten by mosquito, until 5 am ,I find the electric machine. The pillows are all too soft, and have not properly dried smell. I didn't sleep well 2 nights. Because the second night whole night have 2 peoples outside of the garden talking and shouting from 2300- about 0400 am. not so sure they are the staffs of the hotel or customers. The room charge is really low, I reminded myself what did I expect.

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
ive paid more for less
the room was clean, there was enough hot water, everything worked, the garden is lovely and the location is extremely convenient. The bed was not only hard as a rock, the springs stuck into me, I ended up sleeping on top of the blanket. I had an outside room and it was unbelievably noisy, get an interior room over the garden if you can. The staff were ok but speak little English and are not very willing to help with anything beyond the basics.

4/10 Poor

Loretta1982

Liked: Staff & service
Disliked: Cleanliness, room comfort
A dump
Good location but thats about it. The hotel was a dump. Rooms were dirty. Lots of hair on the floor. Dust. Linens looked like they hadnt be changed and were old and ratty. Insufficient towels in the bathroom. Smelled like smoke. Wifi was only available in the lobby. Construction outside the hotel so it was difficult getting in and out of the hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
business traveller
The location of the hotel was very convenient. It is only a 5 minute walk from the East Railway Station (Guangzhou). A shuttle bus was available to take you to and from the Canton Fair. Very well organized. The staff was very friendly and helpful.

2/10 Terrible

faren, Kuala Lumpur, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT STAY HERE!!!
I stay for 1 night. Book through Hotels.com. Confirmations given is room with balcony garden view, television with movie channels and dvd player, wireless internet, private kitchen with refrigerator and microwave. However upon check in, room given is standard (limited space only 1 person can walk at a time) no garden view, no internet, no breakfast. none of the room details is given!!! when i show the confirmation slip, the manager in charge ask me to pay another rmb 100 for the room i ask for! Another advise from me is do not dirty their linens. my self travelling with 2 young kids. the room is so so small i think the room size same size with king size bed. so i accidently dirt hotel linen. hotel ask me to pay rmb 200 if i am not able to clean the linen. luckily i brought soap powder. so manage to clean the stain. Dont stay here if u intend to stay because for the sake near to guangzhou east railway station!!! U will regret just like me!

2/10 Terrible

Israr, Hong Kong

Disliked: Cleanliness, staff & service, room comfort
Disappointing...
The room was too small and cramped. The hotel has very suspicious environment, and bathroom/ toilet did not provide many of the essential things such as soap/ shampoo but had range of unnecessary sex related paraphernalias.

6/10 Okay

DWKim

Disliked: Cleanliness, room comfort
Cheap good location but old and not so clean
the location is good, just near the Guangzhou East Station but hotel is not so clean and the single room that I stayed is very small. Do not expact too much with cheap price offering.

6/10 Okay

Verified traveler

Liked: Staff & service
距離廣州東站3分鐘而已
Close to GZ East Railway/Subway (3 minutes walking only) Bedroom with balcony. Cheap price with simple breadfast supplied. New shower room but there was blockage on its sewage The bed was hard while towels were dark in colour which we couldn't use. No cupboard for hanging clothes !

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Lim, Singapore

Liked: Staff & service, room comfort
The Hotel Lilac Internation Hotel, Guangzhou
The hotel is very near to Gz East Railway Station together with Metro Line, very convenient for travellers taking the intercity railway from Hong Kong, Hung Hom Station, The food in GZ is good and price reasonably.

8/10 Good

Tan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and affordable
If you are looking for a convenience and affordable place to stay in Guangzhou, Lilac is one of the choice that must be consider. Take metro/subway to Guangzhou East station (line 1 - yellow), exit through Gate B, you will reach the hotel within 3min walking distance through Zhong Tai Business Center. Otherwise, you can easily access to many other nearby plaza like Po Pak Plaza (a.k.a. Jusco) through Exit D. Otherwise, you can reach the hotel by bus or taxi. There are a lot of taxi stopped right next to Lilac and the bus station located right opposite to it. Staff at Lilac is really helpful and friendly. Majority can speak slight English. However, the floor that I am staying is near to kindergarten and a construction site which can be a bit noisy. There are many affordable restaurant nearby including a halal restaurant that serve very nice noodles. Otherwise, walking to Po Pak Plaza or Zhong Tai Plaza, you could find a range of food. There is also a restaurant at Zhong Tai Plaza that serve nice dimsum with nice environment. Overall, the location of Lilac is really strategic yet it is convenient, comfortable and most important of all affordable. =).

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
lilac hotel, if you really cant find anything else
convenient location near the east train station and 1 minute from subway exit, but its beds are hard, and the room I had was lit up from the other hotel next door, and the shades didn't really do a good job blocking out the light. for this price I suggest trying to go to Home Inn or Hanting Express.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Adam

Liked: Cleanliness, staff & service
This place is nicely situated
This place is nicely situated just west of the east station. It's easy to find due to the lilac (coloured) signs. The rooms are clean and roomy with tasteful wicker furniture. There is a large courtyard with a carp filled pond - great if you want to get out of the room and can't face the whirl of the streets outside. The 2 bummers are: beds are rock hard (you can ask for an extra futon which helps a little) and there's no fridge (bad news for beer drinkers). The staff at the Lilac are very friendly and polite. In general it's excellent value.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service
Good hotel for the price. Lots
Good hotel for the price. Lots of space with separate kitchen, lounge and bedroom. Excellent service. We arrived at 7am from the airport and were shown sraight to our rooms. Only downer was that the bed was rock hard.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Not the most glamorous hotel by
Not the most glamorous hotel by any measure. But its clean, its friendly, and it does the job.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置好,但是不推薦
此公寓在廣州東站旁邊,5分鐘內到達,不過服務、衛生、設備等整體來說不合格。一定不會再回頭,垃圾公寓一間！

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近東站的旅館
鄰近東站,附近就是寶泰商場 但是房間很殘舊,整體不太清潔

6/10 Okay

Tomasz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
very close to metro, price ok
very good location, 100m from guangzhou east station, shops and restaurants nearby

4/10 Poor

Tanja

Disliked: Cleanliness, staff & service, property conditions & facilities
Hieman nuhjuinen hotelli hyvällä sijainnilla.
Todella kovat sängyt, mutta puhtaat pehmeät lakanat. Kolmessa varatussa huoneessa oli hieman hometta ja muutamia torakoita, muuten perussiisti hotelli parin yön yöpymiseen. Hyvä sijainti.

4/10 Poor

Markku

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ylimainostettu vanha hiemna rähjäinen hotelli
Huoneessa ei ollut pöytää eikä tuolia. Hirveää oli, että huoneessa oli lutikoita (bedbugs). Sisäpihalla oli rauhallinen puutarha. Aamiainen oli kohtuullinen hintaan nähden.

6/10 Okay

Verified traveler

Liked: Cleanliness
perfectly located
only 100m from Guangzhou East station, nearby shops available, clean

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
離車站真的很近
房內的設施老舊,跟照片相差甚遠, 看起來比較像是公寓的感覺, 但離車站真的很近,是很便利的,清潔度不錯,價位不高, 但早餐很豐盛

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
離車站真的很近
房內的設施老舊,跟照片相差甚遠, 看起來比較像是公寓的感覺, 但離車站真的很近,是很便利的,清潔度不錯,價位不高, 但早餐很豐盛

8/10 Good

PING SUEN

Liked: Cleanliness, staff & service, room comfort
套房不錯,普通房一般
服務員效率不錯

8/10 Good

Renjie

Liked: Cleanliness, staff & service, room comfort
就在广州东站对面，交通方便
比想象中的空间大，客房也算舒适，Wi-Fi速度不错，早上早餐的选择也比较多，交通便利